Remote Operations Analyst Jobs in Cincinnati, OH

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a singleconnected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.
Overview

This role is critical in driving revenue growth and operational efficiency for the organization. Responsible for optimizing and managing processes related to revenue generation. Analyst will work to integrate business and system requirements to optimize revenue-generating processes on the tech stack and advise stakeholders on suggested solution options. Responsible for proposing and mapping potential solutions using automation, acting as an advisor for building universal solutions across multiple lines of business, working through process improvement activities, and mentoring less-experienced team members.

Responsibilities

• Designs, implements, and launch weekly lead distribution, assignment, routing, and outreach cadence solutions that align with organizational goals and seller workflows.
• Partners with Sales, Marketing, Revenue Operations, Analytics, Technology, and other stakeholders to standardize business processes and establish best practices across multiple lines of business.
• Conducts TAM analysis, campaign performance analysis, territory assessments, funnel analysis, lead distribution analysis, and other revenue-impacting studies.
• Creates and maintains complex workflows, business logic, data transformation processes, and system configurations supporting revenue-generating activities.
• Acts as the point analyst responsible for medium to large-sized initiatives. Demonstrates comprehension of task, itemization of deliverables, estimation and planning of scope, and updates against delivery.
• Supports projects and initiatives independently with limited direction or guidance from senior team members and leadership. Proposes solutions to enhance project rollouts. Develops tools for internal use to independently verify launches.
• Collaborates cross-functionally with internal and external teams serving as a subject-matter expert and key-contributor on projects, research assignments, and similar.
• Reviews current processes and develops systems and procedures to improve operating quality, productivity and efficiency of Paychex teams. Evaluates data, including development of concise data summaries, and proposed solutions to affect the policies and practices of the sales organization.
• Mentors and coaches Revenue Operations Analysts.
• Stays up to date with technologies within our prescribed technology stack and demonstrates an understanding of key capabilities
• Participates in the recruiting process to play a role in recruiting top talent into the team
• Performs other duties as assigned

Qualifications

Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $78,400-$123,200 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Live the Paychex Values

Act with uncompromising integrity.

Provide outstanding service and build trusted relationships.

Drive innovation in our products and services and continually improve our processes.

Work in partnership and support each other.

Be personally accountable and deliver on commitments.

Treat each other with respect and dignity.

What's in it for you?

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

Not sure if you meet every requirement?
At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.Qualifications:
• Bachelor's Degree in Business Administration, Technology - Preferred
• 1 year of experience in Lead or Leadership role.
• 3 years of experience in A Technical troubleshooting or equivalent role.
• 1 year of experience in Paychex or related industry experience.
• 2 years of experience in Salesforce or CRM Technology.
• Salesforce Certification - Preferred
Education:UNAVAILABLEEmployment Type: FULL_TIME