Remote Operations Manager Jobs in Naples, FL (NOW HIRING)

About Discovery Management Group

Discovery Management Group leads one of the nation's most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.

As part of one of the largest senior living families in the U.S., our communities have earned Great Place to Work certifications from 2022-2026. At Discovery Management Group, purpose guides our work, culture fuels our success, and growth defines our future. We continually aspire and invest in learning and development opportunities that support our team members' professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

Discover Your Purpose with Us at Discovery Management Group Southeast!

As Regional Vice President of Operations, you'll serve as a strategic operational leader supporting a portfolio of senior living communities throughout Florida. This highly visible leadership role is responsible for driving operational excellence, occupancy growth, financial performance, resident satisfaction, and leadership development across the region.

The ideal candidate is a collaborative and results-driven leader with strong multi-site senior living experience and a passion for developing high-performing teams, strengthening culture, and supporting community success.

This fully remote position requires extensive travel throughout Florida, supporting communities located on both the East and West Coasts. Candidates located in Central or South Florida are strongly preferred.

Your Role

As the Regional Vice President of Operations, you will provide operational leadership, strategic direction, and support to Executive Directors and regional teams across a portfolio of senior living communities. This role partners closely with Operations, Sales, Clinical, and corporate support teams to drive occupancy, resident experience, operational consistency, and financial performance throughout the region.

Position Highlights

• Status: Full-Time | Exempt
• Schedule: Monday - Friday | Business Hours | Frequent Regional Travel Required
• Location: Fully Remote - Florida Based
• Territory: Florida Region (East and West Coast Communities)
• Compensation: Starting at $175,000 annually plus bonus opportunity
• Travel: 50%-75% Regional Travel Required

What You'll Do

• Provide strategic operational leadership and oversight for a portfolio of senior living communities throughout Florida.
• Partner closely with Executive Directors and regional leadership teams to drive occupancy, resident satisfaction, operational performance, and financial results.
• Lead, coach, mentor, and develop Executive Directors while fostering a culture of accountability, collaboration, and operational excellence.
• Support leadership development, succession planning, and talent retention initiatives throughout the region.
• Develop and execute operational strategies focused on NOI performance, occupancy growth, resident retention, and overall community success.
• Analyze financial statements, operational metrics, labor performance, and community trends to identify opportunities and implement action plans.
• Maintain strong working knowledge of market conditions, competitive landscapes, and regional operational trends impacting community performance.
• Serve as a key liaison and relationship manager with capital partners and ownership groups.
• Ensure consistent execution of company standards, policies, operational initiatives, and regulatory compliance requirements across the portfolio.
• Promote a resident-focused culture centered around hospitality, service excellence, and meaningful experiences.
• Maintain a highly visible presence within communities through frequent onsite support and regional travel.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, Hospitality, or a related field preferred.
• 5+ years of progressive senior living leadership experience with operational oversight responsibilities.
• Proven experience supporting operational, occupancy, and financial performance within senior living communities.
• Strong financial acumen with experience managing budgets, labor performance, NOI, and operational metrics.
• Demonstrated ability to lead, coach, and develop high-performing leadership teams.
• Experience collaborating with Operations, Sales, Clinical, and support service teams.
• Familiarity with Florida senior living regulations strongly preferred.
• Excellent communication, organizational, relationship-building, and problem-solving skills.
• Ability to manage multiple priorities within a fast-paced and evolving environment.
• Ability to travel extensively throughout Florida.

Why Join Us

Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026!

A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It's just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Find out what makes working at Discovery unique in the world of senior living.  Discover Your Purpose!

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we're unified by certain, core values, which we call our "Pillars of Excellence." They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.

Benefits You'll Enjoy

For eligible employees, we offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness-related benefits, and additional support through our Employee Assistance Program (EAP). 

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.

Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members.

Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit: https://info.flclearinghouse.com.