A fully remote role is not possible for this position. The Program Operations Leader (POL) is responsible for leadership of and setting and implementation of the operational strategy for delivery of ...
A fully remote role is not possible for this position. The Program Operations Leader (POL) is responsible for leadership of and setting and implementation of the operational strategy for delivery of ...
Manager, Claims Operations - APD (Field)
Detroit, MI · On-site +1
$103K - $197K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a Manager, Claims Operations to ...
New
Manager, Claims Operations - APD (Field)
Detroit, MI · On-site +1
$103K - $197K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a Manager, Claims Operations to ...
New
Manager, Claims Operations - APD (Field)
Detroit, MI · On-site +1
$103K - $197K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a Manager, Claims Operations to ...
Posted today
Manager, Claims Operations - APD (Field)
Detroit, MI · On-site +1
$103K - $197K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a Manager, Claims Operations to ...
Posted today
Trinity Health is seeking a Health Informatics professional for a fully remote role focused on data management, analysis, and reporting to support clinical practice and operations. The position ...
Trinity Health is seeking a Health Informatics professional for a fully remote role focused on data management, analysis, and reporting to support clinical practice and operations. The position ...
Trinity Health is seeking a Health Informatics professional for a fully remote role focused on data management, analysis, and reporting to support clinical practice and operations. The position ...
Trinity Health is seeking a Health Informatics professional for a fully remote role focused on data management, analysis, and reporting to support clinical practice and operations. The position ...
Vice President, Commercial Operations and Strategy
Ann Arbor, MI · Remote
$278K - $375K/yr
Esperion is a fully remote based company with a corporate headquarters located in Ann Arbor, MI ... Position Title: VP, Commercial Operations & Strategy The VP, Commercial Operations & Strategy is a ...
Quick apply
Vice President, Commercial Operations and Strategy
Ann Arbor, MI · Remote
$278K - $375K/yr
Esperion is a fully remote based company with a corporate headquarters located in Ann Arbor, MI ... Position Title: VP, Commercial Operations & Strategy The VP, Commercial Operations & Strategy is a ...
Senior Software Engineer, DevOps
Ann Arbor, MI · Remote
$160K - $190K/yr
We are seeking a Senior Software Engineer, DevOps to help design, build, and operate Utilidata ... remote work. Our Commitments: Utilidata values the diversity of our team. We provide equal ...
Quick apply
Senior Software Engineer, DevOps
Ann Arbor, MI · Remote
$160K - $190K/yr
We are seeking a Senior Software Engineer, DevOps to help design, build, and operate Utilidata ... remote work. Our Commitments: Utilidata values the diversity of our team. We provide equal ...
Vice President, Public Sector GTM & Operations Location ... Remote, United States Employment Type : Full-Time Benefits Offered : Vision, Medical, Life, Dental ...
Vice President, Public Sector GTM & Operations Location ... Remote, United States Employment Type : Full-Time Benefits Offered : Vision, Medical, Life, Dental ...
Vice President, Public Sector GTM & Operations Location ... Remote, United States Employment Type : Full-Time Benefits Offered : Vision, Medical, Life, Dental ...
Vice President, Public Sector GTM & Operations Location ... Remote, United States Employment Type : Full-Time Benefits Offered : Vision, Medical, Life, Dental ...
Senior Software Engineer, DevOps
Ann Arbor, MI · On-site +1
$160K - $190K/yr
We are seeking a Senior Software Engineer, DevOps to help design, build, and operate Utilidata ... remote work. Our Commitments: Utilidata values the diversity of our team. We provide equal ...
Senior Software Engineer, DevOps
Ann Arbor, MI · On-site +1
$160K - $190K/yr
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Remote Customer Service Agent
Taylor, MI · Remote
$14.50 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...
Remote Customer Service Agent
Taylor, MI · Remote
$14.50 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...
Remote Customer Service Agent
Canton, MI · Remote
$14.25 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...
Remote Customer Service Agent
Canton, MI · Remote
$14.25 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...
Remote Customer Service Agent
Sterling Heights, MI · Remote
$14.50 - $19.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...
Remote Customer Service Agent
Sterling Heights, MI · Remote
$14.50 - $19.25/hr
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Remote Customer Service Agent
West Bloomfield, MI · Remote
$14.50 - $19.25/hr
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Remote Customer Service Agent
West Bloomfield, MI · Remote
$14.50 - $19.25/hr
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Troy, MI · Remote
$14.75 - $19.75/hr
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Remote Customer Service Agent
Troy, MI · Remote
$14.75 - $19.75/hr
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Remote Customer Service Agent
Southfield, MI · Remote
$14.25 - $19/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...
Remote Customer Service Agent
Southfield, MI · Remote
$14.25 - $19/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...
Remote Customer Service Agent
Dearborn, MI · Remote
$14.25 - $19/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...
Remote Customer Service Agent
Dearborn, MI · Remote
$14.25 - $19/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...
Remote Customer Service Agent
Waterford, MI · Remote
$15.75 - $21/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...
Remote Customer Service Agent
Waterford, MI · Remote
$15.75 - $21/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...
Remote Customer Service Agent
Macomb, MI · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...
Remote Customer Service Agent
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$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...
