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Remote Manufacturing Technical Support Jobs in Boston, MA

Turnblock.io

Technical Lead Remote (Web3-DeFi)

Boston, MA · Remote

$100K - $250K/yr

Collaborate with cross-functional teams to support blockchain best solutions * Play a pivotal role ... Technical Skills: Deep proficiency in Go (Golang) for backend development. * Problem Solving ...

ITW Avery Weigh-Tronix

Dillon Product Manager

MA · Remote

$80K - $121K/yr

... manufacturing environment. The Dillon Product Manager will partner with marketing and engineering ... This role will provide technical support to the sales channel and end users through product ...

Sail Biomedicines

Sr. Engineer, Drug Product

Cambridge, MA · On-site +1

$130K - $150K/yr

Provide person-in-plant or remote technical support Process Modeling & Data Analysis * Develop and ... Experience in process development, manufacturing sciences, technical operations, or GMP ...

Growcer Inc.

Horticulture Support Manager

Boston, MA · Remote

Horticulture Support Manager Full Time, Salaried Remote, United States of America About Growcer ... technical support for new and current farms. You'll help train customers in how to best run their ...

Booz Allen Hamilton, Inc.

Technical Writer

Lexington, MA · On-site +1

$69K - $158K/yr

Remote Work: Hybrid Job Number: R0241561 Location: Lexington,MA,US Share job via: Share Technical ... Experience supporting Air Force or DoD technical documentation programs * Experience with MIL-STD ...

Growcer Inc.

Horticulture Support Manager

Boston, MA · Remote

Horticulture Support Manager Full Time, Salaried Remote, United States of America About Growcer ... technical support for new and current farms. You'll help train customers in how to best run their ...

Tiger Group

Be Seen First

Technical Writer/Editor (REMOTE)

Boston, MA · Remote

$60K/yr

... goods manufacturers. Tiger offers competitive benefits, including a generous health plan and ... Ability to quickly understand and communicate new technical concepts and ideas Due to the high ...

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All JobsManufacturing Technical Support JobsRemote Manufacturing Technical Support JobsRemote Manufacturing Technical Support Jobs in Boston, MA

Remote Manufacturing Technical Support information

See Boston, MA salary details

$15

$28

$48

How much do remote manufacturing technical support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote manufacturing technical support in Boston, MA is $28.30, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $30.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote manufacturing technical support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

How does a remote manufacturing technical support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What is a remote manufacturing technical support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.
What are popular job titles related to Remote Manufacturing Technical Support jobs in Boston, MA? For Remote Manufacturing Technical Support jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Manufacturing Technical Support jobs in Boston, MA look for? The top searched job categories for Remote Manufacturing Technical Support jobs in Boston, MA are:
What cities near Boston, MA are hiring for Remote Manufacturing Technical Support jobs? Cities near Boston, MA with the most Remote Manufacturing Technical Support job openings:
Remote Manufacturing Technical Support jobs near you

Technical Lead Remote (Web3-DeFi)

Turnblock.io

Boston, MA • Remote

$100K - $250K/yr

Full-time

Medical, Retirement, PTO

Re-posted 9 hours ago

Job description

Software Engineering Team Lead (Remote)

Our client is at the forefront of crypto’s cutting-edge technology, and we’re seeking an experienced engineering leader to join their team. This is a fully remote role open to candidates based anywhere in the world.

About the Company
Our client built the first high-performance Blockchain Distribution Network (BDN) to empower DeFi traders with ultra-low-latency connectivity across Ethereum, BSC, and Polygon. By leveraging a global server network optimized for performance—and backed by investors such as Coinbase—the BDN and accompanying DeFi tools give users a competitive edge in crypto trading. Nodes connect via open-source gateways, and developers can integrate seamlessly through a public API.

Responsibilities
  • Lead a small team of blockchain core experts
  • Create offerings that leverage the profit validators gain, while creating offerings for searchers
  • Develop and implement strategies to optimize performance
  • Collaborate with cross-functional teams to support blockchain best solutions
  • Play a pivotal role in increasing productivity, growth and engagement for the team
  • Work on special data analysis projects, as needed
Requirements

  • Leadership: Minimum of 2 years managing an engineering team, with a track record of mentoring and scaling high-performing developers.

  • Backend Architecture: At least 5 years designing, building, testing, and deploying highly scalable, distributed backend systems.

  • Blockchain Experience: 3+ years working in blockchain engineering.

  • Technical Skills: Deep proficiency in Go (Golang) for backend development.

  • Problem Solving & Communication: Exceptional analytical skills, the ability to break down complex challenges, and clear, concise communication with both technical and non-technical stakeholders.

Benefits

  • Competitive Salary & Stock Options

  • Company-Paid Healthcare

  • 401(k) Plan

  • Unlimited PTO

  • Fully Remote Work Environment

  • Opportunities for Career Growth

  • Collaborative Team of Top-Tier Business & Engineering Minds