Remote Operations Analyst Jobs in Miami, FL (NOW HIRING)

QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.

We are a virtual first company and your primary work experience will be virtual / working from your home.  Occasional travel to a physical office may be required to enhance working relationships, collaboration, design, strategy and alignment.    

QAD is seeking a highly analytical and operationally sharp Principal Analyst, Pricing Governance and Operations, which sits within the Finance organization. This is a senior individual contributor role responsible for the end-to-end pricing governance process at QAD — from economics analysis and committee facilitation through to system execution in the price list and CPQ platform. The ideal candidate brings a sharp commercial instinct, rigorous financial discipline, and technical fluency to translate approved pricing into accurate, scalable system configuration.

This role sits at the intersection of Finance, Deals Desk, Sales, RevOps, and Product, serving as the authoritative voice on pricing integrity across QAD’s three business units: ERP, Redzone, and Supply Chain.

This position is Full Time, Exempt, Remote, and must be based in the Eastern Timezone of the United States. No work sponsorship available.

Key Responsibilities

Pricing Approval Process and Pricing Committee Chair

• Own and run the pricing approval process for all changes to existing pricing and new pricing requests.  Lead the pricing committee, including agenda management, meeting facilitation, tracking of open items, decisions and future actions.
• Serve as the process authority ensuring all pricing requests move through a consistent, documented approval workflow.
• Maintain the pricing approval log and decision history as an auditable record.

Pricing Economics & Margin Analysis

• Evaluate the financial merit of pricing proposals, including margin analysis, discount depth, deal structure, and revenue impact.
• Develop and maintain standardized economic models to assess pricing requests consistently across deal types (new logo, renewal, expansion, co-term, multi-year).
• Provide a formal approval or rejection recommendation to the pricing committee with supporting financial rationale.
• Partner with FP&A and Revenue Recognition on pricing structures with complex recognition implications.  

CPQ Configuration & Price List Management

• Upon pricing approval, execute all necessary system updates in the master price list and CPQ platform with accuracy and timeliness.
• Own CPQ configuration for pricing rules, discount guardrails, product bundling logic, and approval routing.
• Proactively identify and resolve configuration gaps or inconsistencies that create friction in the quote-to-order process.
• Maintain version control and change documentation for all price list and CPQ updates.

Sales Enablement & Cross-Functional Support

• Maintain and update pricing documentation, rate cards, and policy guides for use by the Sales organization.
• Serve as the primary point of contact for Sales and RevOps on pricing questions, deal exceptions, and CPQ escalations.
• Translate complex pricing decisions into clear sales-facing guidance.
• Partner with Sales Enablement and Product Management to ensure pricing materials reflect current approved structures and are readily accessible.

Process Improvement & Governance

• Continuously improve pricing process efficiency, reducing cycle time from submission to approval to system execution.
• Identify opportunities to automate or systematize repeatable pricing workflows.
• Maintain pricing policy documentation and ensure adherence across all business units.
• For all first-time quotes at the point of new product or packaging availability, ensure they are customer-friendly, reviewed with Legal to ensure adherence to standard principles, and designed for ease of acceptance by the customer, with the goal of limiting custom wording.
• Work closely with cross-functional teams to ensure the pricing, quoting, and sales processes are seamless and easy to report on to leadership.

Required

• 6+ years of experience in pricing operations, deal desk, revenue operations, FP&A, or a closely related finance or commercial operations function.
• Demonstrated experience with CPQ platforms (e.g., Salesforce CPQ / Revenue Cloud, DealHub, Zuora, or similar) including configuration, administration, or workflow management.
• Strong financial acumen with the ability to build and interpret margin models, discount economics, and deal-level P&L impact.
• Experience facilitating cross-functional governance processes (pricing committees, approval workflows, escalation paths).
• Exceptional organizational skills with a track record of managing multiple concurrent processes with precision.
• Strong written and verbal communication skills; comfortable presenting analysis and recommendations to senior Finance and Sales leadership.
• Proficiency in Excel/Google Sheets for financial modeling; experience querying data in SQL or BI tools is a plus.

Preferred

• Experience in a B2B SaaS or enterprise software company.
• Familiarity with subscription and ARR-based revenue models, including multi-year deals, co-terms, and renewal economics.
• Exposure to revenue recognition concepts (ASC 606) as they relate to pricing and deal structuring.
• Experience working within a private equity-backed company or in a high-accountability, metrics-driven environment.
• Familiarity with manufacturing ERP or supply chain software markets is a plus.

• Compensation Package:

• $130,000-140,000 USD Annual (12 Months) 
• Placement within our pay range will vary based on knowledge, skills, experience, and market location variations as well as internal peer equity.
• This position is also eligible for an annual company performance bonus.
• U.S. benefits package includes medical, dental and vision coverage, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, paid-time off, parental leave, and well-being programs.

About QAD:

QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

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