ZipRecruiter

Log In

2

Remote Order Management Specialist Jobs (NOW HIRING)

Order.co

Product Information Management Specialist

$31.25/hr

Order.co is the System of Action for the Office of the CFO, transforming the way businesses ... Flexible time off and remote work policies * Generous leave policies and support for new and ...

TTM Technologies

Order Management, Subject Matter Expert

$20 - $26.50/hr

The Project Atlas Team is seeking an experienced Order Management Subject Matter Expert (SME) to support enterprise transformation initiatives across TTM operations. This role serves as a functional ...

next page

Showing results 1-20

All JobsRemote Order Management Specialist Jobs

Remote Order Management Specialist information

See salary details

$13

$23

$41

How much do remote order management specialist jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for remote order management specialist in the United States is $23.90, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.00 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Order Management Specialists, and how can they be addressed?

Remote Order Management Specialists often encounter challenges such as coordinating effectively across time zones, managing high volumes of orders during peak periods, and maintaining clear communication with logistics partners and customers. To address these issues, it's important to develop strong organizational skills, utilize reliable order management software, and proactively set expectations with both internal teams and clients. Regular virtual check-ins and clear documentation can also help ensure smooth workflows and timely order fulfillment.

What does a Remote Order Management Specialist do?

A Remote Order Management Specialist oversees the processing of customer orders from receipt to delivery, ensuring accuracy and timely fulfillment. They communicate with customers, suppliers, and internal teams to resolve any issues related to orders, shipments, or inventory. Working remotely, they use digital platforms to track orders, update records, and maintain a high level of customer satisfaction. Attention to detail, strong organizational skills, and proficiency with order management software are essential for this role.

What are the key skills and qualifications needed to thrive as a Remote Order Management Specialist, and why are they important?

To thrive as a Remote Order Management Specialist, you need strong organizational skills, attention to detail, and experience in order processing, typically supported by a background in business administration or supply chain management. Familiarity with order management systems (OMS), ERP software like SAP or Oracle, and CRM platforms is essential. Excellent written communication, problem-solving abilities, and time management help you stand out in this position. These skills are critical for ensuring accurate, timely order fulfillment and maintaining high customer satisfaction in a virtual work environment.

What is the difference between Remote Order Management Specialist vs Remote Customer Service Representative?

AspectRemote Order Management SpecialistRemote Customer Service Representative
Primary RoleManage and process customer orders, track shipments, and resolve order-related issuesHandle customer inquiries, provide product information, and resolve service issues
Required SkillsOrder processing, inventory management, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentOrder processing systems, CRM software, logistics platformsCall centers, chat platforms, email support tools
Common CertificationsNone specific, logistics or supply chain certifications may helpCustomer service certifications (e.g., CCSP) optional

The main difference is that Remote Order Management Specialists focus on processing and tracking customer orders, while Remote Customer Service Representatives handle general customer inquiries and support. Both roles require strong communication skills but differ in their specific responsibilities and tools used.

More about Remote Order Management Specialist jobs
What cities are hiring for Remote Order Management Specialist jobs? Cities with the most Remote Order Management Specialist job openings:
What are the most commonly searched types of Order Management Specialist jobs? The most popular types of Order Management Specialist jobs are:
What states have the most Remote Order Management Specialist jobs? States with the most job openings for Remote Order Management Specialist jobs include:
What job categories do people searching Remote Order Management Specialist jobs look for? The top searched job categories for Remote Order Management Specialist jobs are:
Remote Order Management Specialist jobs near you
Infographic showing various Remote Order Management Specialist job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 90% Full Time, 7% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $49,717 per year, or $23.9 per hour.
Product Information Management Specialist

Product Information Management Specialist

Order.co

Remote

$31.25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 13 days ago

Job description

Order.co is the System of Action for the Office of the CFO, transforming the way businesses purchase and pay into an intuitive, B2C-like shopping experience. Order.co leverages embedded AI agents and embedded financial products to reinvent the way businesses connect with their vendors.
End users enjoy a seamless, zero-training buying experience, while finance and procurement leaders gain a single platform to orchestrate how the business "should operate". The result is an all-in-one solution that serves as a gravitational pull for spend and data, automating and eliminating procurement and finance workflows from requisition to reconciliation along the way.
Order.co is on the cutting edge of B2B Agentic Commerce, poised to be the market leader in creating a more predictive, prescriptive, and personalized experience for users.
Founded in 2016 and headquartered in New York City, Order.co oversees nearly half a billion in annualized spend across hundreds of customers like WeWork, SoulCycle, Lume, and [solidcore]. Order.co has raised $75M in funding from industry-leading investors like MIT, Stage 2 Capital, Rally Ventures, 645 Ventures, and more. Order.co has been proudly named a 50 to Watch by Spend Matters and a Best Place to Work by BuiltIn and Inc. Magazine.
About the Role
The Product Information Management Specialist is responsible for maintaining, optimizing, and enhancing Order.co's product catalog to improve customer purchasing efficiency, drive cost savings, and support revenue growth. This role involves detailed data management, vendor research, pricing optimization, and real-time order analysis to ensure catalog accuracy and effective product substitution.
Key Responsibilities
Catalog Maintenance & Data Management
  • Add, update, and maintain vendor pricing and product availability for high-volume and high-impact SKUs
  • Ensure accuracy, consistency, and completeness of catalog data across internal systems
  • Identify and correct discrepancies in product information, pricing, and availability

Product Optimization & Substitution
  • Map product substitutes and recommend viable alternatives based on pricing, availability, and customer needs
  • Analyze product relationships to support intelligent substitution logic
  • Execute catalog enhancements to reduce friction in the purchasing process and improve fulfillment rates

Vendor Research & Data Sourcing
  • Source product and pricing information from vendor websites and portals with speed and accuracy
  • Maintain up-to-date knowledge of vendor offerings and pricing structures
  • Facilitate communication with vendors to obtain quotes and confirm product details

Cross-Functional Collaboration & Quality Assurance
  • Partner with the Data team to quality-assure (QA) product enrichment and catalog updates
  • Support internal initiatives to improve catalog structure, usability, and data integrity
  • Contribute to the continuous improvement of catalog processes and tools

Qualifications
Required
  • Bachelor's degree required
  • Strong attention to detail with the ability to identify inconsistencies in large datasets
  • Strong written communication skills and ability to follow through on tasks independently
  • Proficiency with Excel or Google Sheets
  • Ability to learn and navigate new tools and systems quickly

What You'll Receive
  • A competitive compensation package including stock options
  • Employer-sponsored 401(k) with employer match
  • Robust medical, dental, vision, and wellness benefits
  • Flexible time off and remote work policies
  • Generous leave policies and support for new and current parents
  • The anticipated hourly rate for this role is $31.25. Actual compensation and title will be commensurate with experience, qualifications, knowledge, and skills.

Apply