ZipRecruiter

Log In

2

Remote Operations Supervisor Jobs in Ohio (NOW HIRING)

Splash Financial

Director of HELOC Operations

Cleveland, OH · Remote

$160K - $210K/yr

This is a remote role based out of the Cleveland area, and the ideal candidate is a process-driven ... Own end-to-end HELOC operational processes including loan origination, processing, underwriting ...

Autodesk

Senior Event Operations Manager

Delaware, OH · On-site +1

Remote (USA or Canada) Reports to: Director, Event Operations, Brand Events & Experiences Responsibilities * Own the end-to-end operational delivery of OTC, from early planning through on-site ...

New

Mission Lane

Operations Senior Manager, AI

Columbus, OH · On-site +1

$136K - $162K/yr

That's the work of the Operations Senior Manager, AI. The impact you'll make: You'll have the scope ... remote-first work environment. About Mission Lane: Founded in December 2018, Mission Lane is a ...

FirstEnergy

Supervisor Data Engineering

Akron, OH · Remote

FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in ... Position is currently remote but may work at or visit a facility based on business need. This ...

Navita Health

Senior Manager- LICDC Counselor

Dublin, OH · On-site +1

$70K - $75K/yr

Senior Manager- LICDC Counselor Navita Health | Ohio (Remote/Hybrid prn) | Full-Time | Must reside ... Submit monthly quality summary reports to the CCO IOP Operations - Group & Individual Services ...

previous pagenext page

Showing results 21-40

All JobsOperations Supervisor JobsRemote Operations Supervisor JobsRemote Operations Supervisor Jobs in Ohio

Remote Operations Supervisor information

What is a remote operations supervisor?

A Remote Operations Supervisor is responsible for managing teams and overseeing operational processes from a remote location, ensuring that company goals and standards are met. They coordinate workflows, monitor performance metrics, and provide support and guidance to remote employees. Their role often includes implementing company policies, troubleshooting issues, and facilitating communication between teams and upper management. Remote Operations Supervisors use digital tools to maintain productivity and collaboration within distributed teams.

How does a remote operations supervisor typically coordinate and communicate with distributed teams to ensure smooth workflow?

A Remote Operations Supervisor usually relies on a combination of digital tools, such as project management software, video conferencing, and instant messaging platforms, to coordinate tasks and maintain clear communication with team members working from different locations. They often schedule regular virtual meetings to set expectations, monitor progress, and address any issues that arise. Establishing clear protocols and maintaining open lines of communication are crucial for overcoming challenges like time zone differences and ensuring team cohesion. Proactive leadership and adaptability are key to fostering a productive and collaborative remote work environment.

What are the key skills and qualifications needed to thrive as a remote operations supervisor, and why are they important?

To thrive as a Remote Operations Supervisor, you need strong organizational, leadership, and problem-solving skills, typically supported by experience in operations management and a relevant degree. Familiarity with remote collaboration platforms (such as Slack, Zoom, or Microsoft Teams), workflow management systems, and sometimes certifications like PMP is highly beneficial. Excellent communication, adaptability, and the ability to motivate distributed teams are standout soft skills in this role. These competencies are crucial for ensuring seamless operations, effective team coordination, and achieving organizational goals in a virtual environment.

What is the difference between Remote Operations Supervisor vs Remote Operations Coordinator?

AspectRemote Operations SupervisorRemote Operations Coordinator
Required CredentialsTypically requires management experience, industry-specific certifications, and leadership skillsUsually requires administrative or coordination experience, often with basic industry knowledge
Work EnvironmentOversees remote teams, manages workflows, and ensures operational efficiencySupports daily operations, schedules, and communication between teams
Employer & Industry UsageCommon in logistics, customer service, and IT sectorsFrequent in customer support, tech, and service industries

The Remote Operations Supervisor focuses on managing remote teams and ensuring operational efficiency, often requiring leadership experience. In contrast, the Remote Operations Coordinator handles daily support tasks and coordination activities, typically with less managerial responsibility. Both roles are vital in remote work environments but differ mainly in scope and level of responsibility.

