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Remote Medical Jobs in Puerto Rico (NOW HIRING)

Firstsource

Customer Service Representative

Mayaguez, PR · Remote

$16 - $21.75/hr

Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider ... Specific qualifications for this medical role include: High School diploma or GED 1 Year Call ...

Deloitte

Epic Denials Management Operator

San Juan, PR · Remote

$17.75 - $23.50/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and scheduled onsite time as needed. Recruiting for this role ends on 01/01/2027. Work you'll do As an Epic ...

OncoHealth

Case Review Specialist - PR

Guaynabo, PR · On-site +1

Remote/hybrid experience preferred * A minimum of 2-4 years' administrative experience and/or ... The Opportunity The cost of cancer related medical services and prescription drugs in the United ...

OncoHealth

Case Review Representative

Guaynabo, PR · On-site +1

$13 - $15/hr

Remote/hybrid work experience preferred * A minimum of 2 years of healthcare related administrative ... The Opportunity The cost of cancer related medical services and prescription drugs in the United ...

Bristol Myers Squibb

... Medical Affairs, IT, and HR. Key Responsibilities * APAC Privacy Legal Advisor. Serve as the ... For field-based and remote-by-design roles the ability to physically travel to visit customers ...

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Remote Medical information

What is a remote medical?

A Remote Medical job allows healthcare professionals to provide medical services, consultations, or administrative support from a remote location. These roles can include telemedicine doctors, remote nurses, medical coders, and healthcare customer support representatives. Remote medical jobs leverage technology such as video calls, electronic health records (EHR), and secure messaging to diagnose, treat, or manage patient care. This setup improves patient accessibility to healthcare while offering professionals flexibility in their work environment.

What are the key skills and qualifications needed to thrive in a remote medical position?

To thrive in a Remote Medical role, you need a medical or healthcare background, strong clinical understanding, and appropriate licensure or certification for your specialty. Proficiency in telemedicine platforms, electronic health records (EHR) systems, and secure communication tools is commonly required. Exceptional verbal communication, time management, and independent problem-solving skills allow you to excel while working remotely. These skills are crucial for providing effective patient care, maintaining compliance, and ensuring seamless collaboration within distributed healthcare teams.

What are some challenges unique to working in a remote medical position, and how can they be managed?

Remote medical professionals may face challenges such as limited face-to-face interaction with patients and colleagues, reliance on technology for communication and care delivery, and maintaining patient privacy in a home work environment. Developing strong digital literacy, setting up a private and secure workspace, and following clear protocols for virtual healthcare can help address these challenges. Effective communication with patients and collaborating physicians, along with regular training in telemedicine best practices, are key to ensuring high care standards and job satisfaction. Organizations often provide ongoing tech support and peer communities to support remote workers in overcoming these hurdles.

What are the most commonly searched types of Medical jobs in Puerto Rico?

The most popular types of Medical jobs in Puerto Rico are:

What are popular job titles related to Remote Medical jobs in Puerto Rico?

For Remote Medical jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Remote Medical jobs in Puerto Rico look for?

The top searched job categories for Remote Medical jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Remote Medical jobs?

Cities in Puerto Rico with the most Remote Medical job openings:

Remote Medical jobs near you
Infographic showing various Remote Medical job openings in Puerto Rico as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 100% Remote job distribution.

Customer Service Representative

Firstsource

Mayaguez, PR • Remote

$16 - $21.75/hr

Full-time

Posted 6 days ago

Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

28th of 71 rated call and contact centers

Job description

Work Location: Remote-NearShore

Job Type: Full-time

About Firstsource 

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.

Our clientele includes Fortune 500 and FTSE 100 companies.

Job Description:

Conduct outbound calls and/or campaigns when directed.

Thoroughly document all customer transactions in host system.

Adhere to scheduled shifts to ensure optimal phone coverage.

Ensure compliance to all regulatory guidelines.

Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.

Follow safety guidelines outlined by Illness and Injury Prevention Program.

Specific qualifications for this medical role include:

High School diploma or GED
1 Year Call Center Exp

Six months healthcare claims experience.

Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distraction
Ability to multitask
Specific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change

What Firstsource employees say

Pay

Benefits

Hours and flexibility

Workplace

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