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Remote Non Voice Jobs in Riverside, CA (NOW HIRING)

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How much do remote non voice jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote non voice in Riverside, CA is $50.26, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $62.69 per hour, depending on experience, location, and employer.

What is a remote non voice?

A Remote Non Voice job is a work-from-home position that does not require voice communication, such as phone calls or video meetings. These roles typically involve tasks like data entry, chat support, email handling, content moderation, and transcription. They are ideal for individuals who prefer written communication and have strong typing and organizational skills. Many companies hire for these roles in industries like customer service, e-commerce, and administrative support.

What does a remote non voice do?

A Remote Non Voice employee typically manages customer inquiries, processes orders, or handles support requests via email, chat, or online tickets. Daily responsibilities often include responding to customer messages, updating system records, and resolving issues according to company guidelines. While the job is largely independent, team members regularly communicate through messaging platforms, project management tools, and occasional video meetings to coordinate on complex cases or share updates. Collaboration ensures that service quality remains consistent and that team goals are met. This supportive virtual environment helps remote employees stay connected and effective in their roles.

What are the key skills and qualifications needed to thrive in the remote non voice position?

To excel as a Remote Non Voice professional, you need excellent written communication skills, strong attention to detail, and basic computer literacy, often supported by at least a high school diploma or equivalent. Familiarity with customer support platforms such as Zendesk, CRM systems, and proficiency in office software are commonly needed for this role. Being highly organized, self-motivated, and able to manage time independently are standout qualities. These abilities are crucial for efficiently handling customer queries, maintaining service accuracy, and thriving in a remote, self-directed setting.

What are popular job titles related to Remote Non Voice jobs in Riverside, CA?

For Remote Non Voice jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Remote Non Voice jobs in Riverside, CA look for?

The top searched job categories for Remote Non Voice jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Remote Non Voice jobs?

Cities near Riverside, CA with the most Remote Non Voice job openings:

Remote Non Voice jobs near you
Infographic showing various Remote Non Voice job openings in Riverside, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $104,534 per year, or $50.3 per hour.

Salesforce Service Cloud Voice Architect

3B Staffing LLC

Irvine, CA • Remote

$74 - $91.75/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Salesforce Service Cloud Voice Architect

Our client is seeking a hands-on Salesforce Service Cloud Voice Architect to lead the design, implementation, and delivery of scalable voice solutions within Salesforce Service Cloud. This role is ideal for a technical leader with deep contact center expertise who enjoys owning end-to-end architecture and partnering closely with cross-functional teams to bring high-impact customer experience solutions to life.

Location: 100% Remote (U.S. based)

What You'll Do:

  • Architect, build, and deliver Salesforce Service Cloud Voice solutions from concept through production launch, supporting high-volume, multi-channel contact center environments.
  • Lead voice routing, Omni-Channel configuration, CTI integrations, IVR design, and call flow optimization.
  • Design and implement integrations between Salesforce and enterprise telephony platforms to support scalable and reliable voice operations.
  • Partner with Product, CX, Engineering, Security, and Operations teams to translate business requirements into robust Salesforce architectures.
  • Drive post-launch optimization using analytics, reporting, and AI-driven capabilities to improve agent productivity and customer experience metrics.

What Gets You the Job:

  • 7+ years of Salesforce experience with deep expertise in Service Cloud and Service Cloud Voice implementations.
  • Proven experience architecting and launching Service Cloud Voice solutions in production, customer-facing environments.
  • Strong hands-on experience integrating Salesforce with enterprise contact center or telephony platforms.
  • Deep understanding of contact center concepts including Omni-Channel routing, IVR design, voice concurrency, SLAs, and KPIs.
  • Ability to communicate complex technical designs clearly to both technical and non-technical stakeholders.

Apply