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Remote Outbound Sales Jobs in Michigan (NOW HIRING)

Actively engage customers through outbound phone calls, email, and virtual or inperson meetings ... Ability to work independently in a remote environment while maintaining strong team connectivity.

$13.50 - $18/hr

S.A. remote. Role Summary The Associate Service Sales Representative is an entrylevel sales role ... Conduct daily outbound customer engagement via phone and email across relevant functions and ...

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Remote Outbound Sales information

What are some common challenges faced by remote outbound sales professionals, and how can they be overcome?

Remote outbound sales professionals often encounter challenges such as building rapport with prospects over the phone or video, managing time effectively without in-person supervision, and staying motivated in a virtual environment. To overcome these, it's important to establish a structured daily routine, utilize CRM tools to track outreach and follow-ups, and participate in regular team meetings to maintain connection with colleagues. Additionally, focusing on active listening and personalizing conversations can help foster stronger relationships with potential clients.

What is the difference between Remote Outbound Sales vs Remote Inbound Sales?

AspectRemote Outbound SalesRemote Inbound Sales
Primary FocusProactively reaching out to potential clientsResponding to incoming customer inquiries
Work EnvironmentCold calling, prospecting, lead generationHandling inbound calls, customer support
Required SkillsCommunication, persuasion, lead qualificationCustomer service, product knowledge, problem-solving
Common Industry UsageSales teams, telemarketing, B2B salesCustomer support, service departments

Remote Outbound Sales involves actively reaching out to potential clients to generate sales, while Remote Inbound Sales focuses on responding to incoming customer inquiries. Both roles require strong communication skills but differ in their approach and daily tasks. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What is a remote outbound sales?

Remote Outbound Sales jobs involve contacting potential customers via phone, email, or other online platforms to generate leads, promote products or services, and secure sales—all while working from a remote location. Professionals in these roles are responsible for reaching out to prospects, understanding their needs, providing information, and closing deals. Success in remote outbound sales typically requires strong communication skills, self-motivation, and the ability to work independently. These positions often use customer relationship management (CRM) software to track interactions and sales progress, and may have performance targets or quotas to meet.

What are the key skills and qualifications needed to thrive as a remote outbound sales professional?

To excel as a Remote Outbound Sales professional, you need strong communication, persuasion, and negotiation skills, often supported by a background in sales or business and familiarity with CRM software. Proficiency with tools like Salesforce, HubSpot, and virtual meeting platforms is typically required. Self-motivation, resilience, and active listening are critical soft skills for building rapport and handling rejection. These abilities enable sales professionals to effectively reach prospects, close deals, and achieve targets from a remote environment.
What are the most commonly searched types of Outbound Sales jobs in Michigan? The most popular types of Outbound Sales jobs in Michigan are:
What are popular job titles related to Remote Outbound Sales jobs in Michigan? For Remote Outbound Sales jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Remote Outbound Sales jobs? Cities in Michigan with the most Remote Outbound Sales job openings:
Infographic showing various Remote Outbound Sales job openings in Michigan as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution.

Outside Software Account Rep - Grand Rapids, MI

Thryv

Grand Rapids, MI • Remote

$96K/yr

Full-time

Posted 5 days ago


Thryv rating

6.9

Company rating: 6.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

198th of 242 rated software companies


Job description

Outside Software Account Representative

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!

Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year

Global Most Loved Workplaces 2025 - Newsweek

The on-target earnings for this position in pay area 1 (the US National Average) is $96,800 per year. The final offer may vary based on factors including, but not limited to, location, local market variances, candidate experience and expertise, and assigned book of business.

 About the role:

  • This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Outside Software Account Representative conducts greater than 50% of their work outside of their home office.
  • Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
  • Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
  • Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
  • Participates in sales meetings, call calibrations, and training as needed.

About Thryv- End-to-end client experience platform:

Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market.

We do it all in a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.

In This Role, You’ll Get To:

  • Help grow local business market share
  • Defend small business America and the American Dream
  • Work with existing clients and hunt for new business
  • Become SaaS (software as a service) experts
  • Receive world-class training
  • Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
  • Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
  • Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
  • Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

We Are Looking for People Who:

  • We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
  • Who are engagement gurus while properly managing expectations
  • Have the desire and commitment to do what it takes to be successful in sales
  • Have a positive outlook and a strong ability to take responsibility for their successes and failures
  • Goal oriented…you’re known for destroying your sales goals
  • Persuasive…you can explain software solutions in simple terms
  • Exceed sales quotas and expectations
  • Build and nurture a pipeline of prospects and close deals
  • Develop great solutions to help customers WIN!
  • Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.

Basic Qualifications

  • 3+ years of direct sales experience required (preferably in a SaaS role or company)
  • 2+ years’ experience in outbound sales (full sales cycle) role required
  • Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
  • Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
  • Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
  • Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
  • Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
  • The Outside Software Account Representative conducts greater than 50% of their work outside of their home office.
  • 50% driving requirement and valid driver’s license.
  • Must live local to the city of the job posting (within a 1-hour commute)

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Find out more at corporate.thryv.com/careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

#LI-DNI


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