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Remote Optum Puerto Rico Jobs in Oklahoma (NOW HIRING)

Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents ... Remote Shift: 1st - Day Valid Driving License: No Hazardous Material(s): N/A Job Posting End Date ...

Remote Optum Puerto Rico information

What is a remote Optum Puerto Rico job?

Remote Optum Puerto Rico jobs are employment opportunities with Optum, a healthcare services and innovation company, that allow individuals in Puerto Rico to work from home or another remote location. These positions can include customer service representatives, claims processors, nurses, and other healthcare support roles. Employees in these positions use secure technology to access company systems, interact with patients or providers, and support healthcare operations. Working remotely with Optum Puerto Rico offers flexibility, but still requires reliable internet access and adherence to company protocols. These jobs are ideal for those seeking work-life balance while contributing to healthcare solutions.

What are common challenges faced by employees working remotely for Optum Puerto Rico, and how can they be addressed?

One common challenge for remote Optum Puerto Rico employees is maintaining clear communication and collaboration with colleagues and supervisors across different locations and time zones. To address this, Optum emphasizes the use of digital communication platforms, regular team check-ins, and clear documentation of work processes. Additionally, remote employees may need to be proactive in seeking feedback and support, and should make use of the company's resources for training and professional development to stay connected and engaged. Building a structured daily routine and setting clear boundaries between work and personal time can also help remote team members succeed.

What are the key skills and qualifications needed to thrive as a remote Optum Puerto Rico Customer Service Representative, and why are they important?

To thrive as a Remote Optum Puerto Rico Customer Service Representative, you need strong communication skills, fluency in English and Spanish, and experience in customer service or healthcare support. Familiarity with CRM systems, call center software, and basic computer proficiency are typically required, and knowledge of healthcare terminology or HIPAA compliance is a plus. Outstanding problem-solving abilities, patience, and empathy help professionals excel in assisting diverse members and resolving their concerns. These skills are essential for delivering high-quality service, ensuring customer satisfaction, and maintaining compliance in a remote healthcare environment.

What is the difference between Remote Optum Puerto Rico vs Remote Optum Customer Service Representative?

AspectRemote Optum Puerto RicoRemote Optum Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, based in Puerto Rico, with healthcare and administrative tasksRemote, handling customer inquiries for healthcare services
Employer & IndustryOptum, healthcare and insurance industryOptum, healthcare and insurance industry

Remote Optum Puerto Rico roles typically involve administrative or healthcare-related tasks in a remote setting based in Puerto Rico, often requiring specific healthcare certifications. In contrast, Remote Optum Customer Service Representatives focus on assisting customers with healthcare inquiries, primarily requiring customer service skills. Both roles are remote and within the healthcare industry, but they differ in job focus and credential requirements.

What are popular job titles related to Remote Optum Puerto Rico jobs in Oklahoma?

For Remote Optum Puerto Rico jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Remote Optum Puerto Rico jobs in Oklahoma look for?

The top searched job categories for Remote Optum Puerto Rico jobs in Oklahoma are:

What cities in Oklahoma are hiring for Remote Optum Puerto Rico jobs?

Cities in Oklahoma with the most Remote Optum Puerto Rico job openings:

Director Policy/Government Relations

Oklahoma City, OK • On-site, Remote

$190K - $300K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.


Job description

Job Description

Our State Government Affairs & Policy team collaborates with state, local and national levels. We address legislative and regulatory issues that promote and protect the discovery of innovative medicine, vaccines and animal health products while improving and protecting patient access to care.

The Director as a part of the U.S. Human Health Government Affairs & Policy team is responsible for representing the company in its interactions with Executive, Legislative and Regulatory bodies of state and local governments in the states of Texas, Louisiana and Oklahoma.

Responsibilities:

  • Lead advocacy strategy to address key policy issues affecting our company and the pharmaceutical industry.

  • Support strategies to ensure appropriate access to and reimbursement for company products within state-funded programs.

  • Support company state licensure, economic development, tax, real estate, and employer related policy issues.

  • Represent company on regional trade and business association task forces and committees, including regional PhRMA and BIO trade association task forces.

  • Serve as point lead for assigned policy priorities for products, above-brand issues, and/or state policy organizations. Includes membership on internal cross-functional teams.

  • Engage external legislative, policy, and advocacy organizations at state and national levels on aligned policy efforts.

  • Manage company resources within the region.

  • Ensure state advocacy on behalf of the company in the region is conducted in compliance with company policy and all state and federal laws.

Location:

  • South Central Region (currently includes TX, LA, & OK.) ideal candidate will live in one of these states.

  • This position can be remote within the identified region with 40% travel.

Required Minimum Experience:

  • Bachelor's degree required in related field

  • Minimum 10 years of experience in state government affairs and policy

  • Demonstrated knowledge of state legislative policy-making process

  • Knowledge of policy issues affecting the bio-pharmaceutical industry

  • Experience in analyzing state legislation

  • Demonstrated ability to influence state legislative policy through direct advocacy

  • Strong writing and presentation skills

Preferred Experience:

  • Advanced degree related to public policy preferred

  • Direct lobbying on bio-pharmaceutical health care issues in multiple states

#EBRGs

#VETjobs

Required Skills:

Adaptability, Animal Health Care, Communication Coordination, Compliance Support, EU Policy Making, Healthcare Policies, Multilateral Organizations, Noncommunicable Diseases, Patient Advocacy, Personal Initiative, Policy Development, Political Forums, Regulatory Development, Strategic Planning, Strategic Thinking

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

The salary range for this role is

$190,800.00 - $300,300.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

50%

Flexible Work Arrangements:

Remote

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

08/22/2026

*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.