ZipRecruiter

Log In

2

Remote Operations Analyst Jobs in Cincinnati, OH

Papco

Energy Procurement Analyst

Norwood, OH · Remote

Energy Procurement Analyst Location: Remote (U.S.) About World Fuel At World Fuel, we help ... sales operations, analytics, or a related business function. * Strong analytical and problem ...

Papco

Energy Procurement Analyst

Milford, OH · Remote

Energy Procurement Analyst Location: Remote (U.S.) About World Fuel At World Fuel, we help ... sales operations, analytics, or a related business function. * Strong analytical and problem ...

System One

Business Analyst

Fairfield, OH · Remote

$55/hr

Remote - offsite Hours: 40.0 Security Clearance: Overview W2 ONLY CONTRACT NO C2C, NO sponsorship ... Capture, analyze, and document comprehensive business and user requirements. * Facilitate meetings ...

System One

Business Analyst

Fairfield, OH · Remote

$55/hr

Remote - offsite Hours: 40.0 Security Clearance: Overview W2 ONLY CONTRACT NO C2C, NO sponsorship ... Capture, analyze, and document comprehensive business and user requirements. * Facilitate meetings ...

System One

Business Analyst

Fairfield, OH · Remote

$55/hr

Remote - offsite Hours: 40.0 Security Clearance: Overview W2 ONLY CONTRACT NO C2C, NO sponsorship ... Capture, analyze, and document comprehensive business and user requirements. * Facilitate meetings ...

Paychex

Revenue Operations Support Analyst

Cincinnati, OH · On-site +1

$24 - $38/hr

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a singleconnected HCM platform. As Paychex and Paycor come together ...

Lantern

Strategy Analyst

Covington, KY · Remote

The role will support daily operations, drive operational improvements, identify growth ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

next page

Showing results 1-20

All JobsOperations Analyst JobsRemote Operations Analyst JobsRemote Operations Analyst Jobs in Cincinnati, OH

Remote Operations Analyst information

See Cincinnati, OH salary details

$14

$32

$54

How much do remote operations analyst jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote operations analyst in Cincinnati, OH is $32.39, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $38.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote operations analyst?

To thrive as a Remote Operations Analyst, you need strong analytical abilities, data interpretation skills, and experience with process optimization, typically supported by a degree in business, operations, or a related field. Familiarity with tools like Excel, data visualization platforms (such as Tableau or Power BI), and workflow management systems is commonly required, and certifications in Lean Six Sigma or project management can be advantageous. Excellent communication, time management, and problem-solving skills are essential for collaborating with cross-functional teams and working independently. These competencies are crucial for accurately monitoring operational performance and driving improvements from a remote setting.

What are the typical daily responsibilities of a remote operations analyst?

As a Remote Operations Analyst, your typical day involves gathering and analyzing operational data, identifying trends or inefficiencies, and generating actionable insights to enhance workflows. You'll often work with digital dashboards and reporting tools to monitor key performance indicators and create reports for management. Collaboration is frequent with other departments, such as IT, customer service, or logistics, to implement process improvements or investigate challenges. While your work is largely independent, strong virtual teamwork and communication skills are vital to keep projects on track and ensure seamless remote collaboration.

What is a remote operations analyst?

A Remote Operations Analyst monitors and manages operational processes, systems, or data for a company from a remote location. They analyze performance metrics, troubleshoot issues, and optimize workflows to ensure efficiency. This role often involves using digital tools, data analytics, and communication platforms to collaborate with teams and provide actionable insights. Industries such as finance, technology, and logistics frequently employ Remote Operations Analysts to maintain seamless operations across distributed teams. Strong analytical, problem-solving, and communication skills are essential for success in this role.

What are the most commonly searched types of Operations Analyst jobs in Cincinnati, OH? The most popular types of Operations Analyst jobs in Cincinnati, OH are:
What are popular job titles related to Remote Operations Analyst jobs in Cincinnati, OH? For Remote Operations Analyst jobs in Cincinnati, OH, the most frequently searched job titles are:
What job categories do people searching Remote Operations Analyst jobs in Cincinnati, OH look for? The top searched job categories for Remote Operations Analyst jobs in Cincinnati, OH are:
What cities near Cincinnati, OH are hiring for Remote Operations Analyst jobs? Cities near Cincinnati, OH with the most Remote Operations Analyst job openings:
Remote Operations Analyst jobs near you
Infographic showing various Remote Operations Analyst job openings in Cincinnati, OH as of July 2026, with employment types broken down into 80% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $67,365 per year, or $32.4 per hour.

