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Remote Operations Jobs in Massachusetts (NOW HIRING)

Newfire Global Partners

Product Operations Specialist

Boston, MA · Remote

$120K - $146K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Care Lumen | Remote (US Only) / Remote (Global) Employment Type: Full-time Employee Salary Range: $120,000 to $146000 About the Role Reporting to the Senior Director Product Operations & Solutions ...

Envelio

IT Operations & Security Manager

Boston, MA · On-site +1

$110K - $135K/yr

Hybrid - Boston, MA preferred, or Remote (Eastern Time Zone). ✈️ Travel: Travel to Boston Office required at least 1x per quarter \uD83D\uDC64 Reports to: Kara Witherill, Business Operations ...

Fish & Richardson

IP Operations Systems Specialist

Boston, MA · On-site +1

$37.36 - $46.70/hr

  • Medical

  • Dental

  • Retirement

  • PTO

This is a remote-first position, with a focus on candidates in MA, DE, NY, CA, DC, MN, TX, GA, and IL. Internal applicants: apply via UKG Pro by navigating to Myself > My Company> View opportunities.

Revvity

Sr. Tax Manager (REMOTE)

Waltham, MA · On-site +1

$134K - $167K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title Sr. Tax Manager (REMOTE) Location(s) Australia Remote, US Remote - CT, US Remote - DC, US ... Collaborate with finance, legal, and operations teams to implement and monitor tax strategies.

Revvity

Sr. Tax Manager (REMOTE)

Waltham, MA · Remote

$134K - $167K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title Sr. Tax Manager (REMOTE) Location(s) Australia Remote, US Remote - CT, US Remote - DC, US ... Collaborate with finance, legal, and operations teams to implement and monitor tax strategies.

Talon.One

People Operations Partner

Boston, MA · On-site +1

$80K - $100K/yr

This is a remote role, but you must be located within commutable distance of Talon.One's hub in Boston, MA. ABOUT THE TEAM: Our People Operations team is globally focused and currently based in two ...

New

Ametros

Director, Sales Operations

Wilmington, MA · Remote

$100K - $113K/yr

Provide strategic and operational leadership for assigned regions, driving achievement of ... In addition, this position is eligible for incentive compensation. #LI-BY1 #LI-REMOTE Webster ...

Clinton Savings Bank

Loan Operations Manager

Clinton, MA · On-site +1

$66K - $90K/yr

Loan Operations Manager Pay Range $66,971 - $90,413 annually Hybrid with 2 days remote. Standard business hours; additional hours may be required during audits, examinations, or system conversions.

Fisher Agencies

Remote Leadership Trainee

Boston, MA · On-site +1

  • Life

As a Remote Leadership Trainee, you will engage with team members, assist in daily operations, and learn key strategies to lead and motivate teams effectively. This role is ideal for those looking to ...

Fisher Agencies

Remote Leadership Trainee

Boston, MA · Remote

  • Life

As a Remote Leadership Trainee, you will engage with team members, assist in daily operations, and learn key strategies to lead and motivate teams effectively. This role is ideal for those looking to ...

Jade Biosciences

$215K - $240K/yr

Role Overview The Director, Clinical Operations will oversee the strategic and operational ... Location This is a remote role; periodic travel to team and company events is required. The ...

Jj

Labeling Operations Specialist

Danvers, MA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote work may be eligible. While specific cities are listed in the Locations section for ... Johnson & Johnson is seeking a Labeling Operations Specialist to join our team. In this role, you ...

Jj

Labeling Operations Specialist

Danvers, MA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote work may be eligible. While specific cities are listed in the Locations section for ... Johnson & Johnson is seeking a Labeling Operations Specialist to join our team. In this role, you ...

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All JobsOperations JobsRemote Operations JobsRemote Operations Jobs in Massachusetts

Remote Operations information

What are the key skills and qualifications needed to thrive in remote operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

Who is the best company to work for remotely?

There is no definitive best company for remote operations roles, as it depends on factors like company culture, industry, and job requirements. Many organizations across technology, customer service, and marketing sectors offer remote positions with competitive benefits and flexible schedules. Job seekers should research company reviews, remote work policies, and role-specific expectations to find the best fit.

How does a remote operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are remote operations?

Remote operations refer to managing and executing business functions or processes from a location outside of a traditional office, often utilizing digital tools and communication platforms. In roles like remote operations management, employees coordinate tasks, oversee workflows, and ensure efficiency without being physically present at a central site.

What are the most commonly searched types of Operations jobs in Massachusetts?

The most popular types of Operations jobs in Massachusetts are:

What are popular job titles related to Remote Operations jobs in Massachusetts?

For Remote Operations jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Operations jobs in Massachusetts look for?

The top searched job categories for Remote Operations jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Operations jobs?

Cities in Massachusetts with the most Remote Operations job openings:

Remote Operations jobs near you
Infographic showing various Remote Operations job openings in Massachusetts as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 8% In-person, and 92% Remote job distribution.

Product Operations Specialist

Newfire Global Partners

Boston, MA • Remote

$120K - $146K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Care Lumen | Remote (US Only) / Remote (Global)
Employment Type: Full-time Employee 
Salary Range: $120,000 to $146000

About the Role

Reporting to the Senior Director Product Operations & Solutions and partnering closely with Product Managers, Engineering, customers, and cross-functional stakeholders, the Product Operations Specialist will help drive operational excellence across the product organization. This role is responsible for maintaining product processes and tooling, coordinating planning activities, tracking delivery progress, change management, and generating insights that enable effective decision-making.

