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Remote Optician Jobs (NOW HIRING)

Remote What You'll Do * Member Support and Optical Expertise * Provide expert guidance to members on eyewear, lenses, and optical benefits across virtual and in-person settings. * Take ownership of ...

Optician

Monterey Park, CA · Remote

$20 - $26/hr

Join Our Team as an Optician! We're looking for someone who's outgoing, responsible, and trustworthy to be the face of our office! If you love helping people, can juggle a few tasks at once, and have ...

Optician

Monterey Park, CA · Remote

$20 - $26/hr

Join Our Team as an Optician! We're looking for someone who's outgoing, responsible, and trustworthy to be the face of our office! If you love helping people, can juggle a few tasks at once, and have ...

Licensed Optician Sales Lead

Winston Salem, NC · On-site +1

$22.20 - $32.44/hr

A Visionworks Licensed Sr. Optical Specialist - Lead/Sales Lead is the very face of our business ... For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ...

Licensed Optician Sales Lead

Winston Salem, NC · On-site +1

$22.20 - $32.44/hr

A Visionworks Licensed Sr. Optical Specialist - Lead/Sales Lead is the very face of our business ... For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ...

Staff Optical Engineer

Mountain View, CA · On-site +1

$166K - $223K/yr

About the role Muon seeks a Staff Optical Engineer to act as a technical lead on our team in Mountain View, CA or Remote, developing infrared remote sensing instruments. The ideal candidate is a self ...

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Remote Optician information

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$12

$19

$26

How much do remote optician jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote optician in the United States is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.39 per hour, depending on experience, location, and employer.

What is a remote optician?

A Remote Optician assists customers with eyewear selection, prescription interpretation, and lens recommendations through virtual consultations. They may work for online optical retailers, telehealth platforms, or optometry practices, providing expert guidance on frames, lenses, and vision care. Duties often include troubleshooting vision issues, adjusting prescriptions, and ensuring proper eyewear fittings—all done remotely using digital tools.

What are some typical challenges faced by remote opticians, and how can they be addressed?

Remote Opticians may face challenges such as accurately assessing patient needs without in-person interactions and managing the limitations of virtual fitting tools. To address these, opticians rely on clear communication, detailed patient histories, and advanced tele-optometry software that enables precise measurements and adjustments. Collaboration with on-site optometrists or other eye care professionals is often necessary for complex cases. Staying up to date with virtual care best practices and regularly participating in training can help overcome these challenges and ensure top-quality patient service.

Where do remote opticians make the most money?

Remote opticians tend to earn higher salaries in regions with a higher cost of living and greater demand for eye care services, such as urban areas or affluent regions. Compensation can also vary based on experience, certifications, and the employer, with some remote roles offering competitive pay due to specialized skills and the ability to serve clients nationwide.

What are the key skills and qualifications needed to thrive as a remote optician?

To excel as a Remote Optician, you should have a background in opticianry, state licensure or certification, and expertise in fitting and adjusting eyeglasses and contact lenses. Familiarity with telehealth platforms, electronic health records (EHR) systems, and optical measurement tools is important for conducting virtual consultations. Strong communication skills, attention to detail, and customer service orientation are key soft skills for this role. These competencies are crucial to ensure accurate prescriptions, regulatory compliance, and a positive patient experience while working remotely.

More about Remote Optician jobs
What cities are hiring for Remote Optician jobs? Cities with the most Remote Optician job openings:
What are the most commonly searched types of Optician jobs? The most popular types of Optician jobs are:
What states have the most Remote Optician jobs? States with the most job openings for Remote Optician jobs include:
Infographic showing various Remote Optician job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,172 per year, or $19.3 per hour.

