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Remote Manufacturing Technical Support Jobs in Iowa

KEYENCE

Field Application Engineer

Cedar Rapids, IA · On-site +1

$54K - $81K/yr

... American manufacturing. This is a field-based position with most of your time on-site with ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Relativity

Senior Technical Analyst

Des Moines, IA · On-site +1

$81K - $121K/yr

Posting Type Hybrid/Remote Job Overview The Senior Technical Analyst is an experienced individual ... Coordinate and support system testing and user acceptance testing (UAT),validatingthat delivered ...

Eliassen Group

Technical Project Manager

Des Moines, IA · On-site +1

$50 - $62/hr

Remote Reference ID: JN -042026-106675 Date Posted: 05/29/2026 Shortcut: * Description ... The use of AI in our process is intended to support fairness, efficiency, and consistency, and ...

ITS Inc

Digital Support Analyst

Des Moines, IA · On-site +1

Remote technical help desk or support experience helpful * Adept at utilizing a CRM solution to log and track client inquiries and knowledge of Salesforce helpful * Proficient in Microsoft Office ...

Relativity

Senior Technical Project Manager

Des Moines, IA · On-site +1

$107K - $147K/yr

Posting Type Remote/Hybrid Job Overview WHO WE ARE Relativity is a leading legal data intelligence ... You will help leaders move from status updates to decision support by clarifying outcomes ...

Relativity

Senior Technical Project Manager

Des Moines, IA · On-site +1

$107K - $147K/yr

Posting Type Remote/Hybrid Job Overview WHO WE ARE Relativity is a leading legal data intelligence ... You will help leaders move from status updates to decision support by clarifying outcomes ...

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Remote Manufacturing Technical Support information

What are the key skills and qualifications needed to thrive as a Remote Manufacturing Technical Support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

How does a Remote Manufacturing Technical Support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What is a Remote Manufacturing Technical Support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.
What are popular job titles related to Remote Manufacturing Technical Support jobs in Iowa? For Remote Manufacturing Technical Support jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Manufacturing Technical Support jobs in Iowa look for? The top searched job categories for Remote Manufacturing Technical Support jobs in Iowa are:
What cities in Iowa are hiring for Remote Manufacturing Technical Support jobs? Cities in Iowa with the most Remote Manufacturing Technical Support job openings:
Remote Manufacturing Technical Support jobs near you

Field Application Engineer

KEYENCE

Cedar Rapids, IA • On-site, Remote

$54K - $81K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Join KEYENCE as a Field Application Engineer

Training Classes Begin July 2026
Multiple U.S. Locations | Entry-Level | Full-Time

Are you ready to launch your career with one of the world's most innovative companies? KEYENCE is looking for driven, adaptable engineers to join our Field Application Engineer Team. Whether you're a recent graduate or early in your career, this is your opportunity to grow with a global leader in automation and technology.

What You'll Do

As a Field Application Engineer, you'll be at the forefront of solving complex technical challenges and shaping the future of American manufacturing. This is a field-based position with most of your time on-site with customers and sales teams. The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for.

  • Solve complex customer challenges through creative configurations of our technical products
  • Install and program our products using hand tools or programming languages.
  • Provide on-call, on-site and remote technical support, training, and troubleshooting
  • Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions
  • Conduct product testing and create detailed proposal reports to aid our sales team.
  • Work in dynamic environments-manufacturing floors, labs, and more-with occasional lifting (up to 60 lbs.) and off-hours support

Location Flexibility

Choose up to two preferred office locations when you apply-we'll do our best to place you where you want to be. You'll work within a regional territory, not nationwide.

What We Offer

  • Base Salary: $54,300 - $81,040 (based on location)
  • Performance Bonus Target: $24,000 annually (performance-based), paid quarterly
  • World-Class Training: Paid, hands-on training and on-the-job mentorship
  • Benefits: Medical, dental, vision, 401K match, ~4 weeks PTO in first full year
  • Career Growth: Promote-from-within culture with base and bonus increases

What We're Looking For

  • Bachelor's degree (or Associate's and 4+ years military experience)
  • Strong work ethic and a passion for solving challenging problems
  • Flexibility to adapt your schedule and support customers and salespeople
  • Willingness to travel (60-100%), including overnight
  • Valid driver's license and personal vehicle
  • Ability to lift and transport demo equipment (35-85 lbs.) into customer sites

Why KEYENCE?

  • Recognized by Forbes as one of the World's Most Innovative Companies
  • A global leader in factory automation and quality assurance solutions
  • Operating profit of over 40% for 25 consecutive years
  • A culture that invests in your success from day one

Ready to make an impact?
Apply now and start your journey with KEYENCE in January or July 2026!

KEYENCE is an at-will, Equal Opportunity Employer. 

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