As a key member of the Product Operations team, you will work directly with product management, engineering, customer success, training and customers to understand, prioritize, and operationalize enhancement requests and product needs. You will help ensure customer requests are effectively translated into product requirements and incorporated into roadmap intake, planning, and delivery execution.

Product Operations serves as the connective tissue across the Product Development Lifecycle (PDLC), overseeing and optimizing processes from intake through requirements definition, development, release, and post-launch measurement. In this role, you will help drive consistency, visibility, and accountability across every phase of the PDLC to ensure teams deliver high-quality solutions that create meaningful customer value.
Product Operations & Process Execution
  • Support and maintain team allocations and product organization structures.
  • Coordinate and track product delivery timelines, dependencies, and key milestones across all phases of the Product Development Lifecycle (PDLC).
  • Partner with customers and internal stakeholders to gather, document, and operationalize enhancement requests and evolving product needs.
  • Reinforce product development best practices, including definitions of done, squad ceremonies, retrospectives, and team workflows.
  • Plan and coordinate the rollout of new product processes, tools, and workflow changes across Product, Engineering, and cross-functional teams
  • Plan and coordinate the rollout of new product processes, tools, and workflow changes across Product, Engineering, and cross-functional teams
  • Identify opportunities to streamline operational processes and improve team effectiveness.
  • Partner with Product, Engineering, and Sales teams to ensure alignment across initiatives.
  • Help oversee and optimize PDLC processes from intake and discovery through release and post-launch evaluation.
Product Management Process & Tooling
  • Manage and maintain the inbound request intake process in partnership with customers and Product teams.
  • Support the requirements maturation process across customer requests, discovery efforts, strategic initiatives, epics, and user stories.
  • Ensure customer enhancement requests are properly documented, prioritized, and tracked through the product development process.
Change Management
  • Plan and coordinate the rollout of new product processes, tools, and workflow changes across Product, Engineering, and cross-functional teams
  • Gather feedback post-rollout to gauge adoption and identify where additional support or iteration is needed
  • Act as a point of contact for questions , helping troubleshoot and reduce friction as teams adapt
  • 3-5 years of operational experience working with software products or services, with meaningful time spent directly in Product Operations, Program Management, Business/Data Analysis, or Product Management support roles.
  • Fluency with product management tools, specifically JIRA (or similar issue/project tracking software).
  • Agile/Scrum expertise, with direct experience working within agile software development environments and squad ceremonies.
  • Strong analytical skills, with comfort utilizing BI/visualization tools and spreadsheets to extract insights and enable decision-making.
  • Excellent communication abilities, including strong written/verbal skills and experience presenting findings or recommendations to senior stakeholders.
  • Proven track record of driving projects independently, leading without formal authority, and working comfortably in a fast-paced, remote, collaborative environment.
  • Experience supporting or leading change management efforts (tool rollouts, process changes, org transitions) a plus
  • Self-starter who's comfortable in a fast-paced, remote, collaborative environment
What's Preferred
  • Experience with modern operations, project management, and SDLC tools (e.g., Jira, Confluence, Asana, Monday.com, or Salesforce).
  • Certifications in Process or Project Management, such as Lean Six Sigma, CAPM, or Certified ScrumMaster (CSM).
  • Prior experience in a remote-first, high-growth SaaS environment.
    Experience with Notion or modern collaborative documentation platforms.
  • Change management experience, including supporting or leading tool rollouts, process implementations, and workflow changes
The expected total cash compensation for this role is market-driven, with an expected starting salary of $120,000 to $146,000. Salary is ultimately determined based on a candidate's skills, expertise, and experience. 
Care Lumen offers a robust and comprehensive benefits package including:
  • Remote-first environment with company provided computer
  • Thirteen paid holidays per year (average) 
  • Medical, dental and vision coverage with multiple levels of coverage
  • HSA, FSA and Dependent Care accounts 
  • Short-term and Long-term disability
  • Life and accidental death insurance
  • Discounted voluntary benefits, such as additional life insurance
  • Employee Assistance Program
  • Paid Parental Leave
  • Flexible vacation time 
  • 401(k) with employer matching and immediate vesting
Offers are contingent upon successful completion of a background screening. Background screenings will be conducted in compliance with applicable laws and will not be initiated without your consent.
Care Lumen is an equal opportunity employer committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other legally protected status.
We are committed to providing reasonable accommodations to qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at apply@carelumen.com.
About Care Lumen
Care Lumen is transforming healthcare by connecting people, care, and data-so that every decision leads to better outcomes. We empower care teams with a unified platform that delivers intelligent, real-time insights, streamlined workflows, and stronger collaboration across clinical, operational, and administrative domains.
Our vision is bold: to reimagine how care is delivered by unifying clinical operations and unlocking insights that improve lives. We believe in the power of great people and purposeful technology-and with all of us aligned around a common goal, our potential grows even stronger. We're building for impact today and evolving through innovation tomorrow.
We're a remote-first company that values flexibility, autonomy, and results over hours logged. We're guided by values that push us to excel, stay curious, and take smart risks. The best solutions come from teams that listen, learn, and build together. And we're focused on outcomes that matter-not just for our clients, but for the people they serve.
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