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Remote Outsourced Customer Service Jobs in Springfield, MA

HMG Careers

Remote Sales and Service Advisor

Chicopee, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Outsourced Customer Service information

See Springfield, MA salary details

$12

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How much do remote outsourced customer service jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote outsourced customer service in Springfield, MA is $22.99, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $25.38 per hour, depending on experience, location, and employer.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or performance incentives.

What is the difference between Remote Outsourced Customer Service vs Remote In-House Customer Service?

AspectRemote Outsourced Customer ServiceRemote In-House Customer Service
Work EnvironmentExternal company or agency handles customer support remotelyCompany's internal team working remotely
CredentialsTypically similar; customer service experience and communication skillsSimilar credentials; may require company-specific training
Employer & Industry UsageCommon in industries outsourcing support to third-party providersUsed by companies maintaining internal support teams
Search & Comparison IntentHigh overlap in job functions, cost, and flexibility considerationsFocus on company culture and direct oversight

Remote Outsourced Customer Service involves support teams from third-party providers working remotely, often offering cost-effective and flexible solutions. In contrast, Remote In-House Customer Service refers to internal teams working remotely for the same company, emphasizing direct communication and company culture. Both roles require similar skills but differ in management and operational structure.

How to make $1000 a week remotely?

Remote outsourced customer service representatives can earn $1000 or more weekly by working multiple shifts, handling high call volumes, and providing quality support. Increasing hourly rates through specialized skills or certifications and working for multiple clients can also boost earnings, but consistent high-volume work and efficiency are key factors.

What jobs pay 4000 a week without a degree?

Remote outsourced customer service roles can pay up to $4,000 per week for experienced agents, especially those handling high-volume accounts or specialized industries. Success in such roles often depends on strong communication skills, product knowledge, and the ability to work independently, with some positions offering performance-based bonuses or commissions.

What are the best companies to outsource customer service to?

For remote outsourced customer service roles, reputable companies include Concentrix, Sitel, TTEC, and Alorica, which offer client support across various industries. These companies often provide training, flexible schedules, and opportunities to work from home, making them popular choices for customer service professionals seeking remote positions.
What are popular job titles related to Remote Outsourced Customer Service jobs in Springfield, MA? For Remote Outsourced Customer Service jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Outsourced Customer Service jobs in Springfield, MA look for? The top searched job categories for Remote Outsourced Customer Service jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Outsourced Customer Service jobs? Cities near Springfield, MA with the most Remote Outsourced Customer Service job openings:
Remote Outsourced Customer Service jobs near you

Remote Sales and Service Advisor

HMG Careers

Chicopee, MA • Remote

$69K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer

  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment

Qualities We Value

  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required

Qualifications

  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America

Responsibilities

  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them