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Remote Order Verification Jobs in Florida (NOW HIRING)

Customer Service Rep

Jacksonville, FL · Remote

$14.50 - $19.50/hr

SOUTHWEST / WEST COAST - REMOTE WORK FROM HOME CSR - CPAP * Experienced CSR with a love to serve ... Enters customer orders in computerized system * Verifies and updates demographic information such ...

Lead, hire, train, and supervise Intake Coordinators and Insurance Verifier * Oversee daily intake ... Travel as needed to support remote employees Qualifications * High School Diploma or GED required

Bill Only Specialist I (34660)

Jacksonville, FL · On-site +1

$17.75 - $24/hr

LOCAL REMOTE ONLY*** >>> This position will be in the office for the 90 day training period working ... Manage incoming purchase orders, including Bill Onlys, Ship and Replace, GHX, IPS orders, and other ...

Showing results 21-40

Remote Order Verification information

What is remote order verification?

Remote order verification is the process of reviewing and confirming customer orders from a remote location, often to prevent errors or fraud before processing. People in this role typically check order details for accuracy, ensure payment information is correct, and may contact customers to verify their identity or intent to purchase. This job is vital for online retailers and businesses that process orders digitally, as it helps maintain customer trust and reduce financial risks. Remote order verification specialists work from home or other remote settings, using digital tools to access order data and communicate with customers or team members.

What are some common challenges faced in a remote order verification role and how can they be managed?

One of the main challenges in a Remote Order Verification position is accurately identifying fraudulent or suspicious orders without face-to-face interaction. This requires strong attention to detail, effective use of verification tools, and clear communication with customers to clarify discrepancies. Additionally, working remotely can sometimes lead to feelings of isolation, so staying connected with your team through regular virtual meetings is important. Time management and self-motivation are also crucial, as you'll need to balance efficiency with thoroughness to ensure customer satisfaction and prevent losses.

What are the key skills and qualifications needed to thrive as a remote order verification specialist, and why are they important?

To thrive as a Remote Order Verification Specialist, you need strong attention to detail, data entry accuracy, and familiarity with order processing procedures, often supported by a high school diploma or equivalent. Experience with CRM systems, order management software, and secure communication platforms is typically required. Excellent verbal communication, problem-solving abilities, and customer service skills set top performers apart in this role. These capabilities are crucial for ensuring order accuracy, preventing fraud, and delivering a seamless customer experience in a remote work environment.

What is the difference between Remote Order Verification vs Remote Customer Service Representative?

AspectRemote Order VerificationRemote Customer Service Representative
Primary RoleVerify and process customer orders for accuracy and completenessAssist customers with inquiries, complaints, and support
Required SkillsAttention to detail, data entry, order processingCommunication, problem-solving, empathy
Work EnvironmentTypically back-office, focused on order systemsCustomer-facing, often via phone or chat
Common CertificationsOrder processing or data entry certificationsCustomer service or communication certifications

Remote Order Verification focuses on ensuring customer orders are accurate and complete, primarily working behind the scenes. In contrast, Remote Customer Service Representatives engage directly with customers to resolve issues and provide support. While both roles require strong communication skills, order verification emphasizes accuracy and data handling, whereas customer service emphasizes interpersonal skills.

What job categories do people searching Remote Order Verification jobs in Florida look for? The top searched job categories for Remote Order Verification jobs in Florida are:
What cities in Florida are hiring for Remote Order Verification jobs? Cities in Florida with the most Remote Order Verification job openings:
Infographic showing various Remote Order Verification job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Journeys Bilingual (Spanish/English) Customer Service Representative - Remote (TN and FL Residents)

Genesco

Tallahassee, FL • Remote

$14.75 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago


Genesco rating

5.4

Company rating: 5.4 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

75th of 104 rated fashion retailers


Job description

The Ideal Candidate

As a Bilingual Remote Customer Support Specialist I, you will play a key role in delivering exceptional service to both internal and external customers. You will provide prompt, effective support while utilizing various software applications to resolve inquiries across multiple communication channels. The ideal candidate is a proactive problem-solver with a passion for helping others, strong communication skills, and the ability to remain calm under pressure.

