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Remote Msp Help Desk Jobs in Texas (NOW HIRING)

We're looking for an organized, detail-oriented person who can help move managed-services, cloud ... The role is remote and is for anyone who can work remotely in the US or Canada. What your impact ...

No matter your role, the work you do will help organizations move faster, see more clearly, and ... Senior Director, Global Deal Desk & Commercial Strategy Overview Reporting to the Chief Accounting ...

Together with our college, university, and corporate partners, we are helping accelerate careers ... While this position is open to remote candidates across the U.S., we will prioritize those who live ...

IT Manager

Houston, TX · On-site +1

$92K - $112K/yr

Oversee provision of end-user services, including help desk and technical support services. * Work ... Strong technical knowledge of remote access technology, including Citrix XenApp, Microsoft Terminal ...

$75K - $95K/yr

Take help desk tickets and reproduce in the lab. * Expert at researching issues and correlating ... The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements ...

Call Center Specialist - Bilingual

Fort Worth, TX · On-site +1

$16.25 - $21/hr

Primarily office-based with some remote work as needed * Standard business hours with occasional ... Prolonged periods of sitting at a desk and working on a computer * Occasional walking, standing ...

This opportunity is ideal for candidates who enjoy helping others, have healthcare customer service ... Dedicated desk/workstation setup * Ability to complete required IT and equipment questionnaires ...

Showing results 41-60

Remote Msp Help Desk information

What is a remote MSP Help Desk?

A Remote MSP (Managed Service Provider) Help Desk is a support service that assists businesses and their employees with IT-related issues from a remote location. These services typically include troubleshooting hardware and software problems, managing network connectivity, resolving user access issues, and providing general technical support. By operating remotely, MSP Help Desks can offer quick response times, 24/7 support, and scalable solutions to help organizations maintain smooth IT operations without the need for in-house support staff.

What are the key skills and qualifications needed to thrive as a remote MSP Help Desk technician?

To thrive as a Remote MSP Help Desk technician, you need strong troubleshooting skills, a solid understanding of networking, operating systems, and commonly supported software, typically backed by a relevant IT degree or certifications like CompTIA A+ or Microsoft certifications. Familiarity with remote monitoring and management (RMM) tools, ticketing systems such as ConnectWise or ServiceNow, and remote desktop applications is crucial. Outstanding communication, patience, and time management are vital soft skills for effectively assisting users and prioritizing support requests. These skills and qualities ensure efficient problem resolution, high client satisfaction, and reliable technical support in a fast-paced, remote environment.

What are some common challenges faced by remote MSP Help Desk technicians and how can they be effectively managed?

Remote MSP Help Desk technicians often encounter challenges such as troubleshooting complex technical issues without onsite access, managing multiple client requests simultaneously, and maintaining clear communication across different time zones. To manage these challenges, it's important to utilize robust remote support tools, prioritize tickets efficiently, and establish strong written and verbal communication practices. Regular team check-ins and knowledge-sharing sessions also help technicians stay updated on best practices and new technologies, fostering a collaborative and supportive remote work environment.

What is the difference between Remote Msp Help Desk vs Remote IT Support Specialist?

AspectRemote Msp Help DeskRemote IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (often similar)
Work EnvironmentManaged Service Provider (MSP) settings, client networksVarious industries, corporate or small business environments
Employer UsageMSPs providing remote support to multiple clientsCompanies or IT firms supporting internal or external clients
Search & Comparison IntentUnderstanding MSP-specific remote support rolesGeneral remote IT support roles in different settings

Remote Msp Help Desk and Remote IT Support Specialist roles share similar certifications and work environments, often involving remote troubleshooting and support. However, the Help Desk role is typically within MSPs supporting multiple clients, while IT Support Specialists may work directly for a single organization. Both roles require technical skills and customer service, but their employer types and client focus differ.

What are the most commonly searched types of Msp Help Desk jobs in Texas?

The most popular types of Msp Help Desk jobs in Texas are:

What are popular job titles related to Remote Msp Help Desk jobs in Texas?

For Remote Msp Help Desk jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Msp Help Desk jobs in Texas look for?

