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Remote Mortgage Call Center Jobs (NOW HIRING)

Remote Call Center Representative

Albuquerque, NM · Remote

$17.90/hr

  • Medical

  • Dental

  • Vision

Position: CSR - Call Center Representative Worksite : Remote (Local to State of New Mexico) Tentative Start Date: Oct 5th - The client is expecting 100% attendance for the first 90-days. Project ...

Be Seen First

Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands -- immediate start. We're looking for a hands-on leader with deep home services experience (HVAC, plumbing ...

Healthcare Call Center Representative Fully Remote | Full-Time | Contract-to-Hire Employment Type: Contract-to-Hire (3-4 month contract through Medix) Pay Rate: $16.80/hour Start Dates: August 3rd & ...

Remote Call Center Representative

Avenel, NJ · Remote

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Job Summary Our team is seeking reliable and professional Remote Call Center Representatives to support a large healthcare insurance enrollment program. Representatives will assist callers with ...

New

Be Seen First

Join our team as a Remote Call Center Supervisor (US-Based Only)! In this role, you'll oversee daily call center performance, mentor and support frontline agents, and serve as the vital link between ...

Mortgage Loan Officer - Contact Center

Tampa, FL · On-site +1

$45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Proven success in a high-volume, metrics-driven call center environment (e.g., conversion, call ...

Mortgage Loan Officer - Contact Center

Phoenix, AZ · On-site +1

$45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Proven success in a high-volume, metrics-driven call center environment (e.g., conversion, call ...

Mortgage Loan Officer - Contact Center

Tampa, FL · On-site +1

$45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Proven success in a high-volume, metrics-driven call center environment (e.g., conversion, call ...

Mortgage Loan Officer - Contact Center

San Antonio, TX · On-site +1

$45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Proven success in a high-volume, metrics-driven call center environment (e.g., conversion, call ...

Showing results 21-40

Remote Mortgage Call Center information

See salary details

$10

$17

$25

How much do remote mortgage call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote mortgage call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Remote Mortgage Call Center vs Remote Mortgage Underwriter?

AspectRemote Mortgage Call CenterRemote Mortgage Underwriter
Required CredentialsCustomer service experience, basic mortgage knowledgeMortgage licensing, underwriting certifications
Work EnvironmentCall center, remote customer supportRemote office, analysis-focused
Employer & Industry UsageMortgage lenders, banks, financial institutionsMortgage lenders, banks, financial institutions
Common Search & Comparison IntentCustomer support roles in mortgage industryMortgage approval and risk assessment roles

The Remote Mortgage Call Center primarily involves assisting customers with inquiries, loan status, and basic mortgage information via phone or chat. In contrast, the Remote Mortgage Underwriter evaluates loan applications, assesses risk, and makes approval decisions. While both roles are essential in the mortgage industry and often require industry-specific knowledge, the call center role focuses on customer interaction, whereas the underwriter role emphasizes analysis and decision-making from a remote location.

More about Remote Mortgage Call Center jobs

What cities are hiring for Remote Mortgage Call Center jobs?

Cities with the most Remote Mortgage Call Center job openings:

What are the most commonly searched types of Mortgage Call Center jobs?

The most popular types of Mortgage Call Center jobs are:

What states have the most Remote Mortgage Call Center jobs?

States with the most job openings for Remote Mortgage Call Center jobs include:

Infographic showing various Remote Mortgage Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Remote Call Center Representative

BCForward

Albuquerque, NM • Remote

$17.90/hr

Contractor

Medical, Dental, Vision

Re-posted 7 hours ago


Job description

Position: CSR – Call Center Representative

WorksiteRemote (Local to State of New Mexico)

Tentative Start Date: Oct 5th - The client is expecting 100% attendance for the first 90-days.

Project Operation Hours:  M-F, 8-hour shifts between 7:00 AM – 7:00 PM MST

Training schedule: 8AM – 4:30 PM MST for 13 days

Job Description:

  • Answer incoming phone calls, chats, and/or emails.
  • Conduct outreach phone calls and/or emails.
  • Provide outstanding customer service.
  • Recognize and follow call flows with scripts.
  • Research and review customer inquiries.
  • Research information using multiple systems.
  • Relay research findings and outcomes to customers.
  • Identify and escalate appropriate issues.
  • Clearly document call information and encounters in call logs.
  • Recognize and alert management of risk and trends.
  • Quickly transition from one task to another.

Qualifications and Requirements:

Basic Qualifications (Required Credentials)

  • 2 years of Customer Service experience.
  • 1 year of call center environment experience.
  • High School Diploma or GED.
  • Proficiency with computers: Experience using the internet, email via Outlook, etc.
  • Data entry experience.
  • Listening, verbal, and written communication experience.
  • Microsoft Office (Excel, Word, Outlook, and Teams) experience.
  • Internet access sufficient to handle calls received via the Internet.
  • Quiet and private remote work location.

BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

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