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Remote Merchant Account Manager Jobs in Colorado

Sbdinc

Account Manager - Denver

Denver, CO · Remote

$84K - $135K/yr

Account Manager - Denver, CO - Field/Remote Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of ...

Vertafore

Sr. Field Account Manager

Denver, CO · Remote

The Sr. Field Account Manager is responsible for retaining and further developing existing customer ... remote with a stable internet connection on an as needed basis · Located and working from an ...

Pentair

Key Account Manager - OEM

Denver, CO · On-site +1

$92K - $171K/yr

This role is remote when not traveling and does require roughly 30-40% of travel. You will: * Own ... Experience managing distributors, strategic accounts, OEM customers, or new business development ...

AECOM

Navy Client Account Manager

Denver, CO · On-site +1

... Account Manager for AECOM DCS. This position will collaborate with the overall Navy/NAVFAC CAM as ... This position will offer flexibility for primarily remote work schedules and can be based from a ...

AECOM

Navy Client Account Manager

Denver, CO · On-site +1

... Account Manager for AECOM DCS. This position will collaborate with the overall Navy/NAVFAC CAM as ... This position will offer flexibility for primarily remote work schedules and can be based from a ...

Harris

Business Development Account Manager

Denver, CO · Remote

$90K - $115K/yr

Altera Digital Health Corporate Development Account Manager Remote U.S.-based Role We are seeking a Corporate Development Account Manager to join our team and playa central rolein sourcing and ...

ABB

Contractor Key Account Manager - West

Denver, CO · Remote

The Contractor Key Account Manager - West develops, implements, and manages the strategy and ... While this is a remote position, preference is for candidates located in one of the following metro ...

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All JobsMerchant Account JobsRemote Merchant Account Manager JobsRemote Merchant Account Manager Jobs in Colorado

Remote Merchant Account Manager information

What does a remote merchant account manager do?

A Remote Merchant Account Manager is responsible for overseeing and managing relationships with merchants who use a company's payment processing services, all while working from a remote location. Their duties typically include onboarding new merchants, resolving account issues, ensuring compliance with payment regulations, and helping merchants optimize their transaction processes. They act as the primary point of contact between the merchant and the company, providing support and guidance to maximize merchant satisfaction and retention.

What is the difference between Remote Merchant Account Manager vs Remote Sales Executive?

AspectRemote Merchant Account ManagerRemote Sales Executive
Required CredentialsSales certifications, banking or finance knowledgeSales certifications, industry-specific knowledge
Work EnvironmentClient management, financial institutions, payment processing companiesBusiness development, client outreach, product promotion
Employer & Industry UsagePayment processors, banks, fintech firmsRetail, tech, B2B services
Search & Comparison IntentUnderstanding roles in payment processing and merchant servicesExploring sales roles in various industries

The Remote Merchant Account Manager focuses on managing merchant accounts, ensuring payment processing solutions meet client needs, and maintaining ongoing client relationships. In contrast, a Remote Sales Executive primarily seeks new clients, promotes products, and drives sales growth. While both roles require sales skills and industry knowledge, their core responsibilities differ—one emphasizes account management, the other sales acquisition.

What are the key skills and qualifications needed to thrive as a remote merchant account manager?

To thrive as a Remote Merchant Account Manager, you need a strong background in account management, sales, and payment processing, often supported by a degree in business or related fields. Familiarity with CRM platforms, payment gateways, and analytics tools is typically required, along with any relevant industry certifications. Excellent communication, problem-solving, and relationship-building skills help you effectively support and grow merchant partnerships. These abilities are crucial for maintaining client satisfaction, driving revenue, and managing accounts efficiently in a remote setting.

How does a remote merchant account manager typically collaborate with cross-functional teams to support client success?