Position Benefits

  • 40% off employee discount at all Genesco retail locations and online.
  • Advancement opportunities within the first 6 months of employment.
  • Weekly pay
  • Dental, Life, Medical, and Vision coverage and insurance.
  • 401K Contribution program.
  • Journeys and Genesco Scholarship programs.
  • Tuition and Student Loan Repayment assistance.
  • Employee Assistance – Mental Health, Financial Planning, and Legal Advice. 

Job Responsibilities: 

  • Communicate with customers via phone, chat, SMS, and email to provide accurate and timely information on orders, promotions, shipments, product details, and returns. 
  • Foster strong customer relationships to enhance retention and loyalty. 
  • Work cross-functionally with internal teams to ensure seamless customer experience. 
  • Meet individual and team performance metrics, including adherence, handle time, quality assurance, and attendance. 
  • Serve as a brand ambassador by upholding company values and delivering outstanding service. 
  • Apply coaching, feedback, and training to enhance performance and customer satisfaction. 
  • Ensure the security and privacy of customer information. 
  • Perform additional duties as required to support business operations. 

Job Requirements: 

  • High school diploma or GED. 
  • 1-2 years of customer service or retail experience preferred. 
  • Strong verbal, written, and interpersonal communication skills. 
  • Ability to thrive in a fast-paced, dynamic environment while meeting performance expectations. 
  • Proficiency in learning and using new software applications. 
  • Excellent problem-solving and conflict resolution skills. 
  • Strong attention to detail and ability to multitask effectively. 
  • Reliable attendance and willingness to work a flexible schedule, including performance-based schedule bidding. 
  • Fluent in English with strong typing skills (must meet minimum words-per-minute requirement). 
  • Bilingual proficiency in Spanish. 

                     Work From Home Requirements: 

                    • Workspace: A dedicated, secure, quiet, and distraction-free environment that supports productivity and confidentiality. 
                    • Computer: A desktop or laptop with an SSD, Intel i5/i7 or AMD Ryzen 5/7 processor (4+ cores), and the latest operating system.  
                      • Tablets and Chromebooks are not permitted. 
                    • RAM: Minimum of 16 GB. 
                    • Monitors: Two functional monitors (e.g., a laptop with an external monitor or a dual-monitor desktop setup). 
                    • Headset: USB or USB-C preferred; Bluetooth is acceptable if fully charged during working hours. 
                    • Web Camera: Integrated or external webcam. 
                    • Mouse: External mouse required. 
                    • Cell Phone: Must have Wi-Fi capability and a charger. 
                    • Internet: Wired Ethernet connection only. Public Wi-Fi is not allowed.  
                      • Minimum speed: 50 Mbps download / 5 Mbps upload. 
                      • Recommended speed: 100+ Mbps download / 10+ Mbps upload.  
                      • Test your speed at www.speedtest.net. 
                      • You must pass the official system test at www.networktest.twilio.com using Google Chrome. 
                    • Power: Devices must remain charged at all times to avoid work disruptions. 
                    • Verification: All equipment and internet access are your responsibility and will be verified during onboarding. 

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                                                    Genesco logo

                                                    About Genesco

                                                    Sourced by ZipRecruiter

                                                    Genesco Inc., based in Nashville, TN, US, is a publicly owned specialty retail company operating in the footwear, apparel, and accessories industry. The company was initially founded in 1924 as Jarman Shoe Company before eventually transitioning to its current name in 1959. Currently, it operates numerous retail stores in the US and Puerto Rico, including popular brands like Journeys, Johnston & Murphy, and Lids Sports Group. Genesco's mission is to be the leading specialty retailer in the footwear, headwear, and sports apparel industries through providing high quality products and demonstrating excellent customer service. Some of the company's notable achievements include the successful ownership and growth of multiple well-known fashion brands and a significant retail footprint in North America.

                                                    Industry

                                                    Retail

                                                    Company size

                                                    10,000+ Employees

                                                    Headquarters location

                                                    Nashville, TN, US

                                                    Year founded

                                                    1924

                                                    Social media