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Live Chat Support Agent Jobs in Iowa (NOW HIRING)

Lennar

Internet Sales Coordinator

Des Moines, IA · On-site

$18.25 - $25.25/hr

Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...

Lennar

Internet Sales Coordinator

Des Moines, IA · On-site

$18.25 - $25.25/hr

Provide prompt and effective communication via email, live chat, phone and 1-800 numbers ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...

Lennar Homes

Internet Sales Coordinator

Des Moines, IA · On-site

$18.25 - $25.25/hr

Provide prompt and effective communication via email, live chat, phone and 1-800 numbers. Maintain ... To further support our Associates, we provide an Education Assistance Program and up to $30,000 in ...

Heartland Co-op

Customer Service Representative I

Millerton, IA · On-site

$16.50 - $22.50/hr

... and live chat. * Bill products, receive payments, run scale, and track inventory. * Assist in ... Team Work - Supports everyone's efforts to succeed * Organizational Support - Follows policies and ...

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Live Chat Support Agent information

What is a live chat support agent?

A Live Chat Support Agent is a customer service professional who assists customers through online chat platforms in real-time. Their main responsibilities include answering questions, resolving issues, and providing information about products or services. They work to ensure customer satisfaction by delivering quick, helpful, and accurate responses. Live chat agents typically use specialized software to manage multiple conversations and may also handle follow-ups or escalate complex issues as needed.

What are some common challenges faced by live chat support agents, and how can they be addressed?

Live Chat Support Agents often face the challenge of managing multiple conversations simultaneously, which requires strong multitasking and organizational skills. Another common difficulty is interpreting customer tone and intent without verbal cues, making clear and empathetic written communication essential. Staying up to date with product knowledge and troubleshooting steps can also be demanding, especially in fast-paced environments. Regular training, efficient use of support tools, and collaboration with colleagues can help agents overcome these challenges and provide excellent customer service.

How much do live chat support agents get paid?

Live chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and the company. Entry-level positions may pay closer to the lower end, while experienced agents or those with specialized skills can earn higher wages. Some roles also offer bonuses or incentives based on performance.

How to become a live chat support agent?

To become a live chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat software or CRM tools are often preferred, and some employers may require basic computer proficiency and the ability to handle multiple chats simultaneously.

What are the key skills and qualifications needed to thrive as a live chat support agent, and why are they important?

To thrive as a Live Chat Support Agent, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is essential. Patience, multitasking, and empathy help agents deliver exceptional customer experiences and resolve issues efficiently. These skills and qualities are crucial for maintaining high customer satisfaction and ensuring prompt, accurate support in a fast-paced online environment.
What are popular job titles related to Live Chat Support Agent jobs in Iowa? For Live Chat Support Agent jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Live Chat Support Agent jobs in Iowa look for? The top searched job categories for Live Chat Support Agent jobs in Iowa are:
Live Chat Support Agent jobs near you
Infographic showing various Live Chat Support Agent job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Licensed Practical Nurse (LPN) | Contract

Cascade Health Services

Shenandoah, IA

$32 - $47/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago

Job description

Location: Shenandoah, IA
Job Type: Full-Time Hours (6a-6p)

Units: long-term care


Top Pay - Huge flexibility - Daily Pay Options with Cascade Health Services


Seeking Licensed Practical Nurses with great attitudes and top notch dependability!


Seeking to begin working in August:

  • 2 LPN employees

  • We seek employees who will be able to complete the full assignment with no commute or housing complications.

  • Guaranteed 12 week assignment.


Pay Rates:

LPN - Up to $42/hr

(Pay varies based on facility, shift, holidays, overtime, and incentives!)


Why Choose Cascade?

  • Flexible scheduling - work when and where YOU want

  • Instant access to our mobile app to book shifts, set alerts, get shift notifications, clock in/out, and more!

  • Weekly pay + daily advance options

  • REAL 24/7 support from actual people by phone, text, live chat, and email


If you’re serious about picking up shifts, earning competitive pay, and joining a supportive team in business since 1988, we want to hear from you!



Requirements

  • Active LPN license (Iowa)

  • Current BLS/CPR (or willingness to obtain—we’ll help you get it online!)

  • Reliable transportation

  • Recent experience in a healthcare setting preferred

  • TB Test (MO requires 2-step), IGRA, or chest X-ray—our team can assist



Benefits

  • W2 Employment – Full protections, tax handling, benefits access

  • Mobile App Access – Manage your schedule and shift alerts easily

  • Weekly Pay – Direct deposit, plus optional daily pay advance

  • Flexible Scheduling – Choose the shifts that work for your life

  • 24/7/365 Live Support – Reach real people by chat, phone, or email

  • Referral Bonuses & Loyalty Rewards

  • Diverse Facilities – LTC, rehab, assisted living, hospitals, and LTAC

  • Optional Insurance – Health, Dental, Vision, Life

  • 401(k) Retirement Plan + 4% Employer Match

  • Paid Sick Leave (where applicable)

  • Holiday & Overtime Pay at 1.5x (when offered by client)Optional Credential Reimbursement – CPR, TB tests, scrubs, etc.

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