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Remote Open Enrollment Jobs in Delaware (NOW HIRING)

Workiva

$21/hr

Currently enrolled in a degree-seeking program, preferably in Business, Accounting, or a related ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

Spring 2027 Intern - Customer Success

Newark, DE · On-site +1

$21/hr

Currently enrolled in a degree-seeking program, preferably in Business, Accounting, or a related ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$21/hr

Currently enrolled in a degree-seeking program, preferably in Business, Accounting, or a related ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

Spring 2027 Intern - Customer Success

Smyrna, DE · On-site +1

$21/hr

Currently enrolled in a degree-seeking program, preferably in Business, Accounting, or a related ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$21/hr

Currently enrolled in a degree-seeking program, preferably in Business, Accounting, or a related ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$21/hr

Must be actively enrolled in a degree-seeking program in Computer Science, Business, or a related ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$21/hr

Currently enrolled in a degree-seeking program, preferably in Business, Accounting, or a related ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$21/hr

Must be actively enrolled in a degree-seeking program in Computer Science, Business, or a related ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$21/hr

Must be actively enrolled in a degree-seeking program in Computer Science, Business, or a related ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

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Remote Open Enrollment information

What is the difference between Remote Open Enrollment vs Remote Benefits Coordinator?

AspectRemote Open EnrollmentRemote Benefits Coordinator
Required CredentialsKnowledge of benefits plans, HR policiesCertifications like CEBS or CBP often preferred
Work EnvironmentPrimarily administrative, online platformsCustomer service, communication with employees
Employer & Industry UsageUsed during open enrollment periods in HR/benefits departmentsPart of HR teams managing employee benefits year-round
Search & Comparison IntentFocuses on open enrollment processes and schedulingInvolves ongoing benefits administration and support

Remote Open Enrollment roles focus on managing benefits enrollment periods, while Remote Benefits Coordinators handle ongoing benefits administration and employee support. Both roles require knowledge of benefits plans, but their scope and timing differ significantly.

What are popular job titles related to Remote Open Enrollment jobs in Delaware?

For Remote Open Enrollment jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Remote Open Enrollment jobs in Delaware look for?

The top searched job categories for Remote Open Enrollment jobs in Delaware are:

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Cities in Delaware with the most Remote Open Enrollment job openings:

Remote Open Enrollment jobs near you

Benefits Customer Service Representative - Remote in Delaware $21/Hr

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Dover, DE • Remote

$21.87/hr

Full-time

Posted 6 days ago

Job description

 

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. 
This is a FT, temporary role. The pay is $21.87 per hour. This is open to applicants located in and working from the following states only: Maryland, Delaware, Pennsylvania, Virginia, Washington D.C., or Florida
Johns Hopkins Health Plan (JHHP) in Hanover, MD is hiring Customer Service Representatives (CSR) for their Call Center department.
Schedule:
5 days per week, 8 hour shifts per day
Monday- Friday with rotating weekends
Call Center Hours of operation: 8am-8pm 
Location:
100% Remote position
Equipment will be provided
Employee will need to have efficiently working wi-fi, wi-fi will need to pass minimum speed test during interview process
Applicants must hold their permanent residence in one of the following locations to be considered for this position:
Maryland, Delaware, Pennsylvania, Virginia, Washington D.C., or Florida
Pay rate: $21.87 per hour
Responsibilities
The Customer Service Representative (CSR) is a professional role responsible for responding to inquiries from Johns Hopkins Health Plans members, providers, and internal stakeholders. The CSR listens actively, provides accurate information, resolves issues, and documents interactions in JHHP's systems.   
 

  • Answer inbound calls from Medicare Advantage members, representatives, and providers with empathy and professionalism.
  • Handle a variety of call types including benefit eligibility, enrollment, and claims status.
  • Conduct thorough research using available resources to resolve inquiries within CMS guidelines and internal policies.
  • Demonstrate strong listening skills and patience to understand and address member needs.
  • Work independently while collaborating with team members to ensure first-call resolution and a positive member experience.
  • Navigate multiple systems to resolve complex issues and advocate for members.
  • Exhibit a passion for delivering exceptional customer service that positively impacts STAR ratings.
  • Make outbound calls as needed for surveys and to resolve outstanding issues.
  • Communicate clearly and concisely, both verbally and in writing.
  • Adapt to changes and demonstrate flexibility in a dynamic environment.


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