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Remote Operations Jobs in Puerto Rico (NOW HIRING)

Deloitte

Epic Denials Manager

San Juan, PR · Remote

Role is remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience supporting clinical or healthcare business operations * Experience preparing and delivering technical ...

N2IA Technologies

Software Developer

San Juan, PR · Remote

We deliver tailored strategies, robust software solutions, and streamlined operations to help ... Location: 100% Remote N2IA is committed to fostering a diverse and inclusive work environment. We ...

Deloitte

Epic Denials Management Operator

San Juan, PR · Remote

$17.75 - $23.50/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Experience supporting clinical or healthcare business operations * Experience managing multiple ...

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Remote Operations information

How does a remote operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are the key skills and qualifications needed to thrive in remote operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

What are remote operations?

Remote operations refer to managing and executing business functions or tasks from a location outside a traditional office, often using digital tools and communication platforms. In a job context, roles like remote operations specialists involve coordinating workflows, monitoring systems, and ensuring efficiency without being physically present at a central site.

Who is the best company to work for remotely?

There is no definitive best company for remote operations roles, as it depends on factors like company culture, industry, and job requirements. Many organizations across technology, customer service, and marketing sectors offer remote positions with competitive benefits and flexible schedules. Job seekers should research company reviews, remote work policies, and role-specific expectations to find the best fit for their skills and preferences.

What are the most commonly searched types of Operations jobs in Puerto Rico?

The most popular types of Operations jobs in Puerto Rico are:

What are popular job titles related to Remote Operations jobs in Puerto Rico?

For Remote Operations jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Remote Operations jobs in Puerto Rico look for?

The top searched job categories for Remote Operations jobs in Puerto Rico are:

Remote Operations jobs near you
Infographic showing various Remote Operations job openings in Puerto Rico as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Sr. Analyst, Infrastructure Quality Assurance (Puerto Rico)

Collins Aerospace

Santa Isabel, PR • Remote

Full-time

Medical, Life, Retirement

Re-posted 18 hours ago

Collins Aerospace rating

8.4

Company rating: 8.4 out of 10

Based on 251 frontline employees who took The Breakroom Quiz

32nd of 72 rated aerospace companies

Job description

Date Posted:

2026-08-06

Country:

United States of America

Location:

US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:

The Sr. Analyst, Infrastructure & Workplace Services create test cases, conduct tests, analyze data, and prepare reports that ensure products and services meet the established requirements. Collaborate with other teams to implement quality control measures, troubleshoot issues, and recommend solutions to enhance overall quality.

What You Will Do

  • Develop and execute detailed test cases to assess software functionality and performance
  • Identify and document defects, bugs, and other observations
  • Evaluate and create reports on test outcomes
  • Present test results to developers and other stakeholders
  • Work closely with developers and stakeholders to review documented testing results
  • Routinely review requirements to ensure tests cover all aspects of the software, feature, or service
  • Adhere to relevant quality assurance standards and regulations
  • Continuously improve the testing process as services, standards, and requirements evolve
  • Leverage testing software such as Jira or Confluence to record testing information and processes
  • Create test cases in Inflectra’s SpiraTest + Rapise codeless testing software to automate test case execution
  • Maintain test lab machines with relevant software and updates
  • This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have

  • A University Degree or equivalent experience and minimum 2 years of prior relevant experience.
  • Experience with software development process and lifecycle
  • Experience working with Microsoft Office Excel and Work
  • Experience with QA methodologies and practices
  • Familiarity with testing tools like Jira or Confluence

Qualifications We Prefer

  • Basic familiarity of Azure Information Protection
  • Familiarity with codeless automation tools
  • Familiarity with project management principles and tools
  • Capable of leading QA meetings
  • Strong Windows troubleshooting skills

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.

Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

What Collins Aerospace employees say

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About Collins Aerospace

Sourced by ZipRecruiter

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

2018

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