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Network Support Manager Jobs in Rochester Hills, MI

Ensure compliance with IT policies, procedures, and security standards, including change management practices. * Participate in an on-call rotation to support network incidents outside of normal ...

Ensure compliance with IT policies, procedures, and security standards, including change management practices. * Participate in an on-call rotation to support network incidents outside of normal ...

Ensure compliance with IT policies, procedures, and security standards, including change management practices. * Participate in an on-call rotation to support network incidents outside of normal ...

Network Manager Job Summary The Network Administrator manages and maintains computer networks, ensures secure connectivity, troubleshoots performance issues, and supports daily IT operations across ...

Network Engineer CCNP

Warren, MI ยท On-site

$55 - $58/hr

Knowledge of network standards, documentation practices, and configuration management. * Experience supporting manufacturing or distributed site environments is advantageous. * Strong troubleshooting ...

We are seeking a skilled Network Engineer to design, implement, operate, and support reliable ... Configure and manage routers, switches, firewalls, VPNs, and load balancers * Monitor network ...

Network Lead

Auburn Hills, MI ยท On-site

$96K - $132K/yr

Develop and implement a comprehensive network strategy that supports the organization's business objectives and technology roadmap. * Network Infrastructure Management: Oversee the maintenance ...

Network Lead

Auburn Hills, MI

$96K - $132K/yr

Develop and implement a comprehensive network strategy that supports the organization's business objectives and technology roadmap. * Network Infrastructure Management: Oversee the maintenance ...

Company Description Deegit Inc. โ€ข Work closely with business management to determine business ... support business goals. โ€ข Analyze technical needs, requirements, and state of the network ...

... support technical teams to assess, design, and deploy enterprise network solutions across campus, data center, and hybrid cloud environments, owning delivery outcomes while managing client and ...

Showing results 21-40

Network Support Manager information

See Rochester Hills, MI salary details

$61.7K

$80K

$94.8K

How much do network support manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for network support manager in Rochester Hills, MI is $79,986.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,300.00 and $87,900.00 per year, depending on experience, location, and employer.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What cities near Rochester Hills, MI are hiring for Network Support Manager jobs?

Cities near Rochester Hills, MI with the most Network Support Manager job openings:

Infographic showing various Network Support Manager job openings in Rochester Hills, MI as of June 2026, with employment types broken down into 77% Full Time, 14% Part Time, 1% Temporary, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $79,986 per year, or $38.5 per hour.

Network Engineer

Warren, MI โ€ข On-site

Gardner-White Furniture
Retailย โ€ขย 201 - 500 employees

Full-time

Re-posted 3 days ago


Key responsibilities

  • Design, implement, and maintain LAN, WAN, wireless, and VPN infrastructure across all company locations.

  • Configure, administer, and troubleshoot the Fortinet ecosystem, including FortiGate firewalls, ADVPN, FortiManager, and FortiNAC.

  • Deploy and support Meraki and Cisco-centric solutions, including switching, wireless, and SD-WAN technologies.


Job description

Description:

Job Summary

We are seeking an experienced Network Engineer to design, implement, and support our corporate, retail, and warehouse network infrastructure. This role owns our Fortinet security fabric — including FortiGate, ADVPN, FortiManager, and FortiNAC — and works across Meraki and Cisco-centric environments to ensure secure, reliable, and scalable connectivity across all locations. The ideal candidate combines deep Fortinet ecosystem expertise with broad multi-vendor networking experience and holds, or is working toward, industry-recognized certifications.


Responsibilities

  • Design, implement, and maintain LAN, WAN, wireless, and VPN infrastructure across all company locations.
  • Configure, administer, and troubleshoot the Fortinet ecosystem, including FortiGate firewalls, ADVPN site-to-site connectivity, FortiManager for centralized policy and firmware management and FortiNAC for network access control and device segmentation.
  • Design and maintain ADVPN topologies to provide dynamic, resilient, and scalable connectivity between corporate, retail, and warehouse sites.
  • Deploy and support Meraki and Cisco-centric solutions, including switching, wireless, and SD-WAN technologies.
  • Monitor network performance and capacity, proactively identifying and resolving issues to minimize downtime.
  • Implement and maintain network security controls, segmentation, and access policies in accordance with IT security standards.
  • Manage routing and switching configurations, including VLANs, OSPF/BGP, and spanning tree, across the network environment.
  • Partner with the IT Help Desk and technicians on escalated network issues and act as a subject matter expert for networking.
  • Evaluate, recommend, and test new networking technologies, hardware, and vendors to support business growth.
  • Document network architecture, configurations, diagrams, and standard operating procedures.
  • Participate in IT projects and infrastructure initiatives, including site rollouts, upgrades, and migrations.
  • Ensure compliance with IT policies, procedures, and security standards, including change management practices.
  • Participate in an on-call rotation to support network incidents outside of normal business hours

Supervisory Responsibilities:

This position does not have supervisory responsibilities but may mentor and provide technical guidance to IT technicians on networking topics.

Requirements:

Qualifications needed to perform this position:

  • Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent professional experience.
  • 5+ years of experience as a Network Engineer or in a similar network administration role.
  • Hands-on experience with the Fortinet ecosystem, including FortiGate, ADVPN, FortiManager, and FortiNAC.
  • Experience with Meraki and Cisco-centric networking platforms, including switching, wireless, and IOS/IOS-XE.
  • Strong knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, routing protocols (OSPF/BGP), and VPN technologies.
  • Experience with SD-WAN design and deployment across multi-site environments.
  • Industry-standard certification required, such as CompTIA Network+, CompTIA Security+, or Cisco CCNA (or equivalent).
  • Fortinet certifications are strongly preferred and highly valued, such as NSE 4, NSE 5, NSE 6, or NSE 7.
  • Additional certifications such as Cisco CCNP, Meraki CMNA, or CWNA are a plus.
  • Detail-oriented with strong troubleshooting, documentation, and project management skills.
  • Enthusiastic about learning and adapting to new technologies and networking practices

Work Environment

This job operates in a professional office, retail, and warehouse environment, including data closets and server rooms. Computers, network equipment, phones, and other various electronic devices are used daily.


Physical Demands

The employee is required to sit, climb, balance, stoop, kneel, and sometimes crawl, including in data closets and server rooms to install or service network equipment. The employee may frequently lift up to 25 lbs. and occasionally up to 50 lbs


Position Type/Expected Hours of Work

This is a full-time position, Monday-Friday 9am-5pm. Holidays as required. On call rotation to support network infrastructure and incidents. Travel to stores will be required.

This job description is intended to convey information essential to understanding the scope of this position. It is not intended to be an exhaustive list of qualifications, skills, duties, or responsibilities associated with the role.

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected status under applicable law.