New Hampshire, OH · Remote
$120K - $135K/yr
... operational resilience, business continuity, incident and crisis management, emergency management ... Note: Candidate must be located on the East Coast. #LI-MP2 #LI-REMOTE Basic Requirements
New Hampshire, OH · Remote
$120K - $135K/yr
... operational resilience, business continuity, incident and crisis management, emergency management ... Note: Candidate must be located on the East Coast. #LI-MP2 #LI-REMOTE Basic Requirements
Delaware, OH · Remote
$120K - $135K/yr
... operational resilience, business continuity, incident and crisis management, emergency management ... Note: Candidate must be located on the East Coast. #LI-MP2 #LI-REMOTE Basic Requirements
Delaware, OH · Remote
$120K - $135K/yr
... operational resilience, business continuity, incident and crisis management, emergency management ... Note: Candidate must be located on the East Coast. #LI-MP2 #LI-REMOTE Basic Requirements
New Hampshire, OH · Remote
$180K - $210K/yr
... operational resilience, business continuity, incident and crisis management, emergency management ... REMOTE Basic Requirements * 8+ years experience in software development * AND 2+ years with AI ...
New Hampshire, OH · Remote
$180K - $210K/yr
... operational resilience, business continuity, incident and crisis management, emergency management ... REMOTE Basic Requirements * 8+ years experience in software development * AND 2+ years with AI ...
Columbus, OH · On-site +1
$66.75 - $86/hr
Familiarity with technology risk management, operational resilience, data privacy, vendor ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Columbus, OH · On-site +1
$66.75 - $86/hr
Familiarity with technology risk management, operational resilience, data privacy, vendor ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Cleveland, OH · On-site +1
$102K - $208K/yr
Familiarity with technology risk management, operational resilience, data privacy, vendor ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Cleveland, OH · On-site +1
$102K - $208K/yr
Familiarity with technology risk management, operational resilience, data privacy, vendor ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Columbus, OH · On-site +1
$102K - $208K/yr
Familiarity with technology risk management, operational resilience, data privacy, vendor ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Columbus, OH · On-site +1
$102K - $208K/yr
Familiarity with technology risk management, operational resilience, data privacy, vendor ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Cincinnati, OH · On-site +1
$102K - $208K/yr
Familiarity with technology risk management, operational resilience, data privacy, vendor ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Cincinnati, OH · On-site +1
$102K - $208K/yr
Familiarity with technology risk management, operational resilience, data privacy, vendor ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Cincinnati, OH · On-site +1
$67.25 - $86.75/hr
Familiarity with technology risk management, operational resilience, data privacy, vendor ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Cincinnati, OH · On-site +1
$67.25 - $86.75/hr
Familiarity with technology risk management, operational resilience, data privacy, vendor ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
... and operational resilience. Essential Job Functions * Design and implement resilient security ... Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if ...
... and operational resilience. Essential Job Functions * Design and implement resilient security ... Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if ...
Columbus, OH · On-site +1
This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ... Drive continuous improvement in delivery effectiveness, operational resilience, governance maturity ...
Columbus, OH · On-site +1
This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ... Drive continuous improvement in delivery effectiveness, operational resilience, governance maturity ...
Columbus, OH · Remote
$49.75 - $68/hr
Strong experience with Terraform, including modules, multi-environment patterns, remote state, and ... resiliency. * Experience deploying and operating distributed compute platforms on Kubernetes ...
Columbus, OH · Remote
$49.75 - $68/hr
Strong experience with Terraform, including modules, multi-environment patterns, remote state, and ... resiliency. * Experience deploying and operating distributed compute platforms on Kubernetes ...
Columbus, OH · Remote
$49.75 - $68/hr
Strong experience with Terraform, including modules, multi-environment patterns, remote state, and ... resiliency. * Experience deploying and operating distributed compute platforms on Kubernetes ...
Columbus, OH · Remote
$49.75 - $68/hr
Strong experience with Terraform, including modules, multi-environment patterns, remote state, and ... resiliency. * Experience deploying and operating distributed compute platforms on Kubernetes ...
Delaware, OH · On-site +1
$79K - $102K/yr
... resilient systems. The engineer serves as a technical authority across controls logic, control ... Guide system installation, setup, commissioning, operation, and maintenance as necessary. * Guide ...
Delaware, OH · On-site +1
$79K - $102K/yr
... resilient systems. The engineer serves as a technical authority across controls logic, control ... Guide system installation, setup, commissioning, operation, and maintenance as necessary. * Guide ...
Delaware, OH · On-site +1
$79K - $102K/yr
... resilient systems. The engineer serves as a technical authority across controls logic, control ... Guide system installation, setup, commissioning, operation, and maintenance as necessary. * Guide ...
Delaware, OH · On-site +1
$79K - $102K/yr
... resilient systems. The engineer serves as a technical authority across controls logic, control ... Guide system installation, setup, commissioning, operation, and maintenance as necessary. * Guide ...
