ZipRecruiter

Log In

2

Remote Online Support Jobs (NOW HIRING)

Squarespace

Customer Support Associate (Remote)

$18.50/hr

This remote role reports to a Customer Support Team Lead. Your first two weeks at Squarespace will ... hospitality, online support) * Expertise with written communication and the ability to spot ...

Squarespace

Customer Support Associate (Remote)

$18.50/hr

This remote role reports to a Customer Support Team Lead. Your first two weeks at Squarespace will ... hospitality, online support) * Expertise with written communication and the ability to spot ...

diversified

Senior AV Field Engineer

Boston, MA · Remote

This position will mentor other FE's and assist other FE's through remote online support. The Territory covers New England: Must live within the Territory What You'll Do: • Commission systems in ...

At Your School (AYS, Inc.)

Live Chat Support Agent

$19.25 - $25.50/hr

Remote We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our ... online support environment * Exceptional written communication skills with the ability to type ...

Mondo

Instructional Technologist

Philadelphia, PA · Remote

$30 - $35/hr

Not eligible for visa sponsorship This role provides hands-on instructional technology and Tier 1 support to faculty and course operations for a fully remote online learning team, helping reduce ...

previous page

Showing results 41-60

All Jobsremote JobsRemote Online Support Jobs

Remote Online Support information

See salary details

$10

$19

$28

How much do remote online support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote online support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is a remote online support specialist?

A Remote Online Support specialist is a professional who provides technical assistance and customer service to clients or users via the internet, rather than in person. They help resolve issues related to software, hardware, accounts, or online services through channels like email, chat, or remote desktop tools. This role is often found in IT support, customer service, and help desk environments. Remote Online Support specialists are skilled communicators who can diagnose problems, offer solutions, and ensure customer satisfaction from a distance.

What are the key skills and qualifications needed to thrive as a remote online support professional?

To thrive as a Remote Online Support professional, you need strong problem-solving abilities, excellent written communication skills, and a good understanding of customer service principles, often supported by a high school diploma or relevant experience. Familiarity with support ticketing systems, live chat platforms, CRM software, and sometimes basic troubleshooting tools is typically required. Patience, empathy, and the ability to work independently are standout soft skills in this role. These skills are essential for efficiently resolving customer issues, maintaining high satisfaction, and ensuring seamless remote service delivery.

What are some common challenges faced by remote online support professionals and how can they be managed?

Remote Online Support professionals often encounter challenges such as managing multiple customer inquiries simultaneously, handling technical issues without in-person access, and maintaining effective communication across different time zones. To manage these, it’s important to develop strong organizational skills, be proactive in communication, and utilize collaborative tools like ticketing systems and chat platforms. Regular training and staying updated on product knowledge can also help resolve issues efficiently and provide a positive customer experience.

What is the difference between Remote Online Support vs Remote Customer Service Representative?

AspectRemote Online SupportRemote Customer Service Representative
Required CredentialsBasic technical knowledge, certifications varyCustomer service skills, sometimes certifications in communication
Work EnvironmentRemote, often technical or IT-focusedRemote, customer-facing roles
Industry UsageIT, tech support, software companiesRetail, telecom, service industries
Common Search/ComparisonYesNo

Remote Online Support and Remote Customer Service Representative roles both operate remotely but differ mainly in their focus. Remote Online Support typically involves technical assistance and troubleshooting, requiring technical knowledge. In contrast, Remote Customer Service Representatives focus on customer interactions, inquiries, and issue resolution. Both roles are essential in customer-facing industries but serve different functions based on skills and industry needs.

More about Remote Online Support jobs

What cities are hiring for Remote Online Support jobs?

Cities with the most Remote Online Support job openings:

What states have the most Remote Online Support jobs?

States with the most job openings for Remote Online Support jobs include:

What job categories do people searching Remote Online Support jobs look for?

The top searched job categories for Remote Online Support jobs are:

Remote Online Support jobs near you
Infographic showing various Remote Online Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,699 per year, or $19.6 per hour.

CTE Certified Tech Teacher - (Contract; CA, PA)

eDynamic Learning

Remote

Contractor

Re-posted 23 days ago

Job description

Greenways Academy is seeking dedicated Part-Time Contractor Teachers to support virtual students across various subject areas. As a remote instructor, you will provide academic guidance, timely feedback, and consistent communication to ensure student success in an online learning environment.
Key Responsibilities:
  • Host one weekly 45-minute office hour.
  • Respond to messages within 24 hours (weekdays).
  • Send welcome and weekly update emails to students.
  • Maintain professional communication with all stakeholders.
Qualifications:
  • Bachelor's Degree in Education
  • Current State and Subject Certification
  • Remote/online teaching experience, preferred

Apply