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Remote Monitor Tech Jobs in Raleigh, NC (NOW HIRING)

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled ... Dual monitors required (1920×1080), USB headset required, webcam required. * Review the Liveops ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled ... Dual monitors required (1920×1080), USB headset required, webcam required. * Review the Liveops ...

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Remote Monitor Tech information

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How much do remote monitor tech jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for remote monitor tech in Raleigh, NC is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What is a remote monitor tech?

A Remote Monitor Tech, also known as a remote monitoring technician or telemetry technician, is a healthcare professional responsible for observing patients’ vital signs and cardiac rhythms from a remote location. They use specialized equipment to continuously monitor data from electrocardiograms (EKGs) and alert medical staff to any abnormalities. This role is essential in hospital settings to ensure patient safety, especially for those at risk of cardiac events. Remote Monitor Techs work closely with nurses and doctors to facilitate timely medical interventions. The position often requires attention to detail, technical skills, and the ability to interpret cardiac rhythms accurately.

What are the key skills and qualifications needed to thrive as a remote monitor tech?

To thrive as a Remote Monitor Tech, you need a strong understanding of cardiac rhythms, ECG interpretation, and typically a certification such as Certified Cardiographic Technician (CCT) or equivalent. Familiarity with telemetry monitoring systems and hospital electronic health records (EHRs) is essential. Attention to detail, effective communication, and the ability to stay calm under pressure are standout soft skills in this role. These competencies are crucial for promptly detecting and reporting cardiac irregularities, ensuring patient safety, and supporting clinical teams remotely.

What are some common challenges faced by remote monitor techs and how can they be effectively managed?

Remote Monitor Techs often face challenges such as monitoring multiple patients simultaneously, responding quickly to abnormal readings, and maintaining clear communication with on-site clinical teams. Staying organized and developing strong attention to detail are key to managing these challenges. Additionally, being proficient with the monitoring technology and having protocols in place for escalation help ensure patient safety and efficient workflow. Regular training and collaboration with nurses and physicians also support effective performance in this remote role.

What is the difference between Remote Monitor Tech vs Cardiac Monitor Technician?

AspectRemote Monitor TechCardiac Monitor Technician
CertificationsCPR, Basic Life Support (BLS), sometimes ECG or monitoring certificationsECG/EKG certification, BLS, CPR
Work EnvironmentRemote, hospital or healthcare facility monitoring centersHospital, clinic, or healthcare facility
Job DutiesMonitoring patient data remotely, alerting staff to issues, reviewing ECGsAttaching electrodes, monitoring ECGs, reporting abnormalities
Industry UsageWidely used in telehealth and remote patient monitoringTraditional in-hospital cardiac monitoring

Remote Monitor Techs primarily work remotely, focusing on monitoring patient data via electronic systems, while Cardiac Monitor Technicians work onsite, attaching electrodes and directly observing ECGs. Both roles require similar certifications like ECG and BLS, but their work environments and daily tasks differ significantly.

What are popular job titles related to Remote Monitor Tech jobs in Raleigh, NC?

For Remote Monitor Tech jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Monitor Tech jobs in Raleigh, NC look for?

The top searched job categories for Remote Monitor Tech jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Monitor Tech jobs?

Cities near Raleigh, NC with the most Remote Monitor Tech job openings:

Remote Monitor Tech jobs near you
Infographic showing various Remote Monitor Tech job openings in Raleigh, NC as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $42,739 per year, or $20.5 per hour.

Senior Manager IT - Infrastructure Platforms (Remote)

Raleigh, NC • On-site, Remote

First Citizens Bank
See more jobs at First Citizens Bankexternal

Full-time

Re-posted 5 days ago

Key responsibilities

  • Lead and manage the day-to-day operations of infrastructure teams supporting Windows, Linux, AIX, storage, and backup environments.

  • Supervise, coach, and develop system administrators and engineers, including workload management and team planning.

  • Oversee lifecycle management for servers, operating systems, storage platforms, and backup systems, including installation, configuration, patching, upgrades, and decommissioning.

