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Remote Medical Customer Service Jobs in Minnesota

Blu Dot

Customer Service Specialist

Minneapolis, MN · On-site +1

$17.75 - $23.50/hr

Customer Service Specialist REPORTS TO: Customer Service Manager JOB CLASSIFICATION: Salary/Non ... full-time remote work available) *Everyone's welcome to our party! Blu Dot always welcomes ...

Liveops

Remote Spanish Bilingual Customer Service

Mankato, MN · Remote

$15.25 - $19.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Huntington

Customer Service Specialist 1

Minnetonka, MN · On-site +1

$21 - $24/hr

Customer Service Associate I Summary: The Customer Service Associate I position provides "Simply ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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Remote Medical Customer Service information

See Minnesota salary details

$12

$17

$23

How much do remote medical customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote medical customer service in Minnesota is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.76 per hour, depending on experience, location, and employer.

What is a remote medical customer service?

A Remote Medical Customer Service job involves assisting patients, healthcare providers, and insurance companies with inquiries related to medical services, billing, appointments, and insurance claims. You communicate with customers via phone, email, or chat while working from home. Strong customer service skills, medical knowledge, and familiarity with healthcare systems are often required. This role ensures patients receive accurate information and a positive experience when interacting with medical services.

What are the key skills and qualifications needed to thrive in remote medical customer service?

To thrive as a Remote Medical Customer Service representative, you need a basic understanding of medical terminology, strong communication abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, electronic health records (EHR) systems, and secure communication tools is commonly required, and healthcare support certification can be an advantage. Excellent listening skills, patience, and problem-solving abilities help you handle patient inquiries with care and professionalism. These competencies are crucial for providing accurate information, maintaining patient confidentiality, and ensuring a positive experience in a remote healthcare setting.

What are some common challenges faced in a remote medical customer service role?

One common challenge in Remote Medical Customer Service is accurately addressing patient concerns and questions without face-to-face interaction, which requires clear verbal communication and strong listening skills. Team members also need to navigate sensitive health information while maintaining strict privacy standards and complying with HIPAA regulations. Additionally, quickly adapting to different EHR or CRM platforms and resolving insurance or billing queries can be demanding. However, remote team structures often include regular virtual meetings and ongoing training to help you stay connected and supported while working from home.

What are popular job titles related to Remote Medical Customer Service jobs in Minnesota?

For Remote Medical Customer Service jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Medical Customer Service jobs in Minnesota look for?

The top searched job categories for Remote Medical Customer Service jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Medical Customer Service jobs?

Cities in Minnesota with the most Remote Medical Customer Service job openings:

Remote Medical Customer Service jobs near you
Infographic showing various Remote Medical Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,315 per year, or $17.9 per hour.

Office Home Medical Equipment Coordinator

HealthPartners

Saint Paul, MN • On-site, Remote

$20.74 - $31.10/hr

Full-time

Medical, Retirement

Posted 8 days ago

HealthPartners rating

7.5

Company rating: 7.5 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

232nd of 898 rated healthcare providers

Job description


Office Home Medical Equipment Coordinator
RHSC is looking to hire a Office Home Medical Equipment Coordinator to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Position Summary:
This position will coordinate administrative functions and workflows in providing clinical and billing services to Home Medical Equipment (HME) patients. Major responsibility will be to support the customer service, clinical, and billing functions for HME as well as support and follow-up for HME patients. This position has primarily clerical responsibilities with other duties that include office supply management and medical equipment procurement and coordination. Management and triaging of department phone calls is a major component of this role.
Work Schedule:
8:30AM - 5:00PM, Monday - Friday, possible Saturday mornings
Required Qualifications:
  • Education:
    • High school diploma/GED, associates or bachelor's degree
  • Experience:
    • One or more years of sales customer service experience in a durable medical equipment or business environment with high service standards required.
  • Knowledge, Skills, and Abilities:
    • Analytical, data entry and mathematical ability
    • Moderate computer working knowledge (i.e., Windows, Word, Excel, and Outlook)
    • Ability to multitask and coordinate projects
    • Experience managing customer service issues via telephone
    • Knowledge of sleep therapy supplies and equipment, product lines, and insurance guidelines for reimbursement is desirable

Preferred Qualifications:
  • Education:
    • Advanced degree in relevant medical field (e.g., coding, medical administrative) preferred.
  • Experience:
    • Four (4) years clerical/data entry experience preferred. Prefer previous medical and customer service experience at a Durable Medical Equipment company. Experience with inventory management, electronic health care management software, merchandising and performing retail transactions preferred. Sales and customer service training a plus.
  • Licensure/ Registration/ Certification:
    • Basic Life Support (BLS) certification preferred.
  • Knowledge, Skills, and Abilities:
    • Knowledge of the medical customer service is beneficial
    • Advanced working knowledge of electronic medical record systems
    • Phone customer services skills
    • Advanced computer working knowledge (i.e., Word, Excel, and Outlook)

About Us
At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total HealthAs a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.

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