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Remote Masters Information Technology Jobs (NOW HIRING)

Travel + Leisure Co.

Staff IT Auditor

Orlando, FL · On-site +1

This role is hybrid in office Monday, Tuesday and Wednesday, and remote Thursday and Friday. How ... A bachelors or masters degree in information technology/computer information systems or related ...

Omm IT Solutions

IT Project Manager

Washington, DC · Remote

$111K - $131K/yr

This is a Remote job (part\-time 20 hrs a week). \n \n \n \n \n \n \n \n \n The candidate shall be ... A versatile understanding of Information Technology (IT) and Cybersecurity capabilities. \n * A ...

Back Bay Networks

IT Specialist

Houston, TX · Remote

This is a remote position, but candidates must be based in the Houston, TX area to support clients ... IT support experience (MSP experience strongly preferred) * Strong experience with: * Windows ...

Back Bay Networks

IT Specialist

Houston, TX · Remote

This is a remote position, but candidates must be based in the Houston, TX area to support clients ... IT support experience (MSP experience strongly preferred) * Strong experience with: * Windows ...

Field Materials

$111K - $137K/yr

About the Role As our part-time IT Manager, you will own the internal technology backbone of a fully remote, fast-scaling startup. You will be the go-to person for everything from laptop provisioning ...

On Board Experiential

IT Director

New York, NY · On-site +1

This position leads IT operations, vendor partnerships, and technology initiatives across multiple office locations and remote employees while ensuring the protection, integrity, and availability of ...

On Board Experiential

IT Director

New York, NY · On-site +1

This position leads IT operations, vendor partnerships, and technology initiatives across multiple office locations and remote employees while ensuring the protection, integrity, and availability of ...

Mondo

IT Manager

Los Angeles, CA · Remote

$130K/yr

Apply now: IT Manager, Remote (West Coast Hours Required). Start date is ASAP for this permanent position. Job Title: IT Manager Location-Type: Remote (PST hours required, 9-6 PST core hours ...

New

Mondo

IT Manager

Los Angeles, CA · Remote

$130K/yr

Apply now: IT Manager, Remote (West Coast Hours Required). Start date is ASAP for this permanent position. Job Title: IT Manager Location-Type: Remote (PST hours required, 9-6 PST core hours ...

New

Cherokee Federal

Remote Healthcare IT Project Manager

$85K - $95K/yr

Remote Healthcare IT Project Manager I ***As required by our governmental client, this position requires being a US Citizen AND an active ENTER TYPE OF CLEARANCE or the ability to obtain this ...

Redpanda Data

IT Engineer

They are seeking an IT Engineer to drive user support, manage security compliance, and improve ... Responsibilities : • Drive frontline support - triage and resolve remote end-user issues • ...

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All JobsRemote Masters Information Technology Jobs

Remote Masters Information Technology information

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How much do remote masters information technology jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for remote masters information technology in the United States is $29.50, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $35.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT professional with a master's degree, and why are they important?

To thrive as a Remote Masters Information Technology professional, you need advanced knowledge of IT systems, software development, cybersecurity, and data management, typically backed by a master's degree in IT or a related field. Proficiency with cloud computing platforms (such as AWS or Azure), project management tools (like Jira or Trello), and relevant certifications (such as CompTIA, CISSP, or PMP) is highly valued. Strong problem-solving, self-motivation, and effective virtual communication skills set candidates apart in remote environments. These skills are essential for delivering high-quality technical solutions, collaborating across distributed teams, and ensuring project success in a remote setting.

What are Remote Masters Information Technology professionals?

Remote Masters Information Technology professionals are individuals who hold a master's degree in information technology and work remotely, often from home or another location outside of a traditional office. They are responsible for designing, implementing, and managing IT systems, providing technical support, and ensuring data security for organizations. These professionals may specialize in areas such as cybersecurity, cloud computing, software development, or IT project management. Working remotely allows them to collaborate with global teams and manage IT infrastructure using digital tools and platforms.

What are some common challenges faced by professionals in remote Masters Information Technology roles, and how can they overcome them?

Remote Masters Information Technology professionals often face challenges such as communication barriers, time zone differences, and maintaining a healthy work-life balance. To overcome these, it's important to utilize collaboration tools effectively, set clear expectations with both team members and supervisors, and establish routines that separate work from personal time. Regular virtual meetings and proactive communication can help ensure alignment with project goals and foster a sense of team cohesion, even when working from different locations.
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Remote Masters Information Technology jobs near you

IT Support Manager - Remote US

Sangoma Technologies

Dallas, TX • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

IT Support Manager - Remote US

RemoteInternal Systems and InfrastructureFull time

Dallas, Texas, United StatesAtlanta, Georgia, United StatesOverviewApplicationDescription

IT Support Manager

Sangoma Technologies is looking for an accomplished IT Support Manager to lead our technical support team and enhance our commitment to customer satisfaction. As a trusted leader in business communications solutions, we are focused on providing top-notch services that leverage innovative technology to foster better communication. In this pivotal role, you will oversee IT support operations, ensuring our clients receive timely, efficient assistance. You will also play an integral part in developing support strategies, managing a team of IT support technicians, and collaborating with various departments to enhance the overall customer experience. If you thrive in a fast-paced environment and have a passion for technology and customer service, we invite you to help us uphold our reputation for excellence. While this is a remote position in the US, we are accepting candidates from the central and eastern time zones.

Your Role:
  • Manage, mentor, and develop a team of IT support technicians.
  • Oversee the daily operations of the technical support department, ensuring the delivery of high-quality service.
  • Develop and implement IT support policies, procedures, and best practices.
  • Coordinate with other departments to resolve complex technical issues and provide customer feedback for continual improvement.
  • Analyze and report on support metrics to identify areas for improvement.
  • Serve as a point of escalation for advanced technical support issues.
  • Maintain a comprehensive knowledge base of support procedures and technical solutions.
  • Ensure team adherence to service level agreements (SLAs) and quality standards.
  • Develop training programs for staff to enhance technical skills and customer service capabilities.
  • Stay current with industry trends and emerging technologies to continuously enhance support services.
  • Participate in IT projects and initiatives to improve overall business operations.

Your passion for customer service and results-oriented approach will play a pivotal role in driving satisfaction across our user and partner base.

Requirements

Your Background:

  • 7+ years of experience in IT support, with at least 3 years in a managerial or supervisory role.
  • Bachelor’s degree in Information Technology, Computer Science, or related years of experience in IT.
  • Strong understanding of IT service management (ITSM) frameworks.
  • Strong Microsoft experience and working knowledge of all products.
  • Must have experience in triaging IT ticket requests.
  • Proven leadership and team management skills.
  • Excellent problem-solving and analytical abilities.
  • Exceptional verbal and written communication skills.
  • Ability to work in a fast-paced environment and manage competing priorities.
  • Strong customer service orientation and a commitment to excellence.
  • Familiarity with ticketing systems, remote support tools, and network troubleshooting.

Preferred:

  • ITIL certification or other relevant IT service management certifications.
  • Experience working in the telecommunications or software industry.
  • Knowledge of VoIP technologies and Unified Communication systems.
  • Proficient in using performance metrics and KPIs to drive team effectiveness.
Benefits

What We Offer:

  • Extensive Benefit Options (Health, Vision, Dental, Long & Short-term Disability), effective after a short waiting period
  • Flexible PTO plan & Company Holidays
  • Employee Stock Option Purchase Plan
  • 401K with matching
  • Entrepreneurial work environment partnered with high-growth career opportunities.


Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
You must be authorized to work in the United States full-time for any employer. No agencies, please.


Apply