ZipRecruiter

Log In

2

Remote Online Support Jobs (NOW HIRING)

Destination Careers

Remote Online Travel Planner

Seattle, WA · Remote

$55K - $75K/yr

Remote Online Travel Planner About US: We specialize in crafting unforgettable vacation experiences ... Fully remote, flexible work schedule Training and ongoing support from a collaborative team Access ...

Sybil Mobile Notary

Remote Online Notaries (RON)

AR · On-site +1

Sybil Mobile Notary (SMN) is expanding our Remote Online Notary (RON) Team-and we want you. Why ... We proudly support a work environment that values accessibility, independence, and professional ...

next page

Showing results 1-20

People also search for

All JobsOnline Support JobsRemote Online Support Jobs

Remote Online Support information

See salary details

$10

$19

$28

How much do remote online support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for remote online support in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Online Support professional, and why are they important?

To thrive as a Remote Online Support professional, you need strong problem-solving abilities, excellent written communication skills, and a good understanding of customer service principles, often supported by a high school diploma or relevant experience. Familiarity with support ticketing systems, live chat platforms, CRM software, and sometimes basic troubleshooting tools is typically required. Patience, empathy, and the ability to work independently are standout soft skills in this role. These skills are essential for efficiently resolving customer issues, maintaining high satisfaction, and ensuring seamless remote service delivery.

What are some common challenges faced by Remote Online Support professionals and how can they be managed?

Remote Online Support professionals often encounter challenges such as managing multiple customer inquiries simultaneously, handling technical issues without in-person access, and maintaining effective communication across different time zones. To manage these, it’s important to develop strong organizational skills, be proactive in communication, and utilize collaborative tools like ticketing systems and chat platforms. Regular training and staying updated on product knowledge can also help resolve issues efficiently and provide a positive customer experience.

What is a Remote Online Support specialist?

A Remote Online Support specialist is a professional who provides technical assistance and customer service to clients or users via the internet, rather than in person. They help resolve issues related to software, hardware, accounts, or online services through channels like email, chat, or remote desktop tools. This role is often found in IT support, customer service, and help desk environments. Remote Online Support specialists are skilled communicators who can diagnose problems, offer solutions, and ensure customer satisfaction from a distance.

What is the difference between Remote Online Support vs Remote Customer Service Representative?

AspectRemote Online SupportRemote Customer Service Representative
Required CredentialsBasic technical knowledge, certifications varyCustomer service skills, sometimes certifications in communication
Work EnvironmentRemote, often technical or IT-focusedRemote, customer-facing roles
Industry UsageIT, tech support, software companiesRetail, telecom, service industries
Common Search/ComparisonYesNo

Remote Online Support and Remote Customer Service Representative roles both operate remotely but differ mainly in their focus. Remote Online Support typically involves technical assistance and troubleshooting, requiring technical knowledge. In contrast, Remote Customer Service Representatives focus on customer interactions, inquiries, and issue resolution. Both roles are essential in customer-facing industries but serve different functions based on skills and industry needs.

More about Remote Online Support jobs
What cities are hiring for Remote Online Support jobs? Cities with the most Remote Online Support job openings:
What states have the most Remote Online Support jobs? States with the most job openings for Remote Online Support jobs include:
What job categories do people searching Remote Online Support jobs look for? The top searched job categories for Remote Online Support jobs are:
Remote Online Support jobs near you

Remote Online Travel Planner

Destination Careers

Seattle, WA • Remote

$55K - $75K/yr

Full-time

Posted 28 days ago

Job description

Job Title:
Remote Online Travel Planner
 
About US:
We specialize in crafting unforgettable vacation experiences tailored to each client’s interests, preferences, and budget. From luxury escapes and cruises to all-inclusive getaways and group adventures, we take pride in delivering seamless, personalized service that makes travel planning simple and exciting.
 
Position Overview:
We are looking for a detail-oriented and enthusiastic Remote Online Travel Planner to join our team. In this role, you will work directly with clients to design, coordinate, and book vacation packages. You’ll help them explore destination options, manage itineraries, and ensure a stress-free travel experience from start to finish.
 
Key Responsibilities:
Consult with clients to understand their travel goals, preferences, and budget
Research destinations, accommodations, flights, and excursions to create customized travel plans
Book and manage reservations using online booking tools and supplier platforms
Provide pre- and post-travel support, including itinerary changes, travel documentation, and client inquiries
Stay informed on travel industry trends, policies, and promotional offers
Maintain accurate records of client communications and bookings
Collaborate with team members to ensure top-tier customer satisfaction
 
Qualifications:
Previous experience in travel planning, customer service, or hospitality preferred
Strong communication skills and a client-focused approach
Detail-oriented with excellent organizational and time management abilities
Comfortable using online booking systems, communication tools, and digital platforms
Ability to work independently in a fully remote environment
Must be 18 years or older with access to a computer and reliable internet
Passion for travel and helping others plan exceptional experiences
 
What We Offer:
Fully remote, flexible work schedule
Training and ongoing support from a collaborative team
Access to preferred supplier tools and travel industry resources
Opportunities for career growth and development
Incentive-based earning potential and travel perks
 
Work Environment:
This is a fully remote role suited for individuals who are self-motivated, organized, and passionate about delivering high-quality travel planning services.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.