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Remote Online Support Jobs in Virginia (NOW HIRING)

HB Travels

Remote Support Specialist

Virginia Beach, VA · Remote

$35K - $70K/yr

Respond to customer inquiries via phone, email, and online communication platforms * Provide timely ... support, or the travel industry is helpful but not required Why Join Our Team? * 100% remote work ...

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$75K - $125K/yr

MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join our team in McLean, VA . In this role, you will work collaboratively in a 24/7 operational team to ...

HB Travels

Reservation Support Agent - Remote

Lynchburg, VA · Remote

$13.25 - $16.50/hr

Comfortable researching online * Ability to learn reservation systems * Dependable and self ... Remote Environment: Provide reservation support remotely * Flexible Scheduling: Organize your ...

Media Trust

Operational Support Analyst

Mclean, VA · Remote

This is a remote role based out of our McLean, VA headquarters. Occasional early evening or weekend ... Familiarity with online advertising concepts, ad tag structures (JavaScript, HTML5, VAST, etc ...

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Remote Online Support information

What is a remote online support specialist?

A Remote Online Support specialist is a professional who provides technical assistance and customer service to clients or users via the internet, rather than in person. They help resolve issues related to software, hardware, accounts, or online services through channels like email, chat, or remote desktop tools. This role is often found in IT support, customer service, and help desk environments. Remote Online Support specialists are skilled communicators who can diagnose problems, offer solutions, and ensure customer satisfaction from a distance.

What are the key skills and qualifications needed to thrive as a remote online support professional?

To thrive as a Remote Online Support professional, you need strong problem-solving abilities, excellent written communication skills, and a good understanding of customer service principles, often supported by a high school diploma or relevant experience. Familiarity with support ticketing systems, live chat platforms, CRM software, and sometimes basic troubleshooting tools is typically required. Patience, empathy, and the ability to work independently are standout soft skills in this role. These skills are essential for efficiently resolving customer issues, maintaining high satisfaction, and ensuring seamless remote service delivery.

What are some common challenges faced by remote online support professionals and how can they be managed?

Remote Online Support professionals often encounter challenges such as managing multiple customer inquiries simultaneously, handling technical issues without in-person access, and maintaining effective communication across different time zones. To manage these, it’s important to develop strong organizational skills, be proactive in communication, and utilize collaborative tools like ticketing systems and chat platforms. Regular training and staying updated on product knowledge can also help resolve issues efficiently and provide a positive customer experience.

What is the difference between Remote Online Support vs Remote Customer Service Representative?

AspectRemote Online SupportRemote Customer Service Representative
Required CredentialsBasic technical knowledge, certifications varyCustomer service skills, sometimes certifications in communication
Work EnvironmentRemote, often technical or IT-focusedRemote, customer-facing roles
Industry UsageIT, tech support, software companiesRetail, telecom, service industries
Common Search/ComparisonYesNo

Remote Online Support and Remote Customer Service Representative roles both operate remotely but differ mainly in their focus. Remote Online Support typically involves technical assistance and troubleshooting, requiring technical knowledge. In contrast, Remote Customer Service Representatives focus on customer interactions, inquiries, and issue resolution. Both roles are essential in customer-facing industries but serve different functions based on skills and industry needs.

What are popular job titles related to Remote Online Support jobs in Virginia?

For Remote Online Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Online Support jobs in Virginia look for?

The top searched job categories for Remote Online Support jobs in Virginia are:

What cities in Virginia are hiring for Remote Online Support jobs?

Cities in Virginia with the most Remote Online Support job openings:

Remote Online Support jobs near you
Infographic showing various Remote Online Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Remote Online EMDR Telehealth Therapist

