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Remote Operations Jobs in Lansing, MI (NOW HIRING)

State of Michigan

Operations Unit Manager

Lansing, MI · On-site +1

$37.62 - $54.99/hr

Permanent Full Time Remote Employment: Flexible/Hybrid Job Number: 0801-26-21-189AM Department ... NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE) The supports the business operations of state agencies ...

State of Michigan

Operations Unit Manager

Lansing, MI · On-site +1

$37.62 - $54.99/hr

The Department of Technology, Management and Budget supports the business operations of state ... ITM 14 -- Position Description Position Location/Remote Office: The office location is Lansing, MI.

Liveops

Remote Customer Service Agent

Howell, MI · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

East Lansing, MI · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Liveops

Remote Customer Service Agent

Lansing, MI · Remote

$15.75 - $21/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Talkiatry

Remote Therapist - Michigan

Lansing, MI · Remote

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Full operational support including scheduling, billing, intake coordination, credentialing, and ...

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Remote Operations information

See Lansing, MI salary details

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How much do remote operations jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote operations in Lansing, MI is $24.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $28.03 per hour, depending on experience, location, and employer.

How does a remote operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are the key skills and qualifications needed to thrive in remote operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

What are remote operations?

Remote operations refer to managing and executing business functions or tasks from a location outside a traditional office, often using digital tools and communication platforms. In a job context, roles like remote operations specialists involve coordinating workflows, monitoring systems, and ensuring efficiency without being physically present at a central site.

Who is the best company to work for remotely?

There is no definitive best company for remote operations roles, as it depends on factors like company culture, industry, and job requirements. Many organizations across technology, customer service, and marketing sectors offer remote positions with competitive benefits and flexible schedules. Job seekers should research company reviews, remote work policies, and role-specific expectations to find the best fit for their skills and preferences.

What are the most commonly searched types of Operations jobs in Lansing, MI?

The most popular types of Operations jobs in Lansing, MI are:

What are popular job titles related to Remote Operations jobs in Lansing, MI?

For Remote Operations jobs in Lansing, MI, the most frequently searched job titles are:

What job categories do people searching Remote Operations jobs in Lansing, MI look for?

The top searched job categories for Remote Operations jobs in Lansing, MI are:

What cities near Lansing, MI are hiring for Remote Operations jobs?

Cities near Lansing, MI with the most Remote Operations job openings:

Remote Operations jobs near you
Infographic showing various Remote Operations job openings in Lansing, MI as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $50,956 per year, or $24.5 per hour.

Dealer Operations Specialist

Lansing, MI • On-site, Remote

MSX International
Motor Vehicle Manufacturing • 5 - 10K employees
Learn more about MSX Internationalexternal

Full-time

Re-posted 4 hours ago

MSX International rating

7.7

Company rating: 7.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Company Description
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
At MSX you'll be working with dealerships to grow fixed operations profitability and increase customer retention, through exceptional experience. As a Dealership Operations Specialist, you'll have the autonomy to run your territory, the support of a collaborative team, and the satisfaction of knowing your work makes a measurable impact for dealers and customers.
Make a Difference
As Dealership Operations Specialist at MSX, you will be on the frontlines helping dealerships enhance customer experience, increase efficiency, maximize parts inventory, achieve sales objectives and resolve warranty issues.
This role is perfect for someone who loves building relationships, teaching and sharing knowledge, enjoys problem solving, and takes pride in helping teams succeed.
What You'll Do
  • Build Relationships: Work with assigned dealers (approximately 30-40), dealer operators, dealer managers, regional offices and zone teams to achieve common goals.
  • Have a Consumer Mindset: Evaluate the dealership's service customer experience based on customer data and observations and assist in continuous improvements / problem resolution to build customer loyalty, including CSI performance, service lead close rates, etc.
  • Be a Marketeer: Work with dealership and digital district manager (if applicable) to analyze marketing and merchandising plan, including dealership's digital presence, against OEM brand direction, current market trends and dealership's customer needs to identify business opportunities.
  • Grow the Business: Achieve sales objectives for district by consulting with dealerships on how to grow their fixed operations and maximize the OEM Parts program
  • Leverage Data and Technology: Thoroughly prepare for each remote standardized dealer contact by identifying dealer priorities/needs, reviewing relevant reports, and preparing an agenda and presentation that addresses OEM and the dealer's sales, retention and revenue priorities

Qualifications
  • Confident and skilled communicator. Ability to establish rapport with others by initiating and leading conversations to make others feel comfortable. An active listener with exception verbal and written communication skills.
    • Experience in delivering data-driven presentations to all levels of dealership management
  • Previous customer service experience. Is creative in problem resolution and demonstrates the ability to think "out of the box", makes it a priority to solve the customer issues.
  • Analytical mindset. Understanding of metrics and reports and the story they tell.
  • Natural teaching approach-always looking for ways to make things better.
  • Friendly and positive attitude with customers and co-workers.
  • Ability to multi-task in a busy environment. Able to work independently and with other team members.
  • Technology savvy. Ability to leverage technology to have purposeful and productive remote meetings.
  • Proficiency at Microsoft Office (Word, Excel, PowerPoint, Outlook and Teams)
  • Passion to make a difference and succeed.

Additional Information
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

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