$28 - $32/hr

Full-time

Medical, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

About XP Health
At XP Health, we're on a mission to revolutionize vision care through cutting-edge technology, including augmented reality, while ensuring a delightful and seamless user experience. We aim to make high-quality eye care accessible to everyone. Today, we are honored to serve over 3,000 clients, including several Fortune 500 logos and notable Silicon Valley companies. With passionate founders and a team that boasts deep expertise in the field, XP Health has driven efficient, best-in-class growth to date, and is hungry for more.
We invite you to become part of our dynamic and diverse team, where unique perspectives meet unparalleled growth opportunities. With over $50M in funding raised, including our Series B round in early 2024, we're positioned for exciting new challenges and impactful contributions to the healthcare landscape.
The Opportunity:
We're looking for a Member Experience Optician to join our Member Experience team. This role is critical to delivering high trust, high touch care to our members and employer partners as XP Health continues to scale with intention and impact.
This role is ideal for someone who thrives in a dynamic environment, enjoys building relationships, and wants to grow alongside a rapidly scaling company.
Location: Remote
What You'll Do
  • Member Support and Optical Expertise
    • Provide expert guidance to members on eyewear, lenses, and optical benefits across virtual and in-person settings.
    • Take ownership of optical inquiries through Zendesk, Slack, and other support channels, resolving issues with clarity, care, and efficiency.
    • Deliver personalized recommendations that reflect both clinical knowledge and member lifestyle needs.
    • Proactively communicate order status updates and collaborate cross-functionally to resolve escalations.
  • Order Management and Quality Assurance
    • Manage end-to-end optical orders, including lens selection, order tracking, returns, and remakes.
    • Ensure all optical transactions meet quality standards and align with company policies.
  • Training and Team Enablement
    • Support and mentor Tier 1 Member Experience agents by strengthening their optical knowledge and confidence.
    • Contribute to training materials and best practices related to eyewear, member communication, and service excellence.
  • White-Glove and VIP Service
    • Conduct personalized virtual consultations for VIP members, delivering elevated, concierge-level support.
    • Build long-term member relationships through thoughtful follow-up and seamless experiences.
  • Continuous Improvement
    • Maintain deep knowledge of XP Health products, services, and evolving optical offerings.
    • Identify trends, gaps, and opportunities to improve member experience and operational efficiency.
    • Share insights from field events and member interactions to inform internal teams.
What We're Looking For
  • Strong opticianry background with hands-on optical expertise
  • ABO certified, or able to obtain within 6 months of hire
  • Demonstrated experience engaging directly with customers, including confidence presenting to and speaking in front of groups
  • Strong written and verbal communication skills, with a polished, professional presence
  • Well-organized, with the ability to balance remote support work alongside in-person responsibilities
  • A collaborative, team-oriented approach and the ability to partner effectively across departments
  • Adaptability and comfort operating in a fast-paced, growing environment
  • Reliable, high-speed internet connection with a minimum of 25 Mbps download and 25 Mbps upload speeds
Bonus Qualifications
  • Experience with Zendesk, or other major ticketing CRM.
  • Experience with startups is a plus.
  • College degree is a plus.

CA Pay Range
$28-$32 USD
Compensation & Benefits
We offer a competitive compensation package that includes salary, equity options, paid time off, bonuses, a 401K plan, and comprehensive benefits. We believe in taking care of our team members so they can focus on their work and personal development.
XP Health's company values
  • Members First: We put our members at the heart of everything we do, driving every decision with their needs in mind.
  • Drive Impact: We are achievement-oriented, have an ownership mindset, transcend expectations, and focus on delivering excellence. We measure success by the impact we create.
  • Innovate Boldly: We tap into our individual talents to challenge the status quo and pioneer courageous new ideas.
  • Grow Together: We embrace curiosity, challenges, and continuous improvement while supporting each other's growth. Mistakes are welcome; we learn, adapt, and move forward together.
  • Lead with Kindness: We strive for excellence while remaining humble, empathetic, inclusive, and grounded.

Diversity & Inclusion Commitment
At XP Health, we are committed to fostering a diverse and inclusive workplace that reflects the communities we serve. We believe that a variety of perspectives and experiences contribute to innovation and success. We welcome applicants from all backgrounds, including racial and ethnic minorities, individuals with disabilities, veterans, and members of the LGBTQ+ community.
Our goal is to create an environment where everyone feels valued, respected, and empowered to contribute their unique talents. We encourage all individuals who are passionate about our mission to make vision care more affordable, accessible, and convenient to apply, and join us in building a more inclusive future together.
Come join our fast-growing team to disrupt and recreate a better vision care experience from the ground up!
By clicking "Submit Application," you acknowledge that you have read and agree to the XP Health Job Applicant Privacy Policy and Notice at Collection.