The top searched job categories for Remote Msp Help Desk jobs in Texas are:

What cities in Texas are hiring for Remote Msp Help Desk jobs?

Cities in Texas with the most Remote Msp Help Desk job openings:

Infographic showing various Remote Msp Help Desk job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Deal Desk Contracts Administrator

Harris

On-site, Remote

Full-time

Medical, Dental, Vision, PTO

Posted 9 days ago


Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

81st of 247 rated software companies


Job description

ClearDATA is looking for a Deal Desk Contracts Administrator to support our Sales and Professional Services teams!We're looking for an organized, detail-oriented person who can help move managed-services, cloud-reseller, and professional-services opportunities from approved pricing through accurate contracts, Statements of Work (SOWs), signature, and internal handoff. This role administers the commercial and documentation process; it does not manage project delivery.

The role is remote and is for anyone who can work remotely in the US or Canada.

What your impact will be:

  • Manage deal-desk intake and track requests, documents, approvals, owners, customer actions, and target dates
  • Prepare standard quotes and commercial documents with Account Executives using approved pricing, templates, service tiers, and cloud-reseller terms
  • Coordinate professional-services SOW development with Sales, technical resources, and Professional Services
  • Capture agreed project scope, deliverables, milestones, assumptions, dependencies, customer responsibilities, acceptance criteria, timeline, staffing inputs, and pricing accurately in each SOW
  • Review professional-services SOWs for completeness, consistency, delivery-owner approval, and reflected scope or commercial changes before signature
  • Draft and update order forms, SOWs, amendments, change orders, renewals, repricing, and cancellation documents; check scope, pricing, billing, dates, responsibilities, and signature requirements
  • Route nonstandard pricing, contract language, security terms, and scope questions to Finance, Legal, Security/Compliance, Delivery, or Sales leadership
  • Track redlines, versions, approvals, and electronic signatures and follow up to keep deals moving
  • Maintain organized deal files and accurate opportunity, quote, contract, order, subscription, and renewal records in Salesforce
  • Prepare and audit closed-won documentation for onboarding, billing, and customer-success handoff; verify final documents match the approved deal

What we're looking for:

  • Associate degree or bachelor's degree in Business, Operations, Legal Studies, or a related field; equivalent relevant experience will be considered
  • 1-3 years of experience in sales operations, deal desk, contracts administration, order management, legal operations, customer operations, or a similar coordination role
  • Experience preparing or administering quotes, contracts, SOWs, order forms, renewals, amendments, change orders, or electronic-signature workflows
  • Strong organization, follow-through, communication, and attention to detail with the ability to manage multiple deadlines
  • Working knowledge of Salesforce or another CRM and proficiency with Microsoft Office or Google Workspace

What would make you stand out:

  • Experience with CPQ, contract lifecycle management, document repositories, or electronic-signature tools
  • Familiarity with managed services, professional-services scoping, AWS/Azure/GCP resale or marketplace programs, recurring services, or usage-based billing
  • Exposure to direct, channel, or partner-led B2B technology sales and professional-services SOW review

What success looks like:

  • Deals progress with fewer administrative delays and complete approvals, signatures, and CRM records
  • Quotes, contracts, and SOWs are accurate and consistent across documents
  • Professional-services scope is complete, internally approved, executable by Delivery, and handed off clearly to Finance and Customer Success

What we offer:

  • Comprehensive medical, dental, and vision coverage
  • A competitive compensation package
  • Tons of opportunities for career growth
  • Generous vacation (we want you to use it!)
  • A culture that values community involvement and giving back

About ClearDATA:

ClearDATA helps healthcare organizations protect sensitive data and operate cloud environments with security, compliance, managed services, and professional-services support. Our teams work with customers to simplify cloud operations while maintaining the safeguards and accountability healthcare requires.

About Harris Computer:

Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia.Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams!Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional "Perks"!

  • We empower our employees to make a difference
  • We have an award-winning culture
  • We offer opportunity to learn
  • We are financially strong and we are owned by the largest software company in Canada (CSI)
  • We have fun!

Follow us on social media to learn more about our company values, culture and initiatives!

  • Instagram: @weareharris
  • LinkedIn: Harris Computer

What Harris Computer employees say

Pay

Benefits

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Workplace

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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