ZipRecruiter

Log In

1

Senior It Operations Specialist Jobs in Decatur, IL

Primient

Sr. Specialist, Black Belt, CI

Decatur, IL

$67K - $86K/yr

We deliver value through deep technical, commercial, and operational excellence that is backed by ... Bachelors Degree in STEM (science, technology, engineering, math), supply chain, business ...

next page

Showing results 1-20

All JobsIt Operations Specialist JobsSenior It Operations Specialist JobsSenior It Operations Specialist Jobs in Decatur, IL

Senior It Operations Specialist information

What is the difference between Senior It Operations Specialist vs Network Administrator?

AspectSenior It Operations SpecialistNetwork Administrator
CertificationsITIL, CompTIA Network+, Cisco CCNACCNA, CompTIA Network+
Work EnvironmentIT departments, enterprise environments, overseeing operationsNetwork infrastructure management, troubleshooting, and maintenance
Employer & Industry UsageCorporate, large organizations, IT service providersOrganizations with complex network needs, telecom, IT firms

The Senior It Operations Specialist and Network Administrator roles share certifications like CCNA and CompTIA Network+. While the Senior It Operations Specialist focuses on overseeing overall IT operations and strategic initiatives, the Network Administrator concentrates on managing and maintaining network infrastructure. Both roles are vital in IT environments but differ in scope and responsibilities.

What does a senior IT operations specialist do?

A senior IT operations specialist manages and maintains an organization’s IT infrastructure, including servers, networks, and systems. They troubleshoot technical issues, implement security measures, and optimize IT processes to ensure reliable and efficient technology services. Strong knowledge of networking, system administration, and relevant certifications are often required.

What are popular job titles related to Senior It Operations Specialist jobs in Decatur, IL?

For Senior It Operations Specialist jobs in Decatur, IL, the most frequently searched job titles are:

What job categories do people searching Senior It Operations Specialist jobs in Decatur, IL look for?

The top searched job categories for Senior It Operations Specialist jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Senior It Operations Specialist jobs?

Cities near Decatur, IL with the most Senior It Operations Specialist job openings:

Senior It Operations Specialist jobs near you

IT Technology Support

Heritage Behavioral Health Center

Decatur, IL • On-site

$24 - $31.25/hr

Full-time

Re-posted 5 days ago

Job description

Job Posting TitleInformation Technology Support
Job Description
Information Technology SpecialistHeritage Behavioral Health Center – Decatur, IL 

Full-Time | Technical Support Role | On-Site

About Heritage Behavioral Health Center

Heritage Behavioral Health Center is a mission-driven Certified Community Behavioral Health Clinic serving individuals across Central Illinois. We believe every team member contributes to excellent patient care—including those who maintain and support our technology systems.

We foster a supportive, collaborative work environment where staff grow professionally and take pride in helping others.

Position Overview: Information Technology Specialist

Heritage Behavioral Health Center is seeking a full-time Information Technology Specialist to join our IT team. The individual in this role will be the first point of contact for users experiencing technical issues. Responsibilities include diagnosing and resolving help desk requests, supporting hardware and software systems, and assisting employees with daily technology needs.

This role is ideal for someone who enjoys problem-solving, communicating with users, and ensuring smooth technology operations across the organization.

Core Responsibilities

Salary Range $24.00 – $31.25

Core Responsibilities

Technical Support

  • Serve as the primary support contact for staff experiencing issues with computers, software, networking, telephones, and other related technologies.
  • Answer, evaluate, prioritize, and resolve help desk requests in a timely and professional manner.
  • Document all reported problems, steps taken, troubleshooting results, and final resolutions.

Software & Hardware Maintenance

  • Install software, updates, and patches on agency computers.
  • Maintain accurate documentation of software licensing, installations, and troubleshooting activities.
  • Arrange vendor maintenance or escalation as needed.
  • Support data security and compliance (HIPAA, 42 CFR Part 2)
  • Maintain clear documentation and coordinate with IT vendors

Training & User Support

  • Train new staff on technology systems, software applications, and network access.
  • Assist with new system implementations and upgrades.

Knowledge, Skills & Abilities

  • Strong oral and written communication skills
  • Detail-oriented with excellent project and time management abilities
  • Ability to manage multiple tasks and prioritize effectively
  • Customer-focused, patient, and able to translate technical concepts clearly
  • Self-motivated and able to work independently or within a team

Education & Experience

  • High school diploma or equivalent (required)
  • 2+ years of IT support experience (healthcare preferred) or
    3+ years of clinical experience with strong technical skills
  • Experience working with various software applications preferred
  • Experience with Microsoft Office products, Microsoft Entra ID, and Microsoft Intune
  • Hands-on experience with help desk functions, troubleshooting, or user support is desirable
  • Certifications (CompTIA A+, Network+, M365, CHTS) a plus
  • Valid driver’s license, reliable transportation, and proof of automobile insurance required

Apply