Lead Customer Operations Analyst

CDK Global, Inc.

Cincinnati, OH • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

CDK Global rating

7.4

Company rating: 7.4 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

167th of 242 rated software companies

Job description

Remote Position - USA
About US
CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. Visit www.cdkglobal.com
At CDK Global, we are focused on connections that allow us to deliver world-class software, support, and data insights. Our values define who we are and how we show up for each other, our customers, and our communities. Our values: Stay Curious, Own It, Be Open, Create Possibilities
Job Summary
The Customer Operations Lead, is responsible for all aspect of execution of critical functional processes that are enabled via systems and key operational metrics across departments involved in the project. This role acts as a forward-thinking technologist responsible for structuring, communicating, and optimizing systems and processes, with a heavy focus on the Customer Success Platform and digital engagement tools.
While this position will not carry any direct reports, the role will be required to direct people and activities in multiple areas of the business. The role will interface with multiple internal and external groups to ensure all stakeholders are kept apprised of project status and that dependencies are documented, coordinated, and aligned for success.
Responsibilities
  • Act as the primary administrator and strategist for the Customer Success Platform (Totango, Gainsight, or comparable) to drive automation and health scoring in system ownership.
  • Lead the standardization and administration of In-App engagement tools to support automated "tech-touch" campaigns and user adoption enablement.
  • Act as a change agent by maintaining curiosity and innovation about AI technologies, finding creative ways to incorporate AI into workflows for increased efficiency.
  • Indirectly manage a small team of Individual Contributors, deliver feedback, and support professional growth through consistent coaching.
  • Utilize strong analytical skills to manage team data, monitor KPIs, and recognize patterns to formulate plans and predict adjustments proactively.
  • Partner cross-functionally across departments to support and prioritize programs aligned with defined Operations' objectives and ensure Customer Operations is represented for new product rollouts.
  • Accountable for the project management and delivery of a successful implementation for any assigned projects, ensuring process adherence to high-quality standards.
  • Clearly and proactively communicate plans and status to Senior leadership, business partners and peers that enables efficient alignment/understanding of progress, risks, and the "why" behind decisions.
  • Consistent measurement of defined KPIs and validation of accuracy of data reporting to ensure data availability for project analysis
  • Escalate and assist in resolution of the mapping of data between systems, ensuring accurate and efficient data flow.
  • Recognizes patterns and formulate plans to predict adjustments proactively. Recommends adherence targets based on observed patterns and results
  • Consistent measurement of defined KPIs and validation of accuracy of data reporting to ensure data availability for project analysis
  • Partner with organization subject matter experts to collaborate throughout the initiative process
  • Follow all CDK Global policies and procedures
  • Complete all mandatory assigned compliance tasks and acknowledgements
  • Meet or exceed all performance expectations
  • Hire and train new employees
  • Organize workflow and ensure that employees understand their duties or delegated tasks
  • Set goals for performance, monitor employee productivity, and provide constructive feedback and coaching
  • Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
  • Role model company values and leadership expectations

Qualifications
  • 3-5 years of experience working in a technical support or Customer Service environment, with 2-3 years indirectly managing people or relevant experience.
  • Bachelor's degree or equivalent work experience working in a related function
  • Proficiency in Microsoft Tools (Excel, PowerPoint, Outlook) and Customer Success Platforms (e.g., Totango).
  • Proven analytical and problem-solving abilities with experience managing and interpreting data to take action based on results.
  • Exceptional rapport-building, listening, and questioning skills with the ability to effectively communicate to stakeholders at all levels of the organization.
  • Ability to effectively prioritize and execute tasks in high-pressure environments; highly motivated and self-directed.
  • Strong organizational, documentation, and project management skills, while also having the ability to see beyond the individual tasks and understand the broader impact and implications of activities on other cross-functional teams.
  • Ability to effectively communicate to stakeholders at all levels of the organization - with excellent written, oral, and presentation skills

Preferred Qualifications
  • Experience with In-App engagement/adoption platforms (e.g., Pendo, WalkMe, Gainsight PX) and campaign enablement.
  • Background in the automotive industry and a strong understanding of CDK Products.

Salary Range: $106,000 - $136,000
CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:
  • Paid Time Off (PTO)
  • 401K Matching Program
  • Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.
Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship.
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. CDK retains the right to change or assign other duties to this position as needed.

What CDK Global employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply