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Remote Outsourced Customer Service Jobs in Springfield, MA

HMG Careers

Remote Life Insurance Agent

Holyoke, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

HMG Careers

Remote Benefits Sales Rep

Holyoke, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

New

Aflac Incorporated

Mgr, Customer Solutions

Windsor, CT · Remote

$100K - $130K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Knowledge of operational processes, service delivery models, and applicable business practices.

System One

Planner & Scheduler

Hartford, CT · Remote

$35 - $45/hr

Remote - (Must live within a few hours from Hartford to attend meetings but will work remote) Hours ... outsourced services and workforce solutions across North America. We help clients get work done ...

System One

Planner & Scheduler

Hartford, CT · Remote

$35 - $45/hr

Remote - (Must live within a few hours from Hartford to attend meetings but will work remote) Hours ... outsourced services and workforce solutions across North America. We help clients get work done ...

System One

Planner & Scheduler

Hartford, CT · Remote

$35 - $45/hr

Remote - (Must live within a few hours from Hartford to attend meetings but will work remote) Hours ... outsourced services and workforce solutions across North America. We help clients get work done ...

System One

Planner & Scheduler

Hartford, CT · Remote

$35 - $45/hr

Remote - (Must live within a few hours from Hartford to attend meetings but will work remote) Hours ... outsourced services and workforce solutions across North America. We help clients get work done ...

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Remote Outsourced Customer Service information

See Springfield, MA salary details

$12

$22

$34

How much do remote outsourced customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote outsourced customer service in Springfield, MA is $22.99, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $25.38 per hour, depending on experience, location, and employer.

What is the difference between Remote Outsourced Customer Service vs Remote In-House Customer Service?

AspectRemote Outsourced Customer ServiceRemote In-House Customer Service
Work EnvironmentExternal company or agency handles customer support remotelyCompany's internal team working remotely
CredentialsTypically similar; customer service experience and communication skillsSimilar credentials; may require company-specific training
Employer & Industry UsageCommon in industries outsourcing support to third-party providersUsed by companies maintaining internal support teams
Search & Comparison IntentHigh overlap in job functions, cost, and flexibility considerationsFocus on company culture and direct oversight

Remote Outsourced Customer Service involves support teams from third-party providers working remotely, often offering cost-effective and flexible solutions. In contrast, Remote In-House Customer Service refers to internal teams working remotely for the same company, emphasizing direct communication and company culture. Both roles require similar skills but differ in management and operational structure.

What are popular job titles related to Remote Outsourced Customer Service jobs in Springfield, MA? For Remote Outsourced Customer Service jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Outsourced Customer Service jobs in Springfield, MA look for? The top searched job categories for Remote Outsourced Customer Service jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Outsourced Customer Service jobs? Cities near Springfield, MA with the most Remote Outsourced Customer Service job openings:
Remote Outsourced Customer Service jobs near you

Sales Business Development Project-Based, Part-Time, Flexible Hours

Kopp Consulting

Hartford, CT • Remote

$45/hr

Part-time

Re-posted 5 days ago

Job description

Sales Business Development - Part Time, Project Based, Flexible Hours - Remote

Internal Title: Door Opener

Job Type: Flexible Hours, 100% Remote, Project Based, Part-Time

Description:

We are one of the best sales teams in the country providing a service that is critical to the growth, profit, and success of most businesses. Known as Door Openers, our main focus is booking meetings with the right prospects. We laser focus on securing the best prospect meetings for our clients.

The right candidates enjoy the thrill of booking meetings and have at least 10 years of experience making outbound calls booking meetings with new prospects. Potential to earn full-time pay while working remotely, part-time/flexible hours. As a sales unicorn, you succeed at booking meetings with senior-level executives across any industry. As long as KPIs are met, you have the freedom to make your own schedule with vacation.

You Should Apply:

If you are a senior-level, enterprise sales executive who is looking for a remote and flexible schedule. You have a high track record of consistently achieving new business goals. Are a self-starter, very organized, and comfortable with daily use of CRM.

Required skills and experience:

  • 10+ years' experience securing meetings with new executive-level prospects (C-level, SVP, VP, Director)
  • Strong ability to engage prospects and their assistants in dialogue, quickly build rapport, actively listen and maneuver conversations to achieve the maximum number of meetings possible
  • Self-motivated, disciplined, methodical, superior attention to detail
  • Advanced computer proficiency with CRM, MS-Office, file sharing, and Zoom
  • Bachelor's degree in business, marketing, or related discipline preferred

Responsibilities:

  • Secure and schedule initial meetings with high-level decisions makers on behalf of our clients
  • Articulate the value proposition with a prospect by phone, voicemail, and/or email to maximize the number of meetings
  • Maintain daily CRM activity data and utilize CRM reports to strategize activity level for best results
  • Ability to learn, understand and communicate complex information gained to prepare clients for prospect meetings
  • Confirm meetings, write meeting reports and bi-weekly reviews, track performance and report to clients and management
  • Attend internal and external meetings via videoconferencing
  • Work with prospecting and research tools and with our research department on the refining prospect list
  • Provide clients, prospects, and team members (at all levels) with superior support, service, and respect
  • Provide consultative sales advice to our clients and peers

Additional information:

  • Salesforce aptitude test and Role Play are required in our interview process.
  • Must have access to a reliable full operating PC or Mac and stable Wifi
  • Kopp Consulting is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

About Kopp Consulting:

The Door Opener® Service has helped thousands of business leaders and salespeople secure initial meetings with executive-level decision-makers, opening new doors to large sales, in medium size as well as Fortune 500 companies. During a period of time when gaining new customers has become almost impossible, Kopp has developed a business model that helps clients fill their pipelines and achieve the growth their competitors only dream about. Kopp Consulting has been on the Inc. 5000 list of fastest-growing U.S. companies for two consecutive years and won the Stevie award for Sales Outsourcing Provider of the Year.