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Remote Medical Customer Service Jobs in Minnesota

HMG Careers

Remote Customer Service and Sales

Duluth, MN · Remote

$69K/yr

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Blu Dot

Customer Service Specialist

Minneapolis, MN · On-site +1

$17.75 - $23.50/hr

Customer Service Specialist REPORTS TO: Customer Service Manager JOB CLASSIFICATION: Salary/Non ... full-time remote work available) *Everyone's welcome to our party! Blu Dot always welcomes ...

Liveops

Remote Spanish Bilingual Customer Service

Mankato, MN · Remote

$15.25 - $19.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Cigna

$15.50 - $21/hr

The Call Center Customer Service Representative represents the company, and our people make all the ... medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) ...

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All JobsMedical Customer Service JobsRemote Medical Customer Service JobsRemote Medical Customer Service Jobs in Minnesota

Remote Medical Customer Service information

See Minnesota salary details

$12

$17

$23

How much do remote medical customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote medical customer service in Minnesota is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.76 per hour, depending on experience, location, and employer.

What is a remote medical customer service?

A Remote Medical Customer Service job involves assisting patients, healthcare providers, and insurance companies with inquiries related to medical services, billing, appointments, and insurance claims. You communicate with customers via phone, email, or chat while working from home. Strong customer service skills, medical knowledge, and familiarity with healthcare systems are often required. This role ensures patients receive accurate information and a positive experience when interacting with medical services.

What are the key skills and qualifications needed to thrive in remote medical customer service?

To thrive as a Remote Medical Customer Service representative, you need a basic understanding of medical terminology, strong communication abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, electronic health records (EHR) systems, and secure communication tools is commonly required, and healthcare support certification can be an advantage. Excellent listening skills, patience, and problem-solving abilities help you handle patient inquiries with care and professionalism. These competencies are crucial for providing accurate information, maintaining patient confidentiality, and ensuring a positive experience in a remote healthcare setting.

What are some common challenges faced in a remote medical customer service role?

One common challenge in Remote Medical Customer Service is accurately addressing patient concerns and questions without face-to-face interaction, which requires clear verbal communication and strong listening skills. Team members also need to navigate sensitive health information while maintaining strict privacy standards and complying with HIPAA regulations. Additionally, quickly adapting to different EHR or CRM platforms and resolving insurance or billing queries can be demanding. However, remote team structures often include regular virtual meetings and ongoing training to help you stay connected and supported while working from home.

What are popular job titles related to Remote Medical Customer Service jobs in Minnesota?

For Remote Medical Customer Service jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Medical Customer Service jobs in Minnesota look for?

The top searched job categories for Remote Medical Customer Service jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Medical Customer Service jobs?

Cities in Minnesota with the most Remote Medical Customer Service job openings:

Remote Medical Customer Service jobs near you
Infographic showing various Remote Medical Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,315 per year, or $17.9 per hour.

Fully Remote Customer Service Representative

Globe Life American Income Division

Plymouth, MN • On-site, Remote

$17 - $23/hr

Full-time

Medical, Life

Posted 21 days ago

Job description

Empower Your Career - 100% Remote Opportunity
Ready to achieve professional success without sacrificing time with the people who matter most? Join our fully virtual, work-from-home team where flexibility, growth, and income potential come together.
We're seeking motivated individuals who enjoy helping others, thrive in a remote environment, and take pride in delivering exceptional client experiences. In this role, you'll connect with clients daily, provide clear guidance, and make a meaningful impact-all from the comfort of home.
What We're Looking For
  • Strong communication skills, including active listening and problem-solving
  • Adaptability and willingness to learn in a fast-paced environment
  • Ability to work independently while collaborating with a remote team
  • Positive attitude and professional mindset
  • Strong work ethic and drive to succeed
  • Customer service or client-facing experience is helpful, but not required
Key Responsibilities
  • Communicate with clients through phone and Zoom appointments
  • Provide professional customer support and guidance
  • Assist clients with questions, benefits information, and follow-up support
  • Build positive, long-term client relationships
  • Participate in ongoing training and professional development
  • Collaborate with team members in a fully remote environment
What You'll Receive
  • Flexible schedule with weekly pay
  • 100% remote work - no commuting required
  • Weekly training led by experienced industry leaders
  • Comprehensive life insurance coverage
  • Health insurance reimbursement program
  • Access to industry-leading tools and technology
  • Advancement and leadership growth opportunities
  • Positive, supportive, and team-oriented culture
Why Join AO?
  • Fully remote flexibility designed around work-life balance
  • Ongoing mentorship and leadership development
  • Stable company with strong growth and advancement opportunities
  • Meaningful work helping support and protect working families
How to Apply
Please submit your updated resume and compensation expectations for review.
All interviews are conducted through Zoom video conferencing for convenience and flexibility.
👉 Apply today and start building a career that offers flexibility, growth, and real opportunity.

Apply