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Overnight Alarm Monitoring Remote Jobs in Raleigh, NC

City of Durham, NC

Business Services Analyst

Durham, NC · On-site +1

$68K - $105K/yr

... benefits Remote Employment: Flexible/Hybrid Job Number: 26-06025 Department: Water Management ... monitoring. * Oversee and troubleshoot scheduled daily and overnight batch processes, including ...

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Overnight Alarm Monitoring Remote information

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$37

How much do overnight alarm monitoring remote jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for overnight alarm monitoring remote in Raleigh, NC is $25.22, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $28.27 per hour, depending on experience, location, and employer.

What are the most common challenges faced by remote overnight alarm monitoring professionals, and how can they be managed?

Remote overnight alarm monitoring professionals often face challenges such as maintaining alertness during late hours, managing multiple simultaneous alarm events, and communicating effectively with emergency responders and clients. To overcome these, it's important to establish a consistent sleep schedule, utilize productivity tools provided by the employer, and participate in regular training sessions. Building strong communication skills and staying organized can help ensure quick and accurate responses, which are critical for success in this role.

What are the key skills and qualifications needed to thrive as an overnight alarm monitoring remote specialist?

To thrive as an Overnight Alarm Monitoring Remote Specialist, you need attention to detail, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with alarm monitoring software, security systems, and communication tools is essential for responding quickly to alerts. Exceptional situational awareness, calmness under pressure, and effective communication skills help you manage emergencies and liaise with authorities. These competencies are crucial for ensuring rapid response to security incidents and maintaining the safety of clients’ properties during overnight hours.

What is an overnight alarm monitoring remote?

An Overnight Alarm Monitoring Remote job involves working from home to monitor security alarm systems during nighttime hours. Employees in this role respond to alarms triggered at residential or commercial sites, assess the situation, and contact emergency services or property owners as needed. The position requires strong attention to detail, the ability to work independently during overnight shifts, and effective communication skills to handle urgent situations. Familiarity with alarm monitoring software and protocols is typically required, along with a reliable internet connection and a quiet workspace. This role is vital for ensuring the safety and security of properties during off-hours.

What is the difference between Overnight Alarm Monitoring Remote vs Night Security Guard?

AspectOvernight Alarm Monitoring RemoteNight Security Guard
CredentialsAlarm monitoring certification, security trainingSecurity guard license, training
Work EnvironmentRemote, monitoring centerOn-site, premises security
Employer & IndustrySecurity companies, alarm monitoring servicesPrivate businesses, facilities, retail
Job FocusMonitoring alarms remotely, responding to alertsPatrolling, physical presence, preventing incidents

Overnight Alarm Monitoring Remote involves monitoring security systems remotely from a control center, focusing on alert response. Night Security Guards work on-site, providing physical security and patrols. Both roles require security training but differ in environment and daily tasks, catering to different security needs.

What are popular job titles related to Overnight Alarm Monitoring Remote jobs in Raleigh, NC?

For Overnight Alarm Monitoring Remote jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Overnight Alarm Monitoring Remote jobs in Raleigh, NC look for?

The top searched job categories for Overnight Alarm Monitoring Remote jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Overnight Alarm Monitoring Remote jobs?

Cities near Raleigh, NC with the most Overnight Alarm Monitoring Remote job openings:

Overnight Alarm Monitoring Remote jobs near you
Infographic showing various Overnight Alarm Monitoring Remote job openings in Raleigh, NC as of August 2026, with employment types broken down into 25% As Needed, and 75% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,462 per year, or $25.2 per hour.