What are the most commonly searched types of Operations Supervisor jobs in Ohio?

The most popular types of Operations Supervisor jobs in Ohio are:

What are popular job titles related to Remote Operations Supervisor jobs in Ohio?

For Remote Operations Supervisor jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Operations Supervisor jobs in Ohio look for?

The top searched job categories for Remote Operations Supervisor jobs in Ohio are:

Remote Operations Supervisor jobs near you

Director of HELOC Operations

Splash Financial

Cleveland, OH • Remote

$160K - $210K/yr

Full-time

Re-posted 12 days ago

Job description

ABOUT THE ROLE:

Splash Financial is seeking a driven, detail-oriented operations leader to build and scale the day-to-day operational infrastructure of its HELOC business. Reporting to the SVP of Operations, the Director of HELOC Operations will bridge strategy and execution-translating business objectives into high-performing workflows, compliance frameworks, and seamless lending partner and borrower experiences. This leader will own the full operational lifecycle of the HELOC product, from origination and processing through closing and post-close handoffs, while continuously improving efficiency and quality at scale.
This is a remote role based out of the Cleveland area, and the ideal candidate is a process-driven operator with deep HELOC expertise, a bias for action, and the ability to build from the ground up in a fast-moving, entrepreneurial environment.
If you have hands-on experience managing HELOC operations at scale-from underwriting and processing to vendor management and regulatory compliance-this role is for you!

WHAT YOU'LL DO AT SPLASH:

  • Own end-to-end HELOC operational processes including loan origination, processing, underwriting support, closing, and post-close servicing handoffs. Ensure every step runs with consistency, speed, and quality
  • Build and continuously improve scalable workflows, SOPs, and quality control frameworks that can support rapid volume growth without sacrificing the borrower or partner experience
  • Partner closely with Product and Technology teams to identify operational bottlenecks and drive process automation, tooling improvements, and efficiency gains 
  • Manage, develop, and grow a high-performing operations team; recruit, coach, and retain A-players capable of scaling with the business and owning their domains
  • Oversee lending partner onboarding and operational integration, ensuring seamless connectivity, clear communication, and a consistently high-quality partner experience 
  • Monitor key operational metrics-cycle times, pull-through rates, error rates, and satisfaction scores-and drive continuous improvement initiatives to consistently hit business targets 
  • Ensure operational compliance with applicable federal and state regulations (TILA, RESPA, HMDA, state licensing), working cross-functionally with Legal and Compliance to embed regulatory rigor into every process 
  • Serve as the primary escalation point for complex operational issues and partner inquiries, resolving problems quickly, systematically, and with a root-cause mindset 

WHAT YOU'LL BRING TO SPLASH:

  • Must reside within 75 miles of our Cleveland office for occasional in-office collaboration and to support state licensing/compliance requirements
  • 7+ years of experience in HELOC or mortgage operations (TPO experience a plus), with at least 3 years in a leadership role managing teams and building or improving operational processes at scale
  • State-specific mortgage loan originator (MLO) licenses, (California DRE Real Estate Salesperson License MLO License Endorsement Preferred)
  • Deep knowledge of HELOC origination workflows, regulatory requirements (TILA, RESPA, HMDA, state licensing), and industry best practices across the full loan lifecycle
  • Proven track record of building and scaling operational teams and processes in a high-growth, technology-forward lending environment; experience standing up new operations from scratch is a plus 
  • Strong analytical skills with ability to use data to diagnose bottlenecks, forecast capacity needs, and drive measurable, sustained operational improvement  
  • Excellent cross-functional communication skills; able to translate operational complexity into clear priorities for product, technology, and business stakeholders 
  • Experience managing vendor and lending partner relationships with a focus on performance, compliance, and long-term partnership health
  • Hands-on, action-oriented leadership style with a relentless focus on quality, efficiency, and delivering an exceptional experience for borrowers and partners alike 

COMPENSATION:

The base salary range for this role is $160,000 to $210,000 annually, based on market data and internal compensation practices. This role may also be eligible for a bonus component tied to individual and company performance. Final compensation will be determined by factors such as location, experience, and skill level.

Apply