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Remote Microsoft 365 Concierge Jobs in Riverside, CA

Interlink Technology, Inc.

Be Seen First

Level 1 Help Desk Engineer - Remote

Murrieta, CA · Remote

$20 - $23/hr

Support Microsoft 365, Outlook, Teams, OneDrive, and SharePoint * Resolve password, MFA, email, and ... Use remote monitoring, management, documentation, and AI-assisted support tools * Maintain accurate ...

ENow Software

Product Owner (Remote)

Irvine, CA · Remote

$140K - $150K/yr

About the Role This is a fully remote position. We are seeking an experienced Product Owner to help ... Microsoft 365 product portfolio, including monitoring, reporting, governance, and adoption ...

Shield

Service Desk Manager - Tier II

Anaheim, CA · On-site +1

$93K - $108K/yr

Strong technical background in Windows Server (2016/2019/2022), networking (Cisco, Sophos, SonicWall), cloud platforms (Microsoft 365, Google Workspace, Azure AD), and remote troubleshooting.

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All JobsMicrosoft 365 Concierge JobsRemote Microsoft 365 Concierge JobsRemote Microsoft 365 Concierge Jobs in Riverside, CA

Remote Microsoft 365 Concierge information

See Riverside, CA salary details

$11

$18

$26

How much do remote microsoft 365 concierge jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote microsoft 365 concierge in Riverside, CA is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.05 per hour, depending on experience, location, and employer.

What is a Remote Microsoft 365 Concierge?

A Remote Microsoft 365 Concierge is a professional who assists clients virtually with setup, troubleshooting, and optimization of Microsoft 365 products and services. They provide personalized support, answer technical questions, and help users make the most out of tools like Outlook, Teams, SharePoint, and OneDrive. These concierges also guide users through updates, best practices, and integration with other applications, ensuring a smooth and productive Microsoft 365 experience.

What are the key skills and qualifications needed to thrive as a Remote Microsoft 365 Concierge?

To thrive as a Remote Microsoft 365 Concierge, you need in-depth knowledge of Microsoft 365 products, strong troubleshooting abilities, and experience in customer support, often supported by relevant IT certifications such as Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with Microsoft 365 admin centers, ticketing systems, and remote support tools is typically required. Exceptional communication, patience, and problem-solving skills help you deliver outstanding customer experiences and build client trust. These skills ensure efficient resolution of technical issues and high customer satisfaction in a remote, service-focused environment.

What are the primary challenges faced by a Remote Microsoft 365 Concierge when assisting clients, and how can they be successfully managed?

Remote Microsoft 365 Concierges often encounter challenges such as quickly diagnosing diverse technical issues, adapting to various organizational workflows, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these, it's important to maintain strong troubleshooting skills, stay current with Microsoft 365 updates, and use clear, empathetic communication. Proactively collaborating with other support teams and leveraging internal knowledge bases also helps deliver efficient and personalized client service.

What is the difference between Remote Microsoft 365 Concierge vs Remote Microsoft 365 Support Specialist?

AspectRemote Microsoft 365 ConciergeRemote Microsoft 365 Support Specialist
CredentialsMicrosoft 365 certifications, customer service skillsMicrosoft 365 certifications, technical troubleshooting skills
Work EnvironmentCustomer-facing, consultative rolesTechnical support, troubleshooting
Employer & IndustryIT service providers, MSPs, large corporationsIT support companies, internal IT teams

The Remote Microsoft 365 Concierge focuses on customer service, onboarding, and user assistance, providing a consultative experience. In contrast, the Remote Microsoft 365 Support Specialist handles technical issues, troubleshooting, and resolving technical problems. Both roles require Microsoft 365 certifications but differ mainly in their focus—customer experience versus technical support.

What are popular job titles related to Remote Microsoft 365 Concierge jobs in Riverside, CA?

For Remote Microsoft 365 Concierge jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Remote Microsoft 365 Concierge jobs in Riverside, CA look for?

The top searched job categories for Remote Microsoft 365 Concierge jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Remote Microsoft 365 Concierge jobs?

Cities near Riverside, CA with the most Remote Microsoft 365 Concierge job openings:

Remote Microsoft 365 Concierge jobs near you
Infographic showing various Remote Microsoft 365 Concierge job openings in Riverside, CA as of September 2026, with employment types broken down into 1% Internship, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $39,319 per year, or $18.9 per hour.

MS 365 / Entra Architect

Orange, CA • Remote

Ekman Associates, Inc
Business Management Consulting • 11 - 50 employees
Learn more about Ekman Associates, Incexternal

Full-time

Posted 9 days ago

Job description

Job Description
Title: MS 365 / Entra Architect
Location: Remote
Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands.
Summary:
Seeking an experienced Microsoft 365 / Microsoft Entra ID SME to design, configure, and implement a secure Microsoft 365 cross-tenant collaboration architecture across three independent business-unit environments. This is a "hands-on” role & engagement.
Key Experience:
  • M365 Commercial + GCC
  • Entra cross-tenant/MTO
  • CMMC/GCC
Responsibilities:
  • Work directly with IT leadership & individual business unit IT site administrators & vendor-partners to establish a practical, secure, and supportable architecture enabling cross-company calendar free/busy, identity collaboration, and controlled SharePoint/OneDrive file and folder sharing, while maintaining appropriate CMMC and data-segregation requirements.
  • Assess the current Microsoft 365, Entra ID, Exchange Online, SharePoint, and security configurations across the three production tenants.
  • Develop the target-state architecture for cross-tenant collaboration.
  • Evaluate and, where appropriate, implement a Microsoft Entra Multitenant Organization (MTO) and/or cross-tenant access/B2B architecture.
  • Configure Exchange Online Organization Relationships to provide controlled cross-company calendar free/busy visibility.
  • Configure Entra cross-tenant synchronization/B2B collaboration for appropriately selected users and groups.
  • Design and implement controlled SharePoint Online/OneDrive cross-tenant file and folder collaboration.
  • Establish appropriate Conditional Access, MFA, guest/external-user, access-control, and least-privilege policies.
  • Establish security groups and governance mechanisms for cross-company collaboration.
  • Ensure the architecture appropriately separates general corporate/non-CUI collaboration from GCC High CUI enclave.
  • Review the implications of the newly acquired domain and recommend an appropriate corporate identity/namespace strategy.
  • Assess the deprecated AdTech Commercial tenant for any remaining dependencies and recommend/assist with retirement where appropriate.
  • Document the resulting architecture, configuration, security controls, administration procedures, and ongoing support requirements.
  • Provide knowledge transfer to staff and leave the environment fully supportable after completion.
Qualifications:
  • Microsoft 365 / Office 365 administration
  • Microsoft Entra ID experience
  • Entra B2B and cross-tenant access
  • Entra cross-tenant synchronization
  • Microsoft Entra Multitenant Organizations
  • Exchange Online and Organization Relationships
  • SharePoint Online and OneDrive
  • Microsoft Teams cross-tenant collaboration
  • Conditional Access and MFA
  • Microsoft 365 security and identity governance
  • Microsoft 365 tenant-to-tenant architecture
  • Microsoft Graph / PowerShell administration and automation
  • Microsoft 365 Commercial and GCC environments
  • Compliance / Security Experience
  • Experience working with regulated environments is strongly preferred, particularly:
    • CMMC
    • NIST 800-171
    • CUI data segregation
    • Microsoft 365 GCC / GCC High
    • ITAR/EAR environments
    • Security boundary and data-flow considerations.
  • Must understand that we have a separate GCC High environment in a separate CUI enclave and is not to be incorporated into the general collaboration environment without specific architectural and compliance approval.
Qualified Candidates Only: If you wish to learn more about this opportunity and additional qualifications/responsibilities, please submit your resume. To learn more about Ekman Associates, Inc. please visit our website at www.ekmanassociates.com.