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Remote Operations Analyst Jobs in Kent, OH (NOW HIRING)

LeafHome

Technical Operations Analyst

Hudson, OH · Remote

The Installation Support Specialist provides remote technical support, diagnostics, and operational analysis for installation and service activities. This role partners with Install Partners ...

Huntington

Commercial Document Review Analyst

Akron, OH · On-site +1

The Commercial Document Review Analyst provides advanced operational, analytical, and quality ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Fortress SRM LLC

Service Desk Analyst I

Independence, OH · Remote

$21 - $24/hr

... operations. Key Responsibilities * Deliver exceptional customer service and technical support via ... Provide remote support to managed services customers using remote monitoring and management (RMM ...

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Remote Operations Analyst information

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$13

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$51

How much do remote operations analyst jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote operations analyst in Kent, OH is $30.78, according to ZipRecruiter salary data. Most workers in this role earn between $21.92 and $36.83 per hour, depending on experience, location, and employer.

What is a remote operations analyst?

A Remote Operations Analyst monitors and manages operational processes, systems, or data for a company from a remote location. They analyze performance metrics, troubleshoot issues, and optimize workflows to ensure efficiency. This role often involves using digital tools, data analytics, and communication platforms to collaborate with teams and provide actionable insights. Industries such as finance, technology, and logistics frequently employ Remote Operations Analysts to maintain seamless operations across distributed teams. Strong analytical, problem-solving, and communication skills are essential for success in this role.

What are the typical daily responsibilities of a remote operations analyst?

As a Remote Operations Analyst, your typical day involves gathering and analyzing operational data, identifying trends or inefficiencies, and generating actionable insights to enhance workflows. You'll often work with digital dashboards and reporting tools to monitor key performance indicators and create reports for management. Collaboration is frequent with other departments, such as IT, customer service, or logistics, to implement process improvements or investigate challenges. While your work is largely independent, strong virtual teamwork and communication skills are vital to keep projects on track and ensure seamless remote collaboration.

What are the key skills and qualifications needed to thrive as a remote operations analyst?

To thrive as a Remote Operations Analyst, you need strong analytical abilities, data interpretation skills, and experience with process optimization, typically supported by a degree in business, operations, or a related field. Familiarity with tools like Excel, data visualization platforms (such as Tableau or Power BI), and workflow management systems is commonly required, and certifications in Lean Six Sigma or project management can be advantageous. Excellent communication, time management, and problem-solving skills are essential for collaborating with cross-functional teams and working independently. These competencies are crucial for accurately monitoring operational performance and driving improvements from a remote setting.

What are the most commonly searched types of Operations Analyst jobs in Kent, OH?

The most popular types of Operations Analyst jobs in Kent, OH are:

What are popular job titles related to Remote Operations Analyst jobs in Kent, OH?

For Remote Operations Analyst jobs in Kent, OH, the most frequently searched job titles are:

What job categories do people searching Remote Operations Analyst jobs in Kent, OH look for?

The top searched job categories for Remote Operations Analyst jobs in Kent, OH are:

What cities near Kent, OH are hiring for Remote Operations Analyst jobs?

Cities near Kent, OH with the most Remote Operations Analyst job openings:

Remote Operations Analyst jobs near you
Infographic showing various Remote Operations Analyst job openings in Kent, OH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $64,018 per year, or $30.8 per hour.

Technical Operations Analyst

LeafHome

Hudson, OH • Remote

Full-time

Re-posted 3 days ago

Job description

The Installation Support Specialist provides remote technical support, diagnostics,

and operational analysis for installation and service activities. This role

partners with Install Partners, Customer Service, and internal teams to resolve

issues, improve quality, and drive consistent service performance.


Duties and Responsibilities:

  • Provide remote troubleshooting and diagnostic support for installation and service issues
  • Guide Install Partners through repair solutions and ensure proper issue resolution
  • Analyze service issues to determine root cause and recommend corrective actions
  • Support quality control efforts by identifying trends, defects, and process gaps
  • Serve as a primary point of contact for Install Partners on technical service issues
  • Assist with resolution of escalated customer service issues and ensure timely outcomes
  • Collaborate cross-functionally with Sales, Operations, and Customer Service to align execution
  • Utilize CRM and field systems to document issues, track resolutions, and maintain data accuracy
  • Support continuous improvement initiatives to reduce callbacks, rework, and service costs


Required Education and Experience:

  • Bachelor's degree or a combination of education, training, and experience.
  • 3 years of experience in construction, installation, or related technical field


Preferred Requirements:

  • Prior experience in technical support or service operations
  • Experience analyzing service data and identifying trends
  • Familiarity with quality control processes or field audits
  • OSHA or safety-related knowledge


Additional Requirements:

  • Strong technical knowledge of gutter systems or similar exterior home services
  • Ability to diagnose and resolve issues remotely
  • Strong communication skills with ability to explain technical concepts clearly
  • Experience working with Install Partners or subcontractors preferred
  • Proficiency with CRM systems and field technology platforms


Disclaimer

This job description is not meant to be an all-inclusive list of duties, functions, and/or responsibilities of this position. Other related functions and responsibilities may be assigned as required to complete assignments or initiatives. The company reserves the right to change, add, delete, or modify job functions as necessary based on business necessity.  The company or employee has the right to terminate employment at any time for any reason; employment is at will, to the extent of federal, state, or local law. This job description does not promise or guarantee continued employment with the company.