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Remote Office 365 Jobs in Michigan (NOW HIRING)

This is a remote position. IT Support Engineer II (Remote) - Managed Services (MSP) About the Role ... Troubleshoot and resolve escalated issues related to Windows OS, Active Directory, Office 365, and ...

We provide Exchange server support, Office 365 migrations, ongoing remote support, a fully staffed Helpdesk, managed IT services, and consulting that help keep your business running efficiently. Job ...

Remote Join our mission to help transform healthcare delivery from reactive, episodic care to ... Office 365, Teams, Excel, etc.), also while being in a HIPAA compliant area in home to conduct Care ...

Remote Join our mission to help transform healthcare delivery from reactive, episodic care to ... Office 365, Teams, Excel, etc.), also while being in a HIPAA compliant area in home to conduct Care ...

Remote Join our mission to help transform healthcare delivery from reactive, episodic care to ... Office 365, Teams, Excel, etc.), also while being in a HIPAA compliant area in home to conduct Care ...

$10/hr

Remote Care Manager Location: Remote The Care Manager will be assigned a patient panel based on ... Office 365, Teams, Excel, etc), also while being in a HIPAA compliant area in home to conduct Care ...

Working knowledge of Office 365 and email applications such as Outlook using multiple screens and ... This role is variable remote, with some work from home opportunity and some in the office work ...

New

$96K - $118K/yr

Flexible work environment -- most engagements are remote-first with periodic on-site visits ... back-office processes. * Prior consulting experience within a professional services environment ...

New

$96K - $118K/yr

Flexible work environment -- most engagements are remote-first with periodic on-site visits ... back-office processes. * Prior consulting experience within a professional services environment ...

New

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Remote Office 365 information

What is a Remote Office 365?

A Remote Office 365 job involves managing, supporting, and optimizing Microsoft Office 365 applications and services from a remote location. Responsibilities may include user support, security management, troubleshooting, and collaboration tool administration. These roles often require expertise in Exchange Online, SharePoint, Teams, and other Microsoft cloud services. Strong communication and problem-solving skills are essential for assisting users and ensuring system efficiency.

What skills and qualifications are needed for a Remote Office 365 role?

To excel as a Remote Office 365 professional, strong expertise in Microsoft 365 administration, troubleshooting, and user support is essential, often supported by certifications like Microsoft Certified: Modern Desktop Administrator or Microsoft 365 Certified: Fundamentals. Proficiency with tools such as Exchange Online, SharePoint, Teams, and PowerShell scripting is commonly required. Excellent communication, problem-solving, and time management skills are important for collaborating with remote teams and assisting users effectively. These skills ensure smooth operation, security, and user satisfaction in managing cloud-based Office 365 environments from a remote location.

What are common challenges faced by Remote Office 365 professionals and how can they be managed?

Remote Office 365 professionals often encounter challenges such as resolving complex user issues without direct on-site access, staying current with frequent Microsoft updates, and ensuring secure cloud configurations. These challenges can be managed by leveraging robust remote management tools, maintaining strong documentation, and continuously engaging in training on new Office 365 features. Collaborating closely with IT colleagues via virtual meetings and chat platforms also helps to address issues efficiently. Staying proactive and building a solid communication channel with end-users can greatly enhance support quality and minimize disruptions.

What are the most commonly searched types of Office 365 jobs in Michigan?

The most popular types of Office 365 jobs in Michigan are:

What are popular job titles related to Remote Office 365 jobs in Michigan?

For Remote Office 365 jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Remote Office 365 jobs?

Cities in Michigan with the most Remote Office 365 job openings:

Level 2 Service Desk Support

GDI Infotech

Ann Arbor, MI • Remote

$60K - $65K/yr

Full-time

Posted 16 days ago


Job description

This is a remote position.

IT Support Engineer II (Remote) – Managed Services (MSP)

About the Role

We are seeking a highly motivated and customer-focused IT Support Engineer II to join our growing team in a fully remote capacity. This role is ideal for a technical professional who thrives in a fast-paced Managed Service Provider (MSP) environment, supporting a diverse client base across multiple industries.

As a Level 2 support engineer, you will act as a key escalation point, responsible for troubleshooting complex technical issues, delivering high-quality support, and ensuring client systems remain secure, stable, and optimized.

Key Responsibilities

  • Provide Level 2 technical support for desktops, servers, networks, and cloud environments
  • Troubleshoot and resolve escalated issues related to Windows OS, Active Directory, Office 365, and networking
  • Support and administer Microsoft 365, Azure, and other cloud-based solutions
  • Diagnose and resolve issues involving VPNs, firewalls, switches, and wireless networks
  • Manage user accounts, permissions, and security policies
  • Perform system maintenance, patching, and updates across client environments
  • Collaborate with Level 1 and Level 3 engineers to ensure timely resolution of incidents
  • Document issues, resolutions, and processes in the ticketing system
  • Participate in onboarding/offboarding of client employees and device provisioning
  • Assist with implementations, upgrades, and infrastructure projects as needed
  • Provide excellent customer service and communicate effectively with technical and non-technical stakeholders

Required Qualifications

  • 3–5+ years of experience in IT support, preferably within an MSP environment
  • Strong knowledge of Windows Server, Active Directory, and Microsoft 365
  • Experience with network troubleshooting (DNS, DHCP, TCP/IP, VPNs)
  • Familiarity with RMM and PSA tools (such as ConnectWise, Autotask, or similar)
  • Experience supporting remote users and distributed environments
  • Ability to manage multiple priorities in a fast-paced, ticket-driven environment
  • Strong documentation and communication skills

Preferred Qualifications

  • Experience with Azure, AWS, or other cloud platforms
  • Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications
  • Exposure to cybersecurity best practices and tools
  • Previous experience working in a client-facing consulting or MSP role

What We Offer

  • Fully remote work environment
  • Opportunity to work with a wide range of technologies and clients
  • Fast-paced, collaborative team culture
  • Career growth and advancement opportunities
  • Competitive compensation and benefits package