HCIT Support Specialist - Overnight Shift

KONICA MINOLTA HEALTHCARE AMERICAS INC

Garner, NC • On-site, Remote

Other

Posted yesterday

New

Konica Minolta rating

7.7

Company rating: 7.7 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

79th of 157 rated electronics manufacturers

Job description

Healthcare IT (HCIT) Support Specialist - Overnight Shift
We are seeking an HCIT Support Specialist to join our Healthcare IT Support team. This position works an overnight schedule of five 8-hour shifts per week.
The Healthcare IT Support Specialist identifies, analyzes, troubleshoots and resolves technical issues from internal and external customers pertaining to technical healthcare products and services including software and hardware platforms. Assists customers by phone, email and chat in an inbound technical contact center (helpdesk) environment. Support specialists communicate with end users and distributors as well as inter-departmentally, entering issues and supporting documentation into a ticketing system.
The HCIT Support Specialist is responsible for assisting Customers with questions about the software and hardware of our products as well as troubleshoot issues as they arise. The Specialist will also:
  • Respond to phone, email, and chat requests in a prompt, professional, effective, courteous and friendly manner
  • Investigate, identify, troubleshoot, and solve technical issues for external and internal customers
  • Assist end users with administration of supported software products
  • Use remote access software and other monitoring and management tools to effectively diagnose issues
  • Take ownership of reported issues from start to finish, including escalations when necessary
  • Work with 3rd party integration partners/software vendors to resolve reported issues
  • Install/re-install and configure software & software components related to HCIT products and integrations
  • Assist customers with questions about the software and computing platforms in both written and verbal formats
  • Create, edit, and track effective documentation of client interactions in a single CRM database to ensure accurate information is available for other resources
  • Share knowledge and cross-train others on technical solutions, within cross-functional teams and project teams
  • Understand processes and procedures thoroughly, and ensure communication is effective; inclusive of any interested parties dependent upon the situation
  • Maintain high level of situational awareness and demonstrate ability to shift task priorities based on immediate needs of the customer, team, department, and/or organization and to meet SLA's
  • Understand priorities and demonstrate appropriate sense of urgency to each situation
  • Act as liaison between HCIT Support and other Departments (Sales, Engineering, Implementations, Development, etc.), escalating issues with guidance and helping to communicate and document resolutions
  • Provide remote support during scheduled after hours rotation (includes off-business hours, weekends & holidays)
    • On-call rotation requires connectivity through mobile devices
  • Promote an inclusive environment and foster a team mentality
  • Act in a safe manner at all times and ensure colleagues do not put themselves or others at risk, as safety is everyone's responsibilities
  • Perform other duties as assigned based on business need

Education: Associates' degree in a technical, medical imaging, software or other relevant field with 1 to 3 years of technical customer service support experience(medical field preferred), or equivalent combination of education and applicable experience.
Required experience, knowledge, skills and abilities:
  • Helpdesk and/or Technical call center experience.
  • Ability to work hours between 8 AM and 8 PM EST Monday through Friday including shared on-call (24/7) rotation between 8 PM and 8 AM, weekends, and holidays.
  • Familiarity with medical environments, terminology, software, and workflows; i.e., DICOM, PACS, RIS, HL7, MWL, and others.
  • PACS basic usage experience
  • Proficiency with networking, Windows PC's and Servers and troubleshooting tools.
  • Working knowledge of relational databases (SQL and/or PostgreSQL), query languages and scripting.
  • Exceptional customer service skills with ability to effectively communicate verbally and in written form in a consistently dependable and professional manner.
  • Knowledge of healthcare-related security standards (HIPAA, HITECH, GDPR, etc.)
  • Ability to research and dig for effective resolutions, and then deliver results in a poised and professional manner.
  • Aggressive learner with the ability to research and dig for innovative solutions in a rapidly evolving industry.
  • Ability to resolve customer issues without impacting process, procedures and product integrity.
  • Excellent deductive reasoning and troubleshooting skills.
  • Ability to respond to frequent demands from multiple customers and work in a fast paced and multi-tasked work environment both independently and as a member of a team.

Preferred Skills and Abilities:
  • MSP and RMM experience
  • Enterprise-level system administration (new user setup, security roles and permissions, etc.)
  • SQL DBA or equivalent
  • CRM Administration
  • Support of custom software & experience working with development teams
  • Knowledge of Opal-RAD and/or EXA Software
  • LDAP integration
  • Programming experience (Powershell, Python, Java, SQL stored procedures, etc.)
  • Technical writing skills
  • Peer training experience
  • Organizing/planning ability
  • Call center administration

Travel Requirements: Domestic travel less than 5% for product training purposes.

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