Akron, OH · On-site +1
... system resilience. • Continuous Deployment / Continuous Integration (CI/CD): • Design ... in remote-first teams. Infrastructure as Code experience (Terraform, Bicep, ARM). • Azure ...
Akron, OH · On-site +1
... system resilience. • Continuous Deployment / Continuous Integration (CI/CD): • Design ... in remote-first teams. Infrastructure as Code experience (Terraform, Bicep, ARM). • Azure ...
This position offers the flexibility of a remote work schedule and can be based from a variety of ... Design resilient operational technology (OT) networks for control systems including both ethernet ...
This position offers the flexibility of a remote work schedule and can be based from a variety of ... Design resilient operational technology (OT) networks for control systems including both ethernet ...
This position offers the flexibility of a remote work schedule and can be based from a variety of ... Design resilient operational technology (OT) networks for control systems including both ethernet ...
This position offers the flexibility of a remote work schedule and can be based from a variety of ... Design resilient operational technology (OT) networks for control systems including both ethernet ...
Cincinnati, OH · On-site +1
$20.50 - $27.50/hr
The result: vibrant economic centers, resilient neighborhoods, and welcoming places that feel like ... sizes and operational needs. This position involves working collaboratively within the Mission ...
Cincinnati, OH · On-site +1
$20.50 - $27.50/hr
The result: vibrant economic centers, resilient neighborhoods, and welcoming places that feel like ... sizes and operational needs. This position involves working collaboratively within the Mission ...
Columbus, OH · On-site +1
$20.50 - $27.75/hr
The result: vibrant economic centers, resilient neighborhoods, and welcoming places that feel like ... sizes and operational needs. This position involves working collaboratively within the Mission ...
Columbus, OH · On-site +1
$20.50 - $27.75/hr
The result: vibrant economic centers, resilient neighborhoods, and welcoming places that feel like ... sizes and operational needs. This position involves working collaboratively within the Mission ...
Strengthened core IT, security, and data governance operations for a fully remote organization ... resilience * Evaluate emerging technologies, vendors, and operational approaches to ensure ...
Strengthened core IT, security, and data governance operations for a fully remote organization ... resilience * Evaluate emerging technologies, vendors, and operational approaches to ensure ...
| Aspect | Remote Operational Resilience | Remote Business Continuity Specialist |
|---|---|---|
| Credentials | Certifications in risk management, business continuity, or resilience frameworks | Certifications in business continuity planning, disaster recovery, or risk management |
| Work Environment | Focuses on overall organizational resilience, risk assessment, and recovery strategies | Specializes in planning and implementing business continuity procedures |
| Industry Usage | Used across finance, healthcare, and IT sectors to ensure operational stability | Commonly employed in sectors requiring disaster recovery and contingency planning |
Remote Operational Resilience and Remote Business Continuity Specialist roles overlap in risk management and recovery planning but differ in scope. Operational resilience emphasizes a broader organizational approach, while business continuity focuses specifically on maintaining essential functions during disruptions.
$120K - $135K/yr
Full-time
Medical, Dental, Retirement
Re-posted 17 days ago
8.7
Based on 40 frontline employees who took The Breakroom Quiz
19th of 156 rated electronics manufacturers
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
We are seeking a highly motivated and experienced Customer Success Manager to drive customer satisfaction, retention, and engagement. In this role, you will engage with customers post-sale, ensuring user adoption and the achievement of critical goals through a proactive Customer Success Plan. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.
Responsibilities:
Develop and execute tailored Customer Success Plans to drive user adoption, satisfaction, and retention.
Build trusted advisor relationships with customers, establishing yourself as a strategic partner.
Collaborate with customers to define goals, set key performance indicators, and track progress.
Develop a deep understanding of the Noggin enterprise software platform to assist clients in driving additional value.
Leverage CRM tools (e.g., Salesforce, HubSpot) and Customer Success platforms (e.g., Gainsight, ChurnZero) to monitor and manage customer engagement.
Qualifications:
4+ years of experience in customer advocacy, sales, engineering, or project management.
Proficiency in CRM software and Customer Success platforms.
Experience with B2B congratulable SaaS platforms
Ability to obtain necessary background clearance as required by customers.
Strong communication and relationship-building skills, with a customer-focused mindset.
Target Base Salary Range:$120,000 USD - $135,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Note: Candidate must be located on the East Coast.
#LI-MP2
#LI-REMOTE
Bachelors degree with 4+ years of experience in customer advocacy, sales, engineering, and/or project management.
AND 3+ years experience with a CRM software
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Our U.S.Benefitsinclude:
Incentive Bonus Plans
Medical, Dental, Visionbenefits
401K with Company Match
10 Paid Holidays
GenerousPaidTime Off Packages
Employee Stock Purchase Plan
PaidParental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.
Get the full story on Breakroom
Sourced by ZipRecruiter
At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.
Technology, communication and media
10,000+ Employees
Chicago, IL, US
1928