MySpectrum

Chesterfield, VA • On-site, Remote

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Job description

Remote Online EMDR Telehealth Therapist
Full-time, Part-Time (minimum of 7 sessions per week)
Are you ready to make a career move that is exciting, challenging, and rewarding? Are you interested in joining a progressive company that provides teletherapy throughout Virginia and beyond? Well, we have that opportunity if you are licensed in the state of Virginia as an LCSW, LPC, or LCP! **Those with clinical licenses in multiple states are encouraged to apply.** We are specifically seeking someone who is trained in providing EMDR in a telehealth setting.
If you are considering, or have tried, to have your own private practice, MySpectrum will continue to provide you with all the perks without the headaches. With our Teletherapist position, you can work from home with a steady stream of clients and steady income. You focus on your clinical work while we handle the rest!
MySpectrum offers outpatient counseling and coaching to children and adults, focusing on the Autism Spectrum, Substance Abuse Spectrum, Mental Health Spectrum, and Whole Life Spectrum. We work with every person, on every spectrum and are seeking skilled Therapists throughout the state of Virginia who are interested in providing teletherapy to our clients. If you don't specialize in any one area, but find yourself to be an out-of-the-box thinker and relationship-driven Therapist who can engage clients virtually, this may be the fit you are looking for. We are seeking a diverse group of Therapists who enjoy their work, like to have fun, and are passionate about offering the most creative and innovative ways to treat clients. We want to serve clients who haven't otherwise been able to find the right fit for therapy, who don't fit the mold of other practices who have more narrow focuses, who may have barriers to getting to an office for therapy, and most of all, want to reduce the stigma associated with receiving therapy. If you have a special niche, and are wanting to find a place where you can build an established client base from your own home or office, we look forward to hearing from you. **Instead of worrying about building your own private practice, we will do that for you.** In addition to having remote locations through teletherapy, we have a home office in North Chesterfield, VA, where you can visit and obtain in-person support.
Some of the aspects of being in private practice that we will take care of for you at MySpectrum include:
  • Credentialing with insurance carriers
  • Billing (you get paid on a bi-weekly basis regardless of if we do)
  • A teletherapy platform that integrates with an electronic health record
  • Marketing
  • Scheduling

Job Summary:
The Teletherapist will provide therapy through a HIPAA compliant teletherapy platform in standard 45-60 minute sessions. The average caseload for full-time Therapists will be approximately 30 client sessions per week. We recognize that it may take time to build a solid caseload and are willing to work with you on a part-time basis until you become full-time, if that is your desire. We also hire part-time Teletherapists who have availability to offer at least 7 sessions per week.
Responsibilities and Duties:
  • Provide therapy virtually in standard 45-60 minute blocks
  • Complete Assessments
  • Complete Treatment Plans
  • Complete Progress Notes
  • Provide input about the best strategies, techniques, and services to offer to help as many people as possible
  • Be an integral part of MySpectrum!

Qualifications & Skills:
  • Must be licensed as an LCSW, LPC, or LCP in the state of Virginia, and eligible for credentialing with major insurance panels; those with clinical licenses in multiples states, in addition to Virginia, are encouraged to apply.
  • Experience working with diverse populations
  • Desire to be a part of a growing company by offering input, thoughts, and considerations for how to best meet the needs of our clients. We all are a team and each person's input is valued; we expect those who join us to be willing to contribute to our overall growth!
  • Flexibility to commit to joining us now, and the drive to stick with us so that your caseload can grow
  • **Must have high-speed internet access
  • **Must have HIPAA protected space to use on a consistent basis for sessions
  • **Must be comfortable working remotely and seeing clients via telehealth

Benefits and Perks:
  • You can create your own hours
  • Work from home or from your own office
  • You can live anywhere in the state of Virginia
  • Competitive compensation based on a 60/40 split (bi-weekly pay based on sessions conducted, not on what we have collected from insurance; you receive 60% of what we bill insurance regardless of if we get paid)
  • Health insurance available if you average 30 or more billable sessions per week: medical, dental, vision (with employer and employee contribution); optional life, cancer, and critical illness insurance
  • Retirement planning with up to 3% company match
  • Casual environment that promotes fun and creativity
  • A therapy practice where you don't have to worry about the business aspects! Just be a Therapist!

Please visit our website to learn more about who we are and what we do: www.myspectrumcc.com. If you would like more information about us, send an email with any questions to: [email protected]. We will be happy to provide you with any information you may be seeking while considering to apply to work with us.
Visit our social media pages to get a sense of who we are: Facebook, Twitter, and Instagram!

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