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Remote Medical Receptionist Jobs in Puerto Rico (NOW HIRING)

RelateCare

$11/hr

Remote

All JobsRemote Medical Receptionist JobsRemote Medical Receptionist Jobs in Puerto Rico

Remote Medical Receptionist information

What is a Remote Medical Receptionist job?

A Remote Medical Receptionist is responsible for managing administrative tasks for a healthcare facility while working from a remote location. Duties typically include answering phone calls, scheduling appointments, verifying insurance, and handling patient inquiries. They use various communication tools and healthcare software to ensure smooth office operations. Strong organizational skills, professionalism, and knowledge of medical terminology are often required.

What are typical daily responsibilities for a Remote Medical Receptionist?

As a Remote Medical Receptionist, your typical day includes handling patient phone calls, scheduling and confirming appointments, managing electronic patient records, and relaying messages to providers or clinical staff. You may also verify insurance information, complete intake paperwork, and provide basic information about the practice or procedures. Working closely with both patients and medical teams, you play a vital role in ensuring smooth and efficient front-office operations from a remote location. Remaining organized and responsive throughout the day helps foster a positive experience for both patients and staff.

What are the key skills and qualifications needed to thrive in the Remote Medical Receptionist position, and why are they important?

To thrive as a Remote Medical Receptionist, you need excellent organizational skills, attention to detail, and familiarity with medical terminology, typically supported by high school education or relevant experience in healthcare administration. Experience with electronic health record (EHR) systems, virtual phone systems, and scheduling software is highly valuable. Outstanding communication, multitasking abilities, and a friendly, patient-centric attitude are important soft skills in this role. These capabilities ensure efficient patient intake, seamless communication between patients and providers, and a positive first impression of the medical practice.

What are the most commonly searched types of Medical Receptionist jobs in Puerto Rico? The most popular types of Medical Receptionist jobs in Puerto Rico are:
What are popular job titles related to Remote Medical Receptionist jobs in Puerto Rico? For Remote Medical Receptionist jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Remote Medical Receptionist jobs in Puerto Rico look for? The top searched job categories for Remote Medical Receptionist jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Remote Medical Receptionist jobs? Cities in Puerto Rico with the most Remote Medical Receptionist job openings:
Remote Medical Receptionist jobs near you
Infographic showing various Remote Medical Receptionist job openings in Puerto Rico as of June 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Temporary. Highlights an 2% Hybrid, and 98% Remote job distribution.
Patient Service Representative - English Speaking, Puerto Rico based

Patient Service Representative - English Speaking, Puerto Rico based

RelateCare

Remote

$11/hr

Full-time

Posted 9 days ago

Job description

Job description:

Please note that this role is ONLY open to candidates currently residing in Puerto Rico.

Mission Statement

We connect patients, providers, and caregivers to the right care, at the right time, in the right place, resulting in exceptional experiences and outcomes for patients and providers.

Our vision is to be the partner of choice for healthcare organizations in the delivery of patient access solutions.

The specific behaviors and skills we care about most are Integrity, Innovation, Collaboration, Empathy and Excellence.

Summary

We are rapidly expanding and we are looking for Patient Scheduling Representatives who reside in Puerto Rico and are available to work remotely.

We specialize in connecting patients, providers and caregivers ensuring that patients can access the right care at the right time and in the right place. We are a multidisciplinary team of nurses, contact management specialists and technologists who work with leading hospital and health organizations.

Shift pattern:

8 hour shifts, falling between 8am and 8pm Monday to Sun. The role will be discussed in more detail during the interview process.

Key Duties:

  • Receiving inbound calls from patients looking to schedule physician appointments
  • Connecting patients, providers and caregivers to the right care, at the right time, in the right place, resulting in an exceptional experience and outcome for patients and providers
  • Verifying and reviewing patient insurance coverage and benefit eligibility
  • Resolving patient requests efficiently
  • Accurately entering patient data into multiple systems

Candidate Requirements:

  • Must be resident in Puerto Rico
  • Must be able to work remotely
  • Must have fixed line broadband internet connectivity
  • Exceptional customer service skills
  • Empathy and the ability to soothe anxious callers
  • Previous customer service experience (face to face or contact center)
  • Excellent communication skills, both written and verbal
  • Fluent English and the ability to relay information to callers in an easily understood manner
  • Ability to multitask
  • Computer literacy and ability to learn new systems
  • Adaptability to changes in processes and procedures

Job Type: Full-time

Benefits:

  • Employee assistance program

Experience:

  • customer service: 1 year (Preferred)

Language:

  • English (Required)

Location:

  • Puerto Rico (Required)

Work Location: Remote

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