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Network Support Manager Jobs in Michigan (NOW HIRING)

MHP USA

Network Engineer (Onsite: Auburn Hills, MI)

Detroit, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The position is responsible for 3rd level operational network support, including the implementation ... Informs management of critical issues that may affect clients or the infrastructure and provides ...

Legends Global

IT Network Specialist

Detroit, MI · On-site

Legends Global is redefining excellence in live events and venue management. The IT Network Specialist will provide hands-on IT and network support, maintain network infrastructure, and ensure ...

ECCO Select

Network Engineer- CCNP

Warren, MI · On-site

Understanding of change management, standards compliance, and network documentation best practices. * Previous experience supporting manufacturing or distributed site environments is advantageous.

Zeeland Public Schools

Network Manager

Zeeland, MI · On-site

Develop and maintain automated processes and tools to support the network environment. * Assists ... Managing Switches, VLAN, Firewalls, Routers, Network Print and SAN management. Extreme and/or ...

Zeeland Public Schools

Network Manager

Zeeland, MI

Develop and maintain automated processes and tools to support the network environment. * Assists ... Managing Switches, VLAN, Firewalls, Routers, Network Print and SAN management. Extreme and/or ...

ASM Global

IT Network Specialist

Detroit, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Reporting to the IT Manager, this roleis responsible formaintainingthe facility's network infrastructure, supporting technology systems, and ensuring reliable connectivity for internal operations ...

ASM Global

IT Network Specialist

Detroit, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Reporting to the IT Manager, this role is responsible for maintaining the facility's network infrastructure, supporting technology systems, and ensuring reliable connectivity for internal operations ...

ASM Global

IT Network Specialist

Detroit, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Reporting to the IT Manager, this role is responsible for maintaining the facility's network infrastructure, supporting technology systems, and ensuring reliable connectivity for internal operations ...

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All JobsNetwork Support JobsNetwork Support Manager JobsNetwork Support Manager Jobs in Michigan

Network Support Manager information

See Michigan salary details

$58.4K

$75.7K

$89.8K

How much do network support manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for network support manager in Michigan is $75,741.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,400.00 and $83,200.00 per year, depending on experience, location, and employer.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What are the most commonly searched types of Network Support jobs in Michigan?

The most popular types of Network Support jobs in Michigan are:

What cities in Michigan are hiring for Network Support Manager jobs?

Cities in Michigan with the most Network Support Manager job openings:

Network Support Manager jobs near you
Infographic showing various Network Support Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,741 per year, or $36.4 per hour.

TECHNICAL SUPPORT MANAGER

Michigan Broadband Services

Escanaba, MI • Hybrid

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Michigan Broadband Services, a leading provider of high-speed communications solutions, is seeking a Level 2 Technical Support Manager to join the team. This person must reside within the Upper Peninsula of Michigan and be centrally located as this is a hybrid role with an in-office presence. We have Central Office's in Carney, Escanaba and Marquette, and the primary workstation can be based out of any of these locations. There will also be occasional travel required between sites.


This position is ideal for someone with a strong background in managing support teams, optimizing workflows, and delivering exceptional service. The Level 2 Technical Support Manager will oversee the day-to-day operations of the support desk, ensuring timely and high-quality responses to customer inquiries, incidents, and service requests. The Level 2 Technical Support Manager will establish and uphold service standards, drive operating excellence, and ensure that satisfactory resolutions are completed in a timely manner. This position may require the ability and/or availability to work some evenings, weekends and holidays.


RESPONSIBILITIES:

  • Utilize systems and network diagnostic tools to identify and isolate end-user technology problems.
  • Manage a team of support agents handling inbound support requests to ensure the team consistently delivers high-quality, professional customer service experience.
  • Act as a point of escalation for high-priority or complex customer issues.
  • Monitor and improve customer service KPIs such as response times, resolution times, satisfaction scores, and first-contact resolution, ensuring compliance with Service Level Agreements (SLAs).
  • Collaborate with other departments to ensure alignment and support of company-wide technology initiatives are being followed.
  • Develop and maintain support procedures, training materials, and standard operating procedures.


QUALIFICATIONS:

  • 3+ years of IT experience, including at least 1+ years in a leadership role managing IT support/help desk teams.
  • Strong knowledge of IT service Management best practices.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to learn and retain new technology skills and troubleshooting processes.
  • Excellent critical thinking and decision-making skills.
  • Ability to remain calm and present yourself professionally in high stress situations.
  • Familiarity with ADTRAN AOE platform, Calix platforms, Ubiquity and Plume is a plus.
  • Knowledge of Microsoft applications


BENEFITS:

  • Health, dental and life insurance
  • 401(k) with company match
  • Paid time off
  • Holiday pay

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