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McFadyen Digital is the leading advisor and implementer of eCommerce Marketplace solutions. During 15 years of implementing marketplaces, we've built dozens of platforms that cumulatively generate billions of dollars of gross merchandise value (GMV). We're honored to have supported 10% of the Fortune 500 with their digital marketplace initiatives. Over 250 global brands like ABB, AB InBev, ACCO, Albertsons, American Red Cross, American Eagle Outfitters, US Army, US Agriculture Dept, (and many more) have entrusted their digital transformations to McFadyen. We operate global offices across the US, Brazil, and India. McFadyen Digital has been a trusted employer for over 35 years and believes that people are the most important part of our company. We're proud of our Great Place to Work certification.

Learn more about us at our website: www.mcfadyen.com

Can you architect and lead the technologies redefining digital commerce and marketplaces today, from composable, AI-powered platforms like Adobe Commerce to marketplace ecosystems like Mirakl? Could you sit down with a Fortune 500 CIO, CMO, or CDO and help them chart their next enterprise transformation? Do you have the mindset to mentor your team on emerging technologies, generative AI, headless commerce, marketplace orchestration, and help them architect solutions built to scale? Can you partner with our delivery managers on the technical strategy behind major implementations for clients across the globe? Are you energized by the fast-moving intersection of eCommerce, Marketplaces, Martech, AI, and cloud technologies? Have you built the kind of thought leadership that gets you invited to speak at industry conferences?

If you like what you read, take a look at the role below — we'd love to hear from you.

Responsibilities

Top 5 Responsibilities

1. Lead sales discovery and solution design. Conduct technical discovery sessions with enterprise clients to gather business, technical, and marketplace requirements. Translate needs into detailed solution architectures that integrate platforms (Adobe Commerce, commercetools, Mirakl, Databricks, etc.) with enterprise systems and improve business processes.

2. Architect scalable solution designs. Design end-to-end platform architectures on Adobe Commerce, commercetools, SFCC, SAP Hybris, Mirakl, and similar systems. Ensure architectures incorporate data pipelines, analytics, API integrations, and microservices patterns. Produce solution design documents and integration specifications for delivery teams.

3. Advise clients on platform and solution strategy. Serve as trusted technical advisor to existing clients, recommend cross-sell opportunities (data management, platform modernization, advanced analytics), evaluate emerging partner solutions, and guide implementations toward best practices.

4. Develop compelling proposals and business cases. Author solution proposals, ROI statements, and demo materials that communicate value to executive and technical stakeholders. Partner with sales and delivery to scope, estimate, and price engagements.

5. Evaluate and integrate AI/ML capabilities. Assess emerging AI and machine learning technologies, including LLMs, generative AI, recommendation engines, intelligent search, and dynamic pricing, and advise how they enhance client solutions and McFadyen's delivery capabilities. Support proof-of-concept development and AI roadmap planning.

Additional Key Responsibilities

• Estimate effort, staffing, and timelines for delivery teams and cost models for proposals.
• Stay current on platform roadmaps and partner ecosystems; demo capabilities to prospects and clients.
• Mentor delivery and engineering teams on architecture best practices and commerce/marketplace domain expertise.
• Author thought leadership content and case studies for marketing and sales enablement.

Top 5 Qualifications

1. 10+ years of technical architecture or sales engineering experience focused on ecommerce, marketplaces, or digital commerce platforms, with exposure to both B2B and B2C/retail environments.

2. Proven track record in sales-engineering or presales roles, including solutioning, effort estimation, proposal/SOW development, and RFP/RFI response for enterprise clients.

3. Deep hands-on expertise in at least one major commerce platform (Adobe Commerce/Magento, commercetools, BigCommerce, Shopify Plus, Mirakl), including architecture, configuration, and integration patterns.

4. Strong communication and presentation skills demonstrated through successful engagement with C-level executives and technical stakeholders at enterprise scale.

5. Understanding of modern architecture patterns (API-first, headless, composable, microservices) and integration approaches (REST, GraphQL, event-driven). Experience with data architecture and analytics is a strong plus.

Preferred Qualifications

• Experience with data engineering, data warehousing, data lakes, or analytics platforms (Databricks experience is a major plus).
• Familiarity with cloud AI/ML platforms (AWS SageMaker, Azure AI, Google Vertex AI) and MLOps.
• Experience leading or driving digital transformation initiatives at enterprise scale.
• Ability to travel within the US, typically several days per month.
• Bachelor's or Master's degree in Computer Science, Engineering, or related field.

Our Core Values

Caring, Adaptable, Proactive, Empowering Clients

Keywords

eCommerce, Digital Commerce, Marketplace, Adobe Commerce, Magento, Mirakl, Mirakl-Adobe Integration, Composable Commerce, MACH, Microservices, Cloud-native, API-first, Headless, AWS, Azure, GCP, Kubernetes, Terraform, DevOps, CI/CD, React, Next.js, TypeScript, Shopify Plus, commercetools, GraphQL, Event-driven, Serverless, Data Mesh, GenAI, Personalization.

eCommerce & Marketplace Platforms

Adobe Commerce (Magento), Salesforce Commerce Cloud (SFCC), SAP Hybris, Mirakl, ChannelAdvisor, commercetools, BigCommerce, Shopify Plus

Technology & Tools

CRM (Salesforce), PIM (Product Information Management), CPQ (Configure Price Quote), CMS (Content Management Systems), OMS (Order Management Systems), ERP (Enterprise Resource Planning), BI Tools (Business Intelligence), Cloud AI/ML Platforms (AWS, Azure, GCP), LLMs & Generative AI Frameworks

Equal Employment Opportunity

McFadyen's goal is to ensure that our clients are able to maximize the return on their technology investment by providing better service to their clients, partners and internal teams. At McFadyen we truly believe our employees are our most valuable asset. Across our locations in the US, Brazil and India, we offer a world class work culture that enables top notch delivery for some of the world's most influential companies.

McFadyen Digital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable.