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Remote Manufacturing Technical Support Jobs in Iowa

$114K/yr

The ECAD Designer is an experienced technical contributor responsible for completing medium-to ... Support continuous improvement activities related to ECAD documentation and library usage ...

Associate - Customer Care - Voice 5A

Guss, IA · Remote

$14.50 - $20/hr

Coordinate with other departments like technical support, billing, or logistics for issue ... Type - Remote Work Shift - Rotating (United States of America) The approximate annual base ...

Jr. Account Manager

Fertile, IA · Remote

$37K - $51K/yr

This is a remote role and candidates can be located anywhere in the US. There will be travel US ... and technical support to drive value * Maximize internal tools to log opportunities, quotes, and ...

... technical changes into clear, user-focused messaging. * Provide mentorship and support to leaders ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

Remote Spanish Bilingual Customer Service

Ankeny, IA · Remote

$14.50 - $18.25/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Showing results 21-40

Remote Manufacturing Technical Support information

What are the key skills and qualifications needed to thrive as a remote manufacturing technical support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

How does a remote manufacturing technical support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What is a remote manufacturing technical support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.
What are popular job titles related to Remote Manufacturing Technical Support jobs in Iowa? For Remote Manufacturing Technical Support jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Manufacturing Technical Support jobs in Iowa look for? The top searched job categories for Remote Manufacturing Technical Support jobs in Iowa are:
What cities in Iowa are hiring for Remote Manufacturing Technical Support jobs? Cities in Iowa with the most Remote Manufacturing Technical Support job openings:

Lead, ECAD Designer Technician (Remote)-Davenport,Iowa

RTX

Remote

$114K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


RTX rating

8.2

Company rating: 8.2 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

38th of 72 rated aerospace companies


Job description

Date Posted:
2026-07-20
Country:
United States of America
Location:
US-IA-REMOTE
Position Role Type:
Remote
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance Type:
None/Not Required
Security Clearance Status:
Not Required
At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.
The ECAD Designer is an experienced technical contributor responsible for completing medium-to-complex PCB layout tasks, generating ECAD documentation, and supporting the quality of design data within the ECAD team. This role applies advanced ECAD skills with solid knowledge of standards, proper documentation practices, and effective workflows.
The designer leads the quality of their own work, provides coaching to junior designers, and performs limited checking of peer designs. While not responsible for complex system-level ECAD decisions, contributes to team scalability, supports training, and influences documentation accuracy and consistency across the group.
This role requires proficiency in Xpedition layout, DxDesigner, and Blueprint documentation tools, along with a strong grasp of ECAD and IPC design standards.
What You Will Do:
Hands-On ECAD Layout & Documentation
  • Perform ECAD layout for medium-complexity PCB designs including multilayer boards, controlled routing, and structured component placement
  • Produce fabrication and assembly documentation using Blueprint, DxDesigner outputs, and standard release processes
  • Build, modify, and maintain schematic symbols and footprints with oversight from senior designers
  • Ensure proper documentation quality, data integrity, and compliance with ECAD standards

Quality & Checking
  • Lead the accuracy and completeness of all assigned ECAD design work
  • Perform light checking or peer reviews for junior-level designers' layouts and documentation
  • Identify errors, omissions, and manufacturability concerns in early design stages

Cross-Functional Collaboration
  • Participate in cross-functional discussions with design engineering, manufacturing, and quality to clarify requirements or resolve smaller design issues
  • Communicate effectively with engineers and internal customers to ensure design intent and documentation accuracy

Coaching & Workflow Support
  • Coach junior-level designers on tool usage, documentation practices, and workflow basics
  • Promote good design habits, clean data, and standard process adoption within the team
  • Support team training and onboarding activities by sharing techniques and examples

ECAD Tools & Processes
  • Apply semi-advanced skills in Xpedition layout, DxDesigner schematic capture, Blueprint documentation, and standard ECAD workflows
  • Adapt new techniques and tools as needed to improve layout efficiency or documentation consistency
  • Support continuous improvement activities related to ECAD documentation and library usage

Qualifications You Must Have:
  • Typically requires an AA/AS degree (or other 2-year post high school training) with a minimum of 8 years relevant experience
  • Experience generating fabrication and assembly documentation in Blueprint
  • Familiarity with multilayer PCB design concepts, routing structures, component placement strategies, and basic signal integrity considerations
  • Solid understanding of IPC-based design and acceptance standards
  • Demonstrated ability to produce accurate, complete, and well-structured ECAD documentation
  • Experience performing light checking or assisting senior team members with design reviews

Qualification We Prefer:
  • Strong proficiency in Mentor Graphics Xpedition and ECAD/PCB design experience
  • Effective coaching skills for junior designers, including workflow guidance and standards interpretation
  • Ability to represent ECAD quality in cross-functional discussions
  • Exposure to PCB fabrication and assembly processes, DFM/DFA considerations, and release workflows
  • Experience working within established ECAD standards, symbol/footprint libraries, and data management systems

What We Offer:
Some of our competitive benefits package includes:
  • Medical, dental, and vision insurance
  • Three weeks of vacation for newly hired employees
  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
  • Tuition reimbursement program
  • Student Loan Repayment Program
  • Life insurance and disability coverage
  • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Ovia Health, fertility, and family planning
  • Adoption Assistance
  • Autism Benefit
  • Employee Assistance Plan, including up to 10 free counseling sessions
  • Healthy You Incentives, wellness rewards program
  • Doctor on Demand, virtual doctor visits
  • Bright Horizons, child and elder care services
  • Teladoc Medical Experts, second opinion program
  • And more!

Learn More & Apply Now!
*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed.
*Position is remote; however, if you live within a reasonable commute of a Collins site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.
Collins Aerospace makes modern flight possible. Of course, that wouldn't be possible without the capabilities and technologies of our organization, as well as our engineers - a highly skilled, accomplished network that spans more than 180 sites, 24 countries and 6 Strategic Business Units (SBUs).
Our industry-leading experts are setting the standards for the aerospace industry and paving the way for the future. But as new challenges present themselves, we need fresh, creative and motivated minds to overcome these hurdles, help us break barriers and achieve new levels of innovation. Do you have what it takes to join a global organization that doesn't shy away from big opportunities? If so, we invite you to join our ranks and create the next generation of aerospace technologies.
Together, we will nurture an engineering culture that values intellectual curiosity, risk takers and integrity. A place where we will challenge ourselves, our teams, and the status quo and where we will work to find a way - the right way - to achieve what others can only dream of.
At Collins, the paths we pave together lead to limitless possibility. And the bonds we form - with our customers and with each other -- propel us all higher, again and again.
Apply now and be part of the team that's redefining aerospace, every day.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 60,000 USD - 114,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
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