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Network Support Manager Jobs in Rochester Hills, MI

EXOS

Network Engineer

Warren, MI · On-site

Knowledge of enterprise network standards, change management, and documentation practices. * Experience supporting manufacturing or distributed site environments is a plus. * Strong analytical and ...

Wolverine Staffing

Network Engineer

Detroit, MI · On-site

Design, implement, manage, monitor, and support all network systems and solutions. * Implement and support projects, as required, to meet department goals and objectives. * Monitor network health and ...

Intellibee Inc

Network Engineer

Detroit, MI · On-site

Design, implement, manage, monitor, and support all network systems and solutions. * Implement and support projects, as required, to meet department goals and objectives. * Monitor network health and ...

RF Connect

Network Operations Director

Farmington Hills, MI · On-site

$83K - $112K/yr

Lead all NOC operations supporting RAN , Packet Core , and Backhaul environments. * Manage network performance , availability, and service assurance activities. * Direct incident response ...

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Network Support Manager information

See Rochester Hills, MI salary details

$61.7K

$80K

$94.8K

How much do network support manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for network support manager in Rochester Hills, MI is $79,986.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,300.00 and $87,900.00 per year, depending on experience, location, and employer.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What cities near Rochester Hills, MI are hiring for Network Support Manager jobs?

Cities near Rochester Hills, MI with the most Network Support Manager job openings:

Network Support Manager jobs near you
Infographic showing various Network Support Manager job openings in Rochester Hills, MI as of June 2026, with employment types broken down into 77% Full Time, 14% Part Time, 1% Temporary, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $79,986 per year, or $38.5 per hour.

Network Engineer

Warren, MI

EXOS (formerly Sondhi Solutions)
See more jobs at EXOS (formerly Sondhi Solutions)external

Contractor

Posted 12 days ago

Job description

Position Overview: 
Our client is seeking a CCNP-certified Network Engineer that will provide expert-level network engineering support for enterprise-wide network refresh activities. This is a local, onsite role based in Warren, MI, working five (5) days per week onsite or traveling to the greater Michigan area or US Travel to other sites, on an 18-month contract engagement. The engineer will be aligned to our client's workstreams and may support both centralized (enterprise/core) and distributed (site/manufacturing) network activities as directed. 
LAN and WAN Network Support:
  • Provide LAN and WAN network support for internal initiatives.
  • Maintain network stability and performance across enterprise and site-level environments.
  • Support network connectivity for corporate, core, and distributed manufacturing sites. 
Switch and Router Configuration:
  • Perform switch and router configuration, remediation, and upgrade activities.
  • Implement network changes in alignment with enterprise standards and change management processes.
  • Validate configurations post-deployment to ensure accuracy and compliance. 
Site Readiness and Cutover Support:
  • Assist with site readiness assessments and pre-cutover preparation activities.
  • Support cutover execution and post-cutover stabilization efforts.
  • Coordinate with site teams and internal workstream leads to ensure smooth transitions. 
Enterprise and Site Network Standards Compliance:
  • Support compliance with enterprise and site network standards across all refresh activities.
  • Document configurations, changes, and network topologies in accordance with internal standards.
  • Participate in standards reviews and contribute to continuous improvement of network baselines. 
Troubleshooting and Issue Resolution:
  • Troubleshoot and resolve network issues identified during refresh activities.
  • Perform root cause analysis and implement corrective actions to prevent recurrence.
  • Escalate complex issues appropriately and provide timely status updates to stakeholders.

Qualifications: 
  • Active Cisco CCNP certification (Routing & Switching or Enterprise) required.
  • 5+ years of hands-on experience in enterprise network engineering.
  • Strong proficiency in LAN/WAN technologies, including switching, routing, and WAN protocols.
  • Experience configuring and troubleshooting Cisco routers and switches (IOS/IOS-XE).
  • Familiarity with enterprise network refresh and migration projects, including cutover planning.
  • Knowledge of enterprise network standards, change management, and documentation practices.
  • Experience supporting manufacturing or distributed site environments is a plus.
  • Strong analytical and troubleshooting skills with the ability to resolve issues in fast-paced environments.
  • Excellent communication skills; ability to work collaboratively across teams and workstreams.
  • Must be available to work onsite in Warren, MI five (5) days per week for the duration of the engagement.