ZipRecruiter

Log In

2

Remote Optum Puerto Rico Jobs in Pennsylvania (NOW HIRING)

Delta Dental

Onboarding Project Manager

Camp Hill, PA · Remote

... Remote At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've ... Puerto Rico and the Virgin Islands. The company and its affiliates are part of Delta Dental Plans ...

New

Merck & Co.

Sr Director , Data Science

North Wales, PA · On-site +1

... T h e remote position is only applicable for those that are not within commutable distance to ... Please note that standard commute is (less than) US and Puerto Rico Residents Only:Our company is ...

New

MSD

Sr Director , Data Science

North Wales, PA · On-site +1

Please note that standard commute is (less than) US and Puerto Rico Residents Only: Our company is ... Remote Shift: 1st - Day Valid Driving License: No Hazardous Material(s): N/A Job Posting End Date ...

UHS

Coder- Cardiology and Orthopedics

King Of Prussia, PA · Remote

$18.25 - $24.50/hr

Responsibilities Remote opportunity Independence Physician Management (IPM) was formed in 2012 as ... C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

UHS

Refund Specialist

Wayne, PA · On-site +1

Responsibilities Remote opportunity. This role requires a 3 month training period in the King of ... C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

MSD

Director Policy/Government Relations

North Wales, PA · On-site +1

$190K - $300K/yr

Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents ... Remote Shift: 1st - Day Valid Driving License: No Hazardous Material(s): N/A Job Posting End Date ...

UHS

Refund Specialist

Wayne, PA · On-site +1

Responsibilities Remote opportunity. This role requires a 3 month training period in the King of ... C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

UHS

Coder- Cardiology and Orthopedics

King Of Prussia, PA · Remote

$18.25 - $24.50/hr

Responsibilities Remote opportunity Independence Physician Management (IPM) was formed in 2012 as ... C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

next page

Showing results 1-20

All JobsOptum Puerto Rico JobsRemote Optum Puerto Rico JobsRemote Optum Puerto Rico Jobs in Pennsylvania

Remote Optum Puerto Rico information

What is a remote Optum Puerto Rico job?

Remote Optum Puerto Rico jobs are employment opportunities with Optum, a healthcare services and innovation company, that allow individuals in Puerto Rico to work from home or another remote location. These positions can include customer service representatives, claims processors, nurses, and other healthcare support roles. Employees in these positions use secure technology to access company systems, interact with patients or providers, and support healthcare operations. Working remotely with Optum Puerto Rico offers flexibility, but still requires reliable internet access and adherence to company protocols. These jobs are ideal for those seeking work-life balance while contributing to healthcare solutions.

What are common challenges faced by employees working remotely for Optum Puerto Rico, and how can they be addressed?

One common challenge for remote Optum Puerto Rico employees is maintaining clear communication and collaboration with colleagues and supervisors across different locations and time zones. To address this, Optum emphasizes the use of digital communication platforms, regular team check-ins, and clear documentation of work processes. Additionally, remote employees may need to be proactive in seeking feedback and support, and should make use of the company's resources for training and professional development to stay connected and engaged. Building a structured daily routine and setting clear boundaries between work and personal time can also help remote team members succeed.

What are the key skills and qualifications needed to thrive as a remote Optum Puerto Rico Customer Service Representative, and why are they important?

To thrive as a Remote Optum Puerto Rico Customer Service Representative, you need strong communication skills, fluency in English and Spanish, and experience in customer service or healthcare support. Familiarity with CRM systems, call center software, and basic computer proficiency are typically required, and knowledge of healthcare terminology or HIPAA compliance is a plus. Outstanding problem-solving abilities, patience, and empathy help professionals excel in assisting diverse members and resolving their concerns. These skills are essential for delivering high-quality service, ensuring customer satisfaction, and maintaining compliance in a remote healthcare environment.

What is the difference between Remote Optum Puerto Rico vs Remote Optum Customer Service Representative?

AspectRemote Optum Puerto RicoRemote Optum Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, based in Puerto Rico, with healthcare and administrative tasksRemote, handling customer inquiries for healthcare services
Employer & IndustryOptum, healthcare and insurance industryOptum, healthcare and insurance industry

Remote Optum Puerto Rico roles typically involve administrative or healthcare-related tasks in a remote setting based in Puerto Rico, often requiring specific healthcare certifications. In contrast, Remote Optum Customer Service Representatives focus on assisting customers with healthcare inquiries, primarily requiring customer service skills. Both roles are remote and within the healthcare industry, but they differ in job focus and credential requirements.

What are popular job titles related to Remote Optum Puerto Rico jobs in Pennsylvania?

For Remote Optum Puerto Rico jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Remote Optum Puerto Rico jobs in Pennsylvania look for?

The top searched job categories for Remote Optum Puerto Rico jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Remote Optum Puerto Rico jobs?

Cities in Pennsylvania with the most Remote Optum Puerto Rico job openings:

Remote Optum Puerto Rico jobs near you

Onboarding Project Manager

Delta Dental

Camp Hill, PA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Job description

The Customer Onboarding Project Manager is responsible and accountable for the effective project management to implement all new and existing business, along with implementing process solutions of all levels of complexity into Delta Dentals' systems and processes.The Customer Onboarding Project Manager is responsible for the effective project management to implement all new and existing business, along with implementing process solutions of all levels of complexity into Delta Dentals' systems and processes for the line of business.

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
  • Competitive base and incentive pay 
  • 401(k) with robust matching and non-matching contributions
  • Rich medical & pharmacy benefits
  • 100% employer-paid dental and vision benefits
  • Holistic wellbeing program with deep financial incentives
  • Generous paid time off plus 12 paid holidays and your birthday off
  • Culture of growth and learning: career development; tuition reimbursement; recognition program
  • Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
  • Social responsibility and volunteer opportunities
  • Employee discount program
Fair Chance Ordinances and Criminal Background Considerations 
This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.

Important Work Authorization Information 
Please note, Delta Dental will not sponsor applicants for work visas for this position.

#LI-Remote
At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all.

We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.

Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us!

Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.

The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company.

Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment.  Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.  Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies.

Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time.

Proof of eligibility to work in the United States must be provided if selected for hire.

*Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York

If You Are A Current Employee Click Here To Apply
  • 2+ w/Bachelor's degree
  • 2+ years of demonstrated experience leading onboarding projects required.
  • Ability to establish project goals and objectives that support the strategic plan.
  • Proficient in Microsoft Office applications.
  • Proficient in project planning and lifecycle development.
  • Ability to effectively identify and manage project risks.
  • Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
  • Ability to work under pressure and meet close deadlines.
  • Ability to maintain effective interpersonal relationships.
  • Demonstrated strong customer and service focus.
  • Strong analytical and problem-solving skills.
  • Ability to coordinate issues between internal and external clients and the development teams.


Licenses
Certified Project Management Professional (PMP)-PMI. Pref'
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. Pay Grade 20. $72,084 - $150,995

  • Acts as key partner to the line of business during customer onboarding: understands strategic goals, customer needs, and business objectives, and liaisons between the line of business and cross-functional partners
  • Plans, documents and executes all phases of the customer onboarding project lifecycle, including scope management, requirements management, work breakdown schedule and timeline management, priority and dependency management, and the assignment of roles and responsibilities to implementation partners
  • Leads implementation kickoff meetings with cross-functional partners
  • Leads and facilitates effective project meetings throughout the project lifecycle, including issue tracking, status reports, and executive communications
  • Acts as an advocate for both the business and the customer by providing first-class service through expert development of the project management discipline
  • Leads the project team on development efforts and ensures customer satisfaction through quality and timely product delivery
  • Lends subject matter expertise and knowledge management to the project team and stakeholders throughout the project lifecycle, including functional and technical, system-specific knowledge
  • Promotes change, process, and best practices to both the business and technical team members, providing training for the project management discipline

Apply