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

Job description

Overview
This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.
The Senior IT Manager - Infrastructure Platforms is responsible for leading the administration, support, and operational stability of the bank's core infrastructure platforms, including Windows Server, Linux, AIX, enterprise storage, and backup services. This role provides hands-on leadership for a team of infrastructure professionals and ensures that critical systems are secure, highly available, recoverable, and aligned with business, regulatory, and operational requirements.
This position works closely with Information Security, Architecture, Application Support, Network Engineering, Risk, Audit, and business stakeholders to deliver resilient infrastructure services that support First Citizens Bank applications and enterprise operations. The ideal candidate combines strong technical depth with people leadership, operational discipline, and experience in regulated environments.
Responsibilities & Qualifications
Duties and Responsibilities:
  • Lead and manage the day-to-day operations of infrastructure teams supporting Windows, Linux, AIX, storage, and backup environments across production, disaster recovery, test, and development platforms.
  • Supervise, coach, and develop system administrators and engineers, including workload management, performance feedback, career development, and team planning.
  • Ensure high availability and reliability of infrastructure services through proactive monitoring, capacity planning, incident management, root cause analysis, and continuous service improvement.
  • Oversee lifecycle management for servers, operating systems, storage platforms, and backup systems, including installation, configuration, patching, upgrades, decommissioning, and hardware/software currency.
  • Maintain operational readiness for backup, restore, replication, and disaster recovery capabilities, ensuring recovery objectives are documented, tested, and achievable.
  • Partner with cybersecurity and risk teams to implement secure configuration standards, vulnerability remediation, privileged access controls, endpoint hardening, and compliance with internal policies and regulatory expectations.
  • Establish and enforce infrastructure standards for system builds, operational procedures, documentation, change controls, and platform governance.
  • Coordinate major incident response for supported platforms, providing leadership during outages, service degradation, and recovery events.
  • Support audits and examinations by preparing evidence, responding to control inquiries, and remediating identified gaps in a timely manner.
  • Manage vendor relationships for infrastructure hardware, software, maintenance, and support services, including issue escalation and service review.
  • Contribute to strategic planning for infrastructure modernization, automation, cloud integration where applicable, data center operations, and platform roadmap development.
  • Collaborate with application and database teams to support system performance, platform tuning, middleware dependencies, and infrastructure requirements for business initiatives.
  • Drive automation and operational efficiency through scripting, configuration management, standardized deployment processes, and reduction of manual support tasks.
  • Own capacity and performance management for compute, storage, and backup environments, ensuring sufficient scalability to meet growth and resilience needs.
  • Ensure adherence to ITIL-aligned processes for incident, problem, change, request, and configuration management.

Position Specific Skills:
Previous leadership for technical implementation
Knowledge of Standard Development Life Cycles (like Waterfall or Agile)
Knowledge of system and data design
Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 8 years' experience OR High School Diploma or GED/Equivalent and 12 years' experience in Applications development, analysis or engineering
Preferred Qualifications:
  • 7+ years of progressive IT infrastructure experience, including administration or engineering responsibilities across multiple enterprise server platforms.
  • 3+ years of leadership or management experience, including direct supervision of technical staff, team coordination, or technical lead responsibility in a complex environment.
  • Demonstrated experience supporting Windows Server, Linux, AIX, enterprise storage, and backup platforms in a mid-sized or large enterprise environment.
  • Strong understanding of infrastructure operations, platform hardening, backup/recovery processes, disaster recovery, and production support.
  • Experience with change management, incident response, root cause analysis, and operational documentation.
  • Ability to communicate effectively with technical teams, senior leadership, auditors, vendors, and business stakeholders.
  • Experience working in a regulated environment with strong operational controls, documentation standards, and risk management expectations.

Preferred Areas of Experience:
  • Experience in the banking, financial services, or other highly regulated industries.
  • Experience supporting core banking platforms, payment systems, loan systems, treasury applications, or other business-critical financial workloads.
  • Familiarity with regulatory and control frameworks relevant to financial institutions, such as FFIEC guidance, SOX, PCI DSS, GLBA, or internal audit standards.
  • Experience with enterprise backup and recovery tools, storage area networks, replication technologies, and data retention controls.
  • Experience managing AIX on IBM Power Systems in support of critical applications.
  • Experience with virtualization platforms such as VMware or Hyper-V.
  • Exposure to infrastructure automation using PowerShell, Python, Ansible, or similar tools.
  • Experience with monitoring and observability platforms for infrastructure health, alerting, and performance analytics.
  • Familiarity with Active Directory, LDAP, DNS, DHCP, file services, and identity-integrated infrastructure services.
  • Experience participating in or leading disaster recovery exercises, cyber recovery planning, and resilience testing.
  • Knowledge of hybrid cloud connectivity and infrastructure integration strategies where applicable.

Skills:
  • Infrastructure leadership with the ability to balance hands-on technical depth and managerial accountability.
  • Strong knowledge of Windows Server administration, including patching, security, troubleshooting, and operational support.
  • Strong knowledge of Linux administration across enterprise distributions, including performance tuning, scripting, patching, and security management.
  • Working knowledge of AIX administration, system support, and operational best practices.
  • Solid understanding of enterprise storage concepts, including SAN/NAS, provisioning, performance, replication, and capacity management.
  • Solid understanding of backup and recovery operations, including backup scheduling, retention, restore validation, and disaster recovery alignment.
  • Knowledge of system hardening, vulnerability remediation, and infrastructure security controls.
  • Strong skills in incident management, problem management, and root cause analysis.
  • Ability to create and maintain clear technical documentation, standards, runbooks, and procedures.
  • Effective people management, mentoring, and team development skills.
  • Strong organizational, prioritization, and decision-making abilities in fast-paced operational environments.
  • Strong written and verbal communication skills with the ability to translate technical issues for non-technical audiences.
  • Ability to work collaboratively across infrastructure, security, application, audit, and business teams.

Reporting Structure
The role will report into the Sr. Director Infrastructure and Operations and will have direct responsibility for system administrators, infrastructure engineers, or platform specialists.
Work Environment
This role may require participation in an on-call rotation, after-hours maintenance activities, disaster recovery testing, and incident response for critical production systems.
Additional Information
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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