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Remote Microsoft 365 Concierge Jobs (NOW HIRING)

Senior Microsoft 365 Analyst Industry: Energy / Utilities Location (City, State): Tulsa, Oklahoma ... Hybrid schedule (Monday-Thursday onsite, Friday remote) Travel: None required Benefits: This ...

Senior Microsoft 365 Analyst Industry: Energy / Utilities Location (City, State): Tulsa, Oklahoma ... Hybrid schedule (Monday-Thursday onsite, Friday remote) Travel: None required Benefits: This ...

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Our clients run their businesses on Microsoft 365, and they need someone who can keep it running well. We're hiring a full-time remote support technician to own day-to-day M365 administration and ...

Remote; candidates must reside in the Eastern Time Zone. Responsibilities * Own the day-to-day administration, support, health, and continuous improvement of the Microsoft 365 platform. * Serve as ...

Office 365 Administrator

Albany, NY · Remote

$18.50 - $25.25/hr

Remote We are currently seeking candidates who meet the following qualifications. Key Responsibilities * Administer and support Microsoft 365 services including Exchange Online, SharePoint Online ...

Lead Microsoft 365 implementations, migrations, and modernization efforts. * Serve as the client-facing technical lead: run working sessions and translate technical details into terms clients ...

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Remote Microsoft 365 Concierge information

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How much do remote microsoft 365 concierge jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote microsoft 365 concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a Remote Microsoft 365 Concierge?

A Remote Microsoft 365 Concierge is a professional who assists clients virtually with setup, troubleshooting, and optimization of Microsoft 365 products and services. They provide personalized support, answer technical questions, and help users make the most out of tools like Outlook, Teams, SharePoint, and OneDrive. These concierges also guide users through updates, best practices, and integration with other applications, ensuring a smooth and productive Microsoft 365 experience.

What are the key skills and qualifications needed to thrive as a Remote Microsoft 365 Concierge?

To thrive as a Remote Microsoft 365 Concierge, you need in-depth knowledge of Microsoft 365 products, strong troubleshooting abilities, and experience in customer support, often supported by relevant IT certifications such as Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with Microsoft 365 admin centers, ticketing systems, and remote support tools is typically required. Exceptional communication, patience, and problem-solving skills help you deliver outstanding customer experiences and build client trust. These skills ensure efficient resolution of technical issues and high customer satisfaction in a remote, service-focused environment.

What are the primary challenges faced by a Remote Microsoft 365 Concierge when assisting clients, and how can they be successfully managed?

Remote Microsoft 365 Concierges often encounter challenges such as quickly diagnosing diverse technical issues, adapting to various organizational workflows, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these, it's important to maintain strong troubleshooting skills, stay current with Microsoft 365 updates, and use clear, empathetic communication. Proactively collaborating with other support teams and leveraging internal knowledge bases also helps deliver efficient and personalized client service.

What is the difference between Remote Microsoft 365 Concierge vs Remote Microsoft 365 Support Specialist?

AspectRemote Microsoft 365 ConciergeRemote Microsoft 365 Support Specialist
CredentialsMicrosoft 365 certifications, customer service skillsMicrosoft 365 certifications, technical troubleshooting skills
Work EnvironmentCustomer-facing, consultative rolesTechnical support, troubleshooting
Employer & IndustryIT service providers, MSPs, large corporationsIT support companies, internal IT teams

The Remote Microsoft 365 Concierge focuses on customer service, onboarding, and user assistance, providing a consultative experience. In contrast, the Remote Microsoft 365 Support Specialist handles technical issues, troubleshooting, and resolving technical problems. Both roles require Microsoft 365 certifications but differ mainly in their focus—customer experience versus technical support.

More about Remote Microsoft 365 Concierge jobs

What cities are hiring for Remote Microsoft 365 Concierge jobs?

Cities with the most Remote Microsoft 365 Concierge job openings:

What are the most commonly searched types of Microsoft 365 Concierge jobs?

The most popular types of Microsoft 365 Concierge jobs are:

What states have the most Remote Microsoft 365 Concierge jobs?

States with the most job openings for Remote Microsoft 365 Concierge jobs include:

Infographic showing various Remote Microsoft 365 Concierge job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Senior Microsoft 365 Analyst

Addison Group

Tulsa, OK • Remote

$45 - $50/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 17 days ago


Job description

Job Title: Senior Microsoft 365 Analyst

Industry: Energy / Utilities

Location (City, State): Tulsa, Oklahoma

Assignment Type: 12-month contract with potential for extension or conversion

Pay: $45 - $50/hour

Work Schedule: Hybrid schedule (Monday–Thursday onsite, Friday remote)

Travel: None required

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About the Opportunity

Our client is seeking an experienced Senior Microsoft 365 Analyst to join a newly established team supporting enterprise collaboration and productivity platforms. This role will serve as the subject matter expert for Microsoft 365 technologies, partnering with technical teams and business leaders to improve processes, implement new features, and ensure a secure, reliable environment.

This is an excellent opportunity for someone who enjoys both the technical side of Microsoft 365 administration and the opportunity to influence strategy across the organization.

Job Description

The Senior Microsoft 365 Analyst will oversee the administration, optimization, and long-term strategy of the Microsoft 365 ecosystem, including collaboration tools, identity management, licensing, and security initiatives. This individual will work closely with leadership teams, communicate technical concepts to non-technical audiences, and help drive adoption of new technologies.

Key Responsibilities

  • Manage and maintain the Microsoft 365 environment, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, and licensing
  • Evaluate upcoming Microsoft features and determine how they align with business objectives
  • Serve as the Microsoft 365 subject matter expert in meetings with technical teams and business stakeholders
  • Provide advanced troubleshooting and Tier III support for collaboration platforms
  • Lead root-cause investigations and implement long-term solutions to improve system reliability
  • Administer identity and access management, including SSO, MFA, conditional access policies, and permissions
  • Support security and compliance initiatives involving Microsoft Purview, data retention, eDiscovery, and related tools
  • Partner with cross-functional teams to design and implement scalable Microsoft 365 solutions
  • Create documentation, best practices, and training materials for end users and leadership groups
  • Mentor team members and provide technical guidance as needed
  • Participate in an on-call rotation for critical issues (infrequent)

Required Qualifications

  • Extensive hands-on experience administering Microsoft 365 in an enterprise environment
  • Advanced knowledge of Exchange Online, SharePoint Online, Microsoft Teams, and Entra ID
  • Strong understanding of licensing and governance within the Microsoft ecosystem
  • Excellent communication skills with the ability to explain technical concepts to non-technical audiences
  • Experience presenting to leadership teams and business stakeholders
  • Ability to balance technical responsibilities with strategic planning

Education and experience requirements:

  • High school diploma or GED with 15+ years of IT experience; OR
  • Associate degree with 10+ years of IT experience; OR
  • Bachelor's degree in an IT-related field with 8+ years of IT experience

Preferred Qualifications

  • Exposure to Microsoft Purview, compliance, and eDiscovery tools
  • Familiarity with Microsoft Copilot and AI-enabled productivity features
  • Experience supporting enterprise security initiatives and governance programs
  • Background working in highly regulated or large-scale environments

Additional Details

  • Hybrid work environment: four days onsite, one day remote
  • Small, collaborative team structure
  • Two-step interview process consisting of an initial virtual interview followed by a panel discussion
  • Target start date: early September

Perks

  • Opportunity to join a growing team and make an immediate impact
  • Long-term contract with potential for extension or permanent conversion
  • Exposure to enterprise-scale Microsoft technologies
  • Collaborative environment with strong internal growth opportunities
  • Competitive compensation and overtime eligibility for rare after-hours support needs

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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