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Remote Network Support Jobs in Michigan (NOW HIRING)

More information is available at www.next-it.net This position provides the third level of network support to clients by handling service requests that have been escalated by lower tiers. Support ...

The Network Engineer supports branch, Azure cloud, and remote-user connectivity, including routing, switching, firewalls, wireless, DNS/DHCP/IP management, SD-WAN, VPN/ZTNA, and network observability ...

This is remote position. Below is the detailed . If interested & want to discuss more about the role, please reach me on 732-203-7434/amrutha.duddula AT nityo.com Job Title: Sr. Network Cloud ...

This is remote position. Below is the detailed If interested & want to discuss more about the role, please reach me on 732-203-7434/amrutha.duddula AT nityo.com Job Title: Sr. Network Cloud Engineer ...

Will demonstrate their expertise on provisioning, supporting, and ongoing maintenance of Network ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

About the role The Network Operations Administrator is responsible for supporting the stability ... Remote | Onsite available in Lansing, MI Employment type: Permanent, Full-time Pay Range: $25 - $30 ...

Willdemonstrate their expertise on provisioning, supporting, and ongoing maintenance of Network ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

New

Network Engineer 3

Detroit, MI · On-site +1

$70K - $140K/yr

Supports network technologies and provides a high level of user support. * Provides effective ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Network Engineer 3

Detroit, MI · On-site +1

$70K - $140K/yr

Supports network technologies and provides a high level of user support. * Provides effective ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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Remote Network Support information

What are some common challenges faced by Remote Network Support professionals, and how can they be addressed?

Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.

What are the key skills and qualifications needed to thrive in the Remote Network Support position, and why are they important?

To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.

What is a Remote Network Support job?

A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

What cities in Michigan are hiring for Remote Network Support jobs? Cities in Michigan with the most Remote Network Support job openings:
Infographic showing various Remote Network Support job openings in Michigan as of June 2026, with employment types broken down into 36% Full Time, 62% Part Time, 1% Contract, and 1% Nights. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution.
T3 Remote Networking Engineer

T3 Remote Networking Engineer

Next IT

Muskegon, MI • On-site, Remote

Full-time

Posted 27 days ago


Job description

Company Description
NeXt I.T., specializes in industry-specific technology solutions for small and medium-sized organizations. The NeXt I.T. team is certified in the selection, implementation, and support of Microsoft, VMware, Cisco, VoIP, and networking, along with website development, internet marketing, and e-commerce platforms. More information is available at www.next-it.net
Job Description
This position provides the third level of network support to clients by handling service requests that have been escalated by lower tiers. Support will be provided remotely over the phone or via email. They will be required to develop solutions for complex networking issues. They will have the ability to analyze existing systems and make proactive recommendations for improvements. Develops, maintains, and implements all systems, applications, and networking configurations virtually and on hardware. Cisco certifications required.
Essential Duties:
  • Establishes networking environment by designing system configurations; directing system installation; defining, documenting, and enforcing system standards.
  • Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
  • Secures network system by establishing and enforcing policies; defining and monitoring access.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Accomplishes information systems and organization mission by completing related results as needed.
  • Reporting network operational status by gathering, prioritizing information.

Qualifications
• 4 or more years of recent networking experience
• One or more of the following certifications: CCNA, CCNP, CCIE
• Must be resourceful and able to take initiative in a dynamic environment
• Ability to effectively and efficiently troubleshoot technical problems
• Knowledge of current Cisco and Microsoft Networking Systems
• Knowledge of phone and VoIP systems
• Advanced knowledge of system hardware
• Advanced knowledge with network troubleshooting
• Professional customer service skills
• Strong written and oral communication skills
• Ability and willingness to work in an environment that offers 24x7x365 support
Additional Information
Must be able to pass criminal background check and valid drivers license.
All your information will be kept confidential according to EEO guidelines