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Remote Optum Puerto Rico Jobs (NOW HIRING)

Paths Building Services LLC

... Remote) Reliant Safety, a subsidiary of Paths Management Services, LLC. Reliant Realty was founded ... San Juan, Puerto Rico Essential Function/Responsibilities: duties include but are not limited to ...

RelateCare

$11/hr

Please note that this role is ONLY open to candidates currently residing in Puerto Rico. Mission ... Remote

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Remote Optum Puerto Rico information

What are the key skills and qualifications needed to thrive as a Remote Optum Puerto Rico Customer Service Representative, and why are they important?

To thrive as a Remote Optum Puerto Rico Customer Service Representative, you need strong communication skills, fluency in English and Spanish, and experience in customer service or healthcare support. Familiarity with CRM systems, call center software, and basic computer proficiency are typically required, and knowledge of healthcare terminology or HIPAA compliance is a plus. Outstanding problem-solving abilities, patience, and empathy help professionals excel in assisting diverse members and resolving their concerns. These skills are essential for delivering high-quality service, ensuring customer satisfaction, and maintaining compliance in a remote healthcare environment.

What are some common challenges faced by employees working remotely for Optum Puerto Rico, and how can they be addressed?

One common challenge for remote Optum Puerto Rico employees is maintaining clear communication and collaboration with colleagues and supervisors across different locations and time zones. To address this, Optum emphasizes the use of digital communication platforms, regular team check-ins, and clear documentation of work processes. Additionally, remote employees may need to be proactive in seeking feedback and support, and should make use of the company's resources for training and professional development to stay connected and engaged. Building a structured daily routine and setting clear boundaries between work and personal time can also help remote team members succeed.

What are Remote Optum Puerto Rico jobs?

Remote Optum Puerto Rico jobs are employment opportunities with Optum, a healthcare services and innovation company, that allow individuals in Puerto Rico to work from home or another remote location. These positions can include customer service representatives, claims processors, nurses, and other healthcare support roles. Employees in these positions use secure technology to access company systems, interact with patients or providers, and support healthcare operations. Working remotely with Optum Puerto Rico offers flexibility, but still requires reliable internet access and adherence to company protocols. These jobs are ideal for those seeking work-life balance while contributing to healthcare solutions.

Does Optum offer remote work?

Optum offers remote work opportunities for many roles, including positions like Remote Optum Puerto Rico. These jobs often require strong communication skills and familiarity with digital tools, and they may have specific schedule or certification requirements. Remote work options can vary by position and department.

Is Optum part of UnitedHealthcare?

Optum is a health services company that is a subsidiary of UnitedHealth Group, which also owns UnitedHealthcare. As a part of UnitedHealth Group, Optum operates independently within the broader organization, providing healthcare solutions and services. In the context of employment, Optum employees may work on projects related to UnitedHealthcare, but they are distinct entities within the same parent company.

What is the difference between Remote Optum Puerto Rico vs Remote Optum Customer Service Representative?

AspectRemote Optum Puerto RicoRemote Optum Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, based in Puerto Rico, with healthcare and administrative tasksRemote, handling customer inquiries for healthcare services
Employer & IndustryOptum, healthcare and insurance industryOptum, healthcare and insurance industry

Remote Optum Puerto Rico roles typically involve administrative or healthcare-related tasks in a remote setting based in Puerto Rico, often requiring specific healthcare certifications. In contrast, Remote Optum Customer Service Representatives focus on assisting customers with healthcare inquiries, primarily requiring customer service skills. Both roles are remote and within the healthcare industry, but they differ in job focus and credential requirements.

More about Remote Optum Puerto Rico jobs
What cities are hiring for Remote Optum Puerto Rico jobs? Cities with the most Remote Optum Puerto Rico job openings:
What are the most commonly searched types of Optum Puerto Rico jobs? The most popular types of Optum Puerto Rico jobs are:
What states have the most Remote Optum Puerto Rico jobs? States with the most job openings for Remote Optum Puerto Rico jobs include:
What job categories do people searching Remote Optum Puerto Rico jobs look for? The top searched job categories for Remote Optum Puerto Rico jobs are:
Remote Optum Puerto Rico jobs near you
Infographic showing various Remote Optum Puerto Rico job openings in the United States as of May 2026, with employment types broken down into 4% Internship, 53% Full Time, 8% Part Time, and 35% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Installation Support and Configuration Administrator (Remote) - Puerto Rico

Paths Building Services LLC

New York, NY • On-site, Remote

Full-time

Posted 23 days ago

Job description

Full-Time/Part-Time
Full-Time
Description
Installation Support and Configuration Administrator (Remote)
Reliant Safety, a subsidiary of Paths Management Services, LLC. Reliant Realty was founded in 2009 to provide comprehensive property security and management solutions for the affordable housing market nationwide. Reliant Safety currently maintains and monitors over 30,000 cameras across eleven states, which support approximately 45,000 residential units. The role is a full-time work from home role. Reporting directly to the VP of Security Technology.
Classification: Non-exempt (overtime eligible)
Location: San Juan, Puerto Rico
Essential Function/Responsibilities: duties include but are not limited to the following:
  • Assist with contacting ISP to resolve internet issues.
  • Assist with configuring and auditing settings of camera and access control systems.
  • Assist field personnel with camera/server/network setup and remote support.
    • Configure router to use Static IP and forward ports.
    • Setup/edit TCP/IP settings.
  • Assist with troubleshooting camera/access issues as knowledge base grows.
  • Provide technical training to virtual guards and MRT as needed.
  • Document all standards and procedures.
  • Add/Remove/Modify key fob permissions and facial recognition enrollments as needed

Requirements:
  • Strong troubleshooting and problemsolving skills.
  • Excellent verbal and written communication.
  • Ability to quickly learn to use new software tools.
  • Team player ability to work well in a close employee/support environment.
  • Strong background in Microsoft Excel.
  • Knowledge of subnets and networking.
  • Knowledge of SQL and C# a plus, but not required.
  • Ability to speak Spanish a plus, but not required.
  • Experience with camera/access control/intercom systems (Hikvision, Vivotek, Axis, Ocularis, S2, Honeywell, Airphone) a plus, but not required.
  • Good organizational skills and attention to detail.

Benefits:
  • Offered under Puerto Rico requirements.
  • Bonus eligible

PMG
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Position
Installation Support and Configuration Administrator
Number of Openings
3
Location
Paths Reliant Safety 3rd Party Division
This position is currently accepting applications.

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