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Hardware Software Specialist Jobs in Decatur, IL

Hardware Software Specialist information

See Decatur, IL salary details

$28.1K

$56.5K

$91.7K

How much do hardware software specialist jobs pay per year?

As of Jun 26, 2026, the average yearly pay for hardware software specialist in Decatur, IL is $56,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $62,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Hardware Software Specialist, and why are they important?

To excel as a Hardware Software Specialist, you need a solid background in computer science or information technology, with expertise in both hardware troubleshooting and software configuration. Familiarity with operating systems, diagnostic tools, and certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP) are commonly required. Strong analytical thinking, problem-solving abilities, and effective communication skills help you address technical issues and support users. These skills and qualifications are vital for ensuring seamless integration and maintenance of hardware and software systems within an organization.

What are some common challenges faced by Hardware Software Specialists when integrating new technologies into existing systems?

Hardware Software Specialists often encounter challenges in ensuring compatibility between new technologies and legacy systems. This may involve troubleshooting drivers, managing firmware updates, and verifying that software applications function correctly with upgraded hardware components. Effective collaboration with cross-functional teams, such as IT support and network engineers, is crucial to overcome these obstacles. Staying up-to-date with emerging technologies and thorough testing are key strategies to ensure seamless integration and minimize downtime.

What is the difference between Hardware Software Specialist vs Network Technician?

AspectHardware Software SpecialistNetwork Technician
CredentialsCompTIA A+, Network+, vendor-specific certificationsCompTIA Network+, Cisco CCNA, vendor certifications
Work EnvironmentOffice, data centers, client sitesData centers, client sites, network operation centers
Industry UsageIT support, hardware/software troubleshootingNetwork setup, maintenance, troubleshooting
Common Search IntentHardware/software troubleshooting, supportNetwork issues, configuration, security

The Hardware Software Specialist focuses on diagnosing and repairing hardware and software issues across various devices and systems, often working in support or technical roles. In contrast, a Network Technician specializes in setting up, maintaining, and troubleshooting network infrastructure. While both roles require technical certifications and work in similar environments, their core responsibilities differ—hardware/software specialists handle devices and applications, whereas network technicians focus on network connectivity and security.

What does a Hardware Software Specialist do?

A Hardware Software Specialist is responsible for installing, maintaining, and troubleshooting both hardware and software systems within an organization. They ensure that computer equipment and related devices are functioning optimally and that all software applications are up to date and compatible with existing hardware. Their duties often include diagnosing technical issues, providing user support, performing upgrades, and collaborating with IT teams to implement new technologies. They play a crucial role in ensuring smooth IT operations and minimizing downtime.
What job categories do people searching Hardware Software Specialist jobs in Decatur, IL look for? The top searched job categories for Hardware Software Specialist jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Hardware Software Specialist jobs? Cities near Decatur, IL with the most Hardware Software Specialist job openings:
Infographic showing various Hardware Software Specialist job openings in Decatur, IL as of June 2026, with employment types broken down into 70% Full Time, 28% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $56,532 per year, or $27.2 per hour.
Technical Services Specialist I

Technical Services Specialist I

Richland Community College

Decatur, IL • On-site

$17.58 - $21.98/hr

Full-time

Posted 16 days ago


Job description

Position Details
Position Information
Position Title
Technical Services Specialist I
Job Category
Full-Time Staff
Division
Information Technology
Department
Main Campus
Job Description
POSITION SUMMARY
The Technical Services Specialist I provides technical support for classroom, office, and campus technology systems. This position assists with the installation, configuration, maintenance, and troubleshooting of computer hardware, software, peripheral devices, and audio-visual equipment throughout the College. The Technical Services Specialist I works collaboratively with other Technical Services staff to ensure reliable technology services and supports technology needs for College events, meetings, and special activities.
ESSENTIAL FUNCTIONS
• Respond to, and resolve, computer & audio-visual support requests from faculty, staff, and students.
• Monitor the Technical Services help desk support system; respond and provide support for incoming tickets based on priority.
• Assist with the installation and support of computer hardware, software, and audio-visual equipment in college facilities.
• Work with other department members to schedule, set up, and provide technical support for classroom activities and college-sponsored events.
Required Qualifications
MINIMUM REQUIREMENTS
Associate's Degree in Information Technology or High School Diploma and currently enrolled in Associate's Degree program in Information Technology (or equivalent) with experience troubleshooting and supporting computer hardware and software in a professional environment.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
• Strong communication and interpersonal skills.
• Ability to communicate technical information to non-technical personnel in both verbal and written form.
• Must be able to prioritize multiple requests in a timely manner.
• Should possess a good working knowledge of desktop hardware and software systems.
Preferred Qualifications
Physical Demands
PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT
• Must be able to receive, process, and provide visual and verbal information.
• Must be able to work effectively in stressful situations.
• Provide timely response to externally/internally imposed conditions and deadlines.
• Respond to concurrent, multiple, non-related issues.
• Work is routinely performed in an office environment. Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling, using hands and fingers, and stooping.
• Work is occasionally performed in academic classrooms, laboratories, and data wiring closets.
• Subject to occasionally climbing steep stairs & ladders and lifting objects up to 50lbs.
EXPECTED HOURS OF WORK
Typical work hours are Monday through Friday 8:30 a.m. to 5:30 p.m. Some flexibility in hours is allowed. There may be irregular hours periodically including weekend and/or evening hours for support of special events. Summer hours may vary. This position may be eligible for the alternative work.
TRAVEL
Local travel to satellite locations is expected to assist with necessary setup and support of campus technology.
Salary
N7 $17.58-$21.98
Posting Detail Information
Posting Number
S295P
Number of Vacancies
1
Job Open Date
06/10/2026
Job Close Date
06/24/2026
Open Until Filled
Yes
Special Instructions to Applicants
Advertising Summary
Richland Community College is seeking candidates for the Technical Services Specialist I position
POSITION SUMMARY
The Technical Services Specialist I provides technical support for classroom, office, and campus technology systems. This position assists with the installation, configuration, maintenance, and troubleshooting of computer hardware, software, peripheral devices, and audio-visual equipment throughout the College. The Technical Services Specialist I works collaboratively with other Technical Services staff to ensure reliable technology services and supports technology needs for College events, meetings, and special activities.