ZipRecruiter

Log In

2

Remote Online Support Jobs (NOW HIRING)

Eitacies Inc

API Developer (DevOps Team)

Nashville, TN · On-site +1

Ability to generate innovative solutions and support continuous improvement * Strong written and ... Ability to work with diverse teams in a remote/online environment * Strong team player mindset with ...

Mortgage Connect

RON Specialist

Coraopolis, PA · Remote

$25 - $26/hr

Make routine calls and act as first line technical support for the platform, such as providing some ... One year of RON / eClosing experience and current Remote Online Notary commission required * Strong ...

At Your School (AYS, Inc.)

Live Chat Support Agent

$19.25 - $25.50/hr

Remote We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our ... online support environment * Exceptional written communication skills with the ability to type ...

Squarespace

Customer Support Associate

$32K/yr

This remote role reports to a Customer Support Team Lead. Your first two weeks at Squarespace will ... hospitality, online support) * Expertise with written communication and the ability to spot ...

HappyFox

HappyFox is a fast growing SaaS customer support platform. At HappyFox, Inc. it is all about ... Ability to do demos and great presentations using Remote Online Meetings or Webinars Ability to ...

next page

Showing results 1-20

All JobsRemote Online Support Jobs

Remote Online Support information

See salary details

$10

$19

$28

How much do remote online support jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for remote online support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Online Support professional, and why are they important?

To thrive as a Remote Online Support professional, you need strong problem-solving abilities, excellent written communication skills, and a good understanding of customer service principles, often supported by a high school diploma or relevant experience. Familiarity with support ticketing systems, live chat platforms, CRM software, and sometimes basic troubleshooting tools is typically required. Patience, empathy, and the ability to work independently are standout soft skills in this role. These skills are essential for efficiently resolving customer issues, maintaining high satisfaction, and ensuring seamless remote service delivery.

What are some common challenges faced by Remote Online Support professionals and how can they be managed?

Remote Online Support professionals often encounter challenges such as managing multiple customer inquiries simultaneously, handling technical issues without in-person access, and maintaining effective communication across different time zones. To manage these, it’s important to develop strong organizational skills, be proactive in communication, and utilize collaborative tools like ticketing systems and chat platforms. Regular training and staying updated on product knowledge can also help resolve issues efficiently and provide a positive customer experience.

What is a Remote Online Support specialist?

A Remote Online Support specialist is a professional who provides technical assistance and customer service to clients or users via the internet, rather than in person. They help resolve issues related to software, hardware, accounts, or online services through channels like email, chat, or remote desktop tools. This role is often found in IT support, customer service, and help desk environments. Remote Online Support specialists are skilled communicators who can diagnose problems, offer solutions, and ensure customer satisfaction from a distance.

What is the difference between Remote Online Support vs Remote Customer Service Representative?

AspectRemote Online SupportRemote Customer Service Representative
Required CredentialsBasic technical knowledge, certifications varyCustomer service skills, sometimes certifications in communication
Work EnvironmentRemote, often technical or IT-focusedRemote, customer-facing roles
Industry UsageIT, tech support, software companiesRetail, telecom, service industries
Common Search/ComparisonYesNo

Remote Online Support and Remote Customer Service Representative roles both operate remotely but differ mainly in their focus. Remote Online Support typically involves technical assistance and troubleshooting, requiring technical knowledge. In contrast, Remote Customer Service Representatives focus on customer interactions, inquiries, and issue resolution. Both roles are essential in customer-facing industries but serve different functions based on skills and industry needs.

More about Remote Online Support jobs
What cities are hiring for Remote Online Support jobs? Cities with the most Remote Online Support job openings:
What states have the most Remote Online Support jobs? States with the most job openings for Remote Online Support jobs include:
What job categories do people searching Remote Online Support jobs look for? The top searched job categories for Remote Online Support jobs are:
Remote Online Support jobs near you
Infographic showing various Remote Online Support job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.
API Developer (DevOps Team)

API Developer (DevOps Team)

Eitacies Inc

Nashville, TN • On-site, Remote

Full-time

Posted yesterday

Job description

API Developer (DevOps Team)
Hybrid Nashville TN
Roles & Responsibilities
  • API Development Java based - 85%
  • Jira Documentation Work - 15%
Mandatory Skills
  • Java, RDBMS experience
  • Maven, CI/CD
  • RESTful Service APIs
  • Bitbucket (GIT), Jira, Confluence
  • Kubernetes, JBoss
  • Jenkins / Tekton
  • RedHat / RedHat OpenShift / 3Scale
Preferred Skills
  • Strong communication within an Agile environment
  • Confidence to contribute during remote meetings
  • Knowledge of software development processes and procedures
  • Familiarity with service-oriented architecture and Agile practices
  • Ability to generate innovative solutions and support continuous improvement
  • Strong written and verbal communication skills
  • Ability to communicate technical and risk-related concepts to both technical and non-technical stakeholders
  • Strong problem-solving and analytical skills
  • Ability to manage multiple projects under strict timelines
  • Ability to work effectively in a demanding and dynamic environment
Expectations
  • Ability to work with diverse teams in a remote/online environment
  • Strong team player mindset with accountability for deliverables

Flexible work from home options available.