As a Remote Merchant Account Manager, you'll regularly coordinate with sales, technical support, and risk management teams to ensure seamless onboarding and ongoing satisfaction for merchant clients. While working remotely, effective communication through video calls, project management tools, and shared documentation is key. You'll often act as the primary liaison, relaying client feedback and requirements to internal teams, troubleshooting issues, and helping to implement solutions that align with both client goals and company policies. This collaborative dynamic not only supports clients but also helps you build strong professional relationships within the organization.
What are popular job titles related to Remote Merchant Account Manager jobs in Colorado? For Remote Merchant Account Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Remote Merchant Account Manager jobs in Colorado look for? The top searched job categories for Remote Merchant Account Manager jobs in Colorado are:
What cities in Colorado are hiring for Remote Merchant Account Manager jobs? Cities in Colorado with the most Remote Merchant Account Manager job openings:
Remote Merchant Account Manager jobs near you

Manager, Account Management

Pharmacy Alternatives

Denver, CO • Remote

$95K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Our Company

Pharmacy Alternatives

Overview

Under the general direction of the Director, Account Management, Account Manager delivers on the company's value proposition to its Individuals with Developmental Disabilities (IDD) clients. Cultivates and maintains on-going strategic client relationships and partnerships within the organization to achieve the revenue, growth, and retention goals of PharMerica/Pharmacy Alternatives.  Ensures retention of assigned book of business and drives resident adoption.

The Manager, Account Management leads a group of Account Managers responsible for retaining and growing a portfolio of clients in a service-based business.  This role combines people leadership, client oversight, and crossfunctional collaboration to ensure consistently excellent client experience and strong financial performance.

The ideal candidate will have 5+ years of experience in account management, customer success, or client services within a B2B or professional services environment, preferrably healthcare, and have experience leading or supervising account managers or client-facing teams

Remote Opportunity. May reside anywhere within the Western USA

Schedule: Monday-Fridat, hours per business needs

Travel: 50%

We offer:

Competitive pay

Health, dental, vision and life insurance benefits

Company paid STD and LTD

Employee Discount Program

401k

Paid-time off

Tuition reimbursement

Non-retail/Closed-door environment

Annual Incentive Bonus

Responsibilities
  • Leads, coaches, and develops a team of Account Managers, including goal setting, performance reviews, and ongoing feedback and training
  • Allocates books of business, balance workloads, and ensure appropriate coverage and succession plans for all key accounts
  • Establishes and tracks KPIs for retention, revenue growth, client satisfaction, and account health, and take action on trends and gaps
  • Serves as an escalation point for complex client issues, major service failures, or highstakes negotiations, ensuring timely and satisfactory resolution
  • Oversees the quality and consistency of account planning, QBRs, and renewal/expansion strategies executed by the team
  • Partners with Sales, Operations, and Product/Service Delivery to align on client objectives, implementation standards, and ongoing improvement opportunities
  • Drives adoption and effective use of CRM and account management tools, ensuring accurate data, pipeline visibility, and reporting
  • Contributes to pricing, contract terms, and renewal strategies for key accounts in collaboration with leadership and Sales
  • May be assigned responsibility for managing and growing designated national accounts, serving as the primary point of contact and strategic lead for multi-location or enterprise-level clients
  • Supports hiring, onboarding, and rampup of new Account Managers to meet growth and capacity needs
  • Champions a clientcentric culture focused on proactive communication, value realization, and continuous improvement of service delivery
Qualifications
  • Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent experience, preferred
  • 5+ years of experience in account management, customer success, or client services within a B2B or professional services environment
  • Experience leading or supervising account managers or client-facing teams, preferred
  • Demonstrated success driving client retention, expansion, and satisfaction against measurable targets
  • Proficiency with CRM platforms and basic reporting/analytics tools
  • Strong people leadership skills, including coaching, performance management, and developing talent
  • Exceptional communication and executivelevel presentation skills, with the ability to influence both clients and internal stakeholders
  • Strategic and analytical mindset, able to interpret account and portfolio data and translate it into actionable plans
  • High degree of ownership and bias for action in resolving client issues and removing obstacles for the team
  • Ability to thrive in a fastpaced, serviceoriented environment with competing priorities
About our Line of BusinessPharmacy Alternatives, an affiliate of PharMerica, is a specialized pharmacy provider focused on serving individuals with cognitive or intellectual and developmental disabilities (I/DD). Pharmacy Alternatives offers long-term pharmacy solutions specializing in serving special-needs populations who live in intermediate care facilities, waiver homes, group homes, assisted living, supported-living or foster care. Our state-of-the-art approach includes packaging technology specially designed for the population we serve and electronic medication management that helps people live their best lives. For more information, please visit www.pharmacyalternatives.com. Follow us on Facebook and LinkedIn.Salary RangeUSD $95,000.00 - $110,000.00 / YearEmployment Type: FULL_TIME

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