Remote Customer Service Agent
Ann Arbor, MI · Remote
$15.25 - $20.25/hr
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Remote Customer Service Agent
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$15.25 - $20.25/hr
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Remote Operations information
See Redford, MI salary details
$9.09 - $12.40
2% of jobs
$14.29 is the 25th percentile. Wages below this are outliers.
$12.40 - $15.70
40% of jobs
The median wage is $17.08 / hr.
$15.70 - $19.01
19% of jobs
$21.93 is the 75th percentile. Wages above this are outliers.
$19.01 - $22.32
16% of jobs
$22.32 - $25.62
4% of jobs
$25.62 - $28.93
4% of jobs
$28.93 - $32.23
1% of jobs
$32.23 - $35.54
2% of jobs
$35.54 - $38.85
3% of jobs
$38.85 - $42.15
4% of jobs
$42.15 - $45.46
4% of jobs
$9
$22
$45
How much do remote operations jobs pay per hour?
What are the key skills and qualifications needed to thrive in remote operations, and why are they important?
What is the difference between Remote Operations vs Remote Customer Support?
| Aspect | Remote Operations | Remote Customer Support |
|---|---|---|
| Primary Role | Oversees business processes, logistics, and operational workflows remotely | Assists customers with product or service inquiries remotely |
| Required Skills | Process management, communication, problem-solving | Communication, empathy, product knowledge |
| Work Environment | Typically involves coordination with teams, data analysis, and planning | Customer interaction via chat, email, or phone |
| Common Certifications | Business administration, project management | Customer service certifications, communication skills |
Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.
Who is the best company to work for remotely?
How does a remote operations professional typically collaborate with on-site teams to ensure smooth workflows?
What are remote operations?

Director, Program Operations Leader - Ophthalmology/Renal
Warren, MI • On-site, Remote
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 27 days ago
Regeneron rating
8.7
Based on 42 frontline employees who took The Breakroom Quiz
14th of 86 rated pharmaceutical
Job description
For US Locations, this position is on-site 4 days per week and 1 day from home. A fully remote role is not possible for this position.
The Program Operations Leader (POL) is responsible for leadership of and setting and implementation of the operational strategy for delivery of one or more complex programs in Clinical Trial Management (CTM). This individual is responsible for clinical operations activities and decisions including quality, timelines and budgets related to the conduct of clinical research studies in accordance with applicable regulations, ICH/GCP regulations and company Standard Operating Procedures (SOPs) within assigned program(s). The POL is a member of the Clinical Trial Management extended leadership team, and as such interacts with senior level management, external vendors, collaboration partners and clinical study personnel for clinical research project and department initiatives. The POL is responsible for line management of clinical trial management staff (including AD POL), and has responsibility for staff recruitment, development, coaching, mentoring and performance management. Plays a key role in driving the functional strategy of Clinical Trial Management in partnership with Functional leadership. The Director POL is expected to operate with autonomy and high-degree of independence.
In a typical day, you will:
- Be responsible for the overall success of the clinical study team(s) within a program(s)
- Maintain an overview of clinical program(s) status and issues and proactively communicates progress, risks, issues or changes that may impact quality, timelines and/or budget; provide clinical program level updates to stakeholders as requested
- Provide operational insight into feasibility, timeline and cost estimates during clinical program/study development
- Oversee clinical study timelines within a clinical program(s)
- Provide input and operational insight into Clinical Study Concepts (CSC)
- Be responsible for development and implementation of operational strategy, driving early study planning budget and timelines from Clinical Study Concept through Final Protocol
- Review plans and provision of clinical operations expertise during protocol design, feasibility, study start up and conduct phases of studies. Ensure consistency within the program and development of best practices within CTM
- Oversee clinical study budgets within a program: ensures review, presentation and approval of initial study budget and manages the budget through the lifecycle of the program by communicating changes to TA Operations Leader, as appropriate
- Ensure timely delivery of quality operational deliverables and accountable for ensuring consistency of process and approaches across clinical study teams within the clinical program(s).
- Drive decision making and integrates all operational considerations for studies within a clinical program(s) to ensure goals are attainable prior to implementation
- Act as point of contact for clinical program and study level escalation
- Review key metrics and Key Performance Indicators (KPIs) across studies and within clinical program(s) to track study progress
- Provide proactive creation and implementation of risk mitigation strategies
- Provide innovative and flexible operational solutions and options to the cross functional and development teams; assists in preparing scenarios for creative solutions to operational challenges
- Drives the strategy and oversight for vendor selection and management within a clinical program(s)
- Manages the Clinical Research Organization (CRO) and vendor(s) as it relates to clinical program level deliverables and relationship with key CRO (functional and project) and vendor counterparts
- May require up to 25% travel
To be considered, you must possess a Bachelor's degree and a minimum of 12 years of related in-house sponsor-side pharmaceutical experience, with 8 years in clinical operations.
Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.
Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits. Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits. For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other locations, additional information will be provided during the recruitment process. If you have any questions, please speak with your recruiter.
Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed onsite. Please speak with your recruiter and hiring manager for more information about onsite expectations for your role and location.
As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.
For jobs in Canada: this posting is for an existing position.
Salary Range (annually)
$205,000.00 - $341,600.00What Regeneron employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Regeneron
Sourced by ZipRecruiter
Industry
Biotechnology research and development
Company size
5,001 - 10,000 Employees
Headquarters location
Tarrytown, NY, US
Year founded
1988