2

Remote Optum Puerto Rico Jobs in Oklahoma (NOW HIRING)

Resumes and applications will not be accepted in this manner. #LI-Remote ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and ...

Resumes and applications will not be accepted in this manner. #LI-Remote ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and ...

Resumes and applications will not be accepted in this manner. #LI-Remote ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and ...

Resumes and applications will not be accepted in this manner. #LI-Remote ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and ...

Remote Optum Puerto Rico information

What are common challenges faced by employees working remotely for Optum Puerto Rico, and how can they be addressed?

One common challenge for remote Optum Puerto Rico employees is maintaining clear communication and collaboration with colleagues and supervisors across different locations and time zones. To address this, Optum emphasizes the use of digital communication platforms, regular team check-ins, and clear documentation of work processes. Additionally, remote employees may need to be proactive in seeking feedback and support, and should make use of the company's resources for training and professional development to stay connected and engaged. Building a structured daily routine and setting clear boundaries between work and personal time can also help remote team members succeed.

What are the key skills and qualifications needed to thrive as a remote Optum Puerto Rico Customer Service Representative, and why are they important?

To thrive as a Remote Optum Puerto Rico Customer Service Representative, you need strong communication skills, fluency in English and Spanish, and experience in customer service or healthcare support. Familiarity with CRM systems, call center software, and basic computer proficiency are typically required, and knowledge of healthcare terminology or HIPAA compliance is a plus. Outstanding problem-solving abilities, patience, and empathy help professionals excel in assisting diverse members and resolving their concerns. These skills are essential for delivering high-quality service, ensuring customer satisfaction, and maintaining compliance in a remote healthcare environment.

What is a remote Optum Puerto Rico job?

Remote Optum Puerto Rico jobs are employment opportunities with Optum, a healthcare services and innovation company, that allow individuals in Puerto Rico to work from home or another remote location. These positions can include customer service representatives, claims processors, nurses, and other healthcare support roles. Employees in these positions use secure technology to access company systems, interact with patients or providers, and support healthcare operations. Working remotely with Optum Puerto Rico offers flexibility, but still requires reliable internet access and adherence to company protocols. These jobs are ideal for those seeking work-life balance while contributing to healthcare solutions.

What is the difference between Remote Optum Puerto Rico vs Remote Optum Customer Service Representative?

AspectRemote Optum Puerto RicoRemote Optum Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, based in Puerto Rico, with healthcare and administrative tasksRemote, handling customer inquiries for healthcare services
Employer & IndustryOptum, healthcare and insurance industryOptum, healthcare and insurance industry

Remote Optum Puerto Rico roles typically involve administrative or healthcare-related tasks in a remote setting based in Puerto Rico, often requiring specific healthcare certifications. In contrast, Remote Optum Customer Service Representatives focus on assisting customers with healthcare inquiries, primarily requiring customer service skills. Both roles are remote and within the healthcare industry, but they differ in job focus and credential requirements.

What are popular job titles related to Remote Optum Puerto Rico jobs in Oklahoma? For Remote Optum Puerto Rico jobs in Oklahoma, the most frequently searched job titles are:
What cities in Oklahoma are hiring for Remote Optum Puerto Rico jobs? Cities in Oklahoma with the most Remote Optum Puerto Rico job openings:

Pharmacist Centralized Services Oklahoma (based out of a store)

Walgreens

Oklahoma City, OK • Remote

$48.75 - $58.50/hr

Full-time

Re-posted 29 days ago


Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,188 frontline employees who took The Breakroom Quiz

99th of 112 rated pharmacies


Job description

Job Summary:
Responsible for the implementation of healthcare strategies and driving patient health outcomes.  Executes patient intervention pharmacy programs and ensures compliance of clinical pharmacy services.  Responsible for executing against identified partner-established pharmacy programs. Drives Pharmacy financial performance by executing on pharmacy programs to maximize reimbursements while improving patient health outcomes.  Responsible for prescription processing from a remote setting.  Fosters strong relationships with medical communities in assigned area and acts as a representative and liaison of the company.  Serves as a subject matter expert and resource to other pharmacists and field leaders.  Maintains current knowledge of Pharmacy industry and maintains required licensure. 
Job Responsibilities
  • Implements direct patient care programs, including but not limited to Medication Therapy Management programs, Immunization Services, and Payer and Pharma Adherence & Clinical Programs.  Drives the execution of multiple business plans and projects to ensure business needs are being met.
  • Drives compliance and continuous quality improvement in the delivery of clinical pharmacy patient care and services by studying, evaluating, and re-designing processes; monitoring and analyzing results; and implementing changes. Helps ensure area Pharmacies adhere to regulatory compliance, standard operating procedures and FDA regulations.
  • Drives regional pharmacy financial performance by aligning business strategies with company financial goals.  Implements and executes patient intervention pharmacy programs to maximize financial performance. 
  • Supports efforts on enhancing patient experience by increasing focus on healthcare services (e.g. patient consultation, medication management, drug therapy reviews, and retail, clinical, or wellness services such as immunizations, disease state management and Specialty programs).
  • Provides expertise, resources, education and support to pharmacists and field leadership.  Supports staff training experiences and development opportunities.  Promotes teamwork and motivates Pharmacy staff by fostering a shared vision and supporting company policies, procedures, mission, values, and standards of ethics and integrity.
  • Conducts data and clinical reviews and taking necessary actions to ensure accuracy and appropriateness of medications.
  • Reviews drug histories and patient profiles to ensure proper and safe drug therapy.  Provides individualized patient/provider consultation.
  • Through use of superior communication skills, wins the trust of patients by listening to their issues and providing a sounding board for the pharmacy concerns.
  • Provides feedback as to the effectiveness of the Customer Retention Program including comments from patients as the value of individual consultations.
  • Responsible for all questions, dialogues, and issues which relate directly to patient therapy.
  • Provides clinical consultation and knowledge to patients, doctors, and insurance plans as needed.
  • Performs other work consistent with the job responsibilities in this document as assigned by management.
  • Follows guidelines and procedures for all job responsibilities in order to meet goals.  Adheres to company policies and procedures including all HIPAA guidelines/regulations.
  • Ensures compliance with federal, state, and local pharmacy laws

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.


What Walgreens employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom