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Remote Mercy Behavioral Health Jobs in Indiana (NOW HIRING)

Parkview Health

Virtual Care Technician

Fort Wayne, IN · On-site +1

Is responsible for continuous remote monitoring and surveillance/observation of behaviors for ... Coordinates and facilitates communication with the nursing unit and other health care departments ...

Parkview Health

Virtual Care Technician

Fort Wayne, IN · On-site +1

Is responsible for continuous remote monitoring and surveillance/observation of behaviors for ... Coordinates and facilitates communication with the nursing unit and other health care departments ...

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All JobsMercy Behavioral Health JobsRemote Mercy Behavioral Health JobsRemote Mercy Behavioral Health Jobs in Indiana

Remote Mercy Behavioral Health information

What is the difference between Remote Mercy Behavioral Health vs Remote Mental Health Counselor?

AspectRemote Mercy Behavioral HealthRemote Mental Health Counselor
CredentialsLicensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC)Licensed Professional Counselor (LPC), Licensed Mental Health Counselor (LMHC)
Work EnvironmentTelehealth settings, outpatient clinics, hospitalsTelehealth, private practice, clinics
Employer & IndustryHealthcare providers, mental health agenciesPrivate practices, healthcare organizations, agencies
Common Search/ComparisonYesYes

Remote Mercy Behavioral Health professionals typically hold specific licenses like LCSW or LPC and work in healthcare or mental health agencies. Remote Mental Health Counselors also require similar licenses and often work in telehealth or private practice settings. While both roles focus on mental health support, Remote Mercy Behavioral Health may be more associated with hospital or agency environments, whereas Remote Mental Health Counselors often work independently or in clinics.

What are popular job titles related to Remote Mercy Behavioral Health jobs in Indiana?

For Remote Mercy Behavioral Health jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Mercy Behavioral Health jobs in Indiana look for?

The top searched job categories for Remote Mercy Behavioral Health jobs in Indiana are:

What cities in Indiana are hiring for Remote Mercy Behavioral Health jobs?

Cities in Indiana with the most Remote Mercy Behavioral Health job openings:

Remote Mercy Behavioral Health jobs near you

Patient Service Representative (Non-Clinical) - Remote in Indiana

Indiana Health Centers

Indianapolis, IN • On-site, Remote

$16.36 - $18.32/hr

Full-time

Medical, Retirement, PTO

Posted 20 days ago

Job description

Job Type
Full-time
Description
Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services (select locations), we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level.
The IHC Corporate team is now recruiting for a remote Non-Clinical Patient Service Representative (PSR) living in the state of Indiana. The PSR ensures a positive and consistent customer service experience for IHC patients. The PSR works closely with the front staff at the sites to provide customer service to patients over the phone to schedule and reschedule appointments, make reminder phone calls, and other patient care related questions.
Applicants who meet the following qualifications will receive priority consideration for this role:
  • Medical Scheduling experience (required)
  • Lives in the state of Indiana (required)
  • Medical customer service experience
  • Remote work experience

Corporate Hours of Operation
Monday - Friday, 8:00 am - 5:00 pm
IHC's robust benefits and compensation package includes:
  • $1000.00 retention bonus paid after one year
  • No nights or weekends
  • Generous Paid Time Off and Floating Holidays
  • Day 1 Insurance benefits eligibility
  • 403(b) Retirement Plan matching at one year of employment
  • Employer-paid Group Life, Short-term disability, and Long-term disability coverages and HSA employer contributions
  • Flexible Leave of Absence programs
  • Personify Health Wellness program with paid incentives for participation
  • Employee Assistance Programs with 24/7 access to therapy consultation services

Patient Service Representative role responsibilities include:
  • Helping improve the patient's experience from the beginning of their encounter by answering the phone to the end of their visit by assisting with completing steps in the treatment plan such as sending a referral to a specialist.
  • Answering phone calls, scheduling appointments, routing calls and addressing other patients' needs.
  • Processing appropriate patient paperwork in a timely manner.
  • Educating patients regarding documents they will need to provide at the time of service.
  • Accurately entering, maintaining, and retrieving data on IHC's Electronic Medical Records (EMR) system.
  • Communicating with patients care team as necessary.

Required Skills:
  • Demonstrate high detail orientation and accuracy.
  • Perform responsibilities accurately, efficiently, and timely.
  • Demonstrate knowledge of standard office practices and procedures.
  • Able to juggle multiple requests and meet multiple deadlines.
  • Follow standard work procedures.
  • Participate in process improvement projects as required.
  • Demonstrate office equipment and computer skills, including data entry.
  • Able to use Microsoft Word, Excel, and Outlook, eCW, Dialpad, etc.

Requirements
  • Graduation from a standard high school, or equivalent (required)
  • Medical Scheduling experience (required)
  • Lives in the state of Indiana (required)
  • Medical customer service experience
  • Remote work experience

Equal Opportunity Employment Statement
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Salary Description
$16.36 - $18.32 (based on qualifications)

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