ZipRecruiter

Log In

1

Live Chat Assistant Jobs in Iowa (NOW HIRING)

Cascade Health Services

Registered (RN) | Med Surg / ER

Leon, IA · On-site

$53/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Weekly pay + daily advance options REAL 24/7 support from actual people by phone, text, live chat ... can assist Benefits W2 Employment - Full protections, tax handling, benefits access Mobile App ...

Heartland Co-op

Customer Service Representative I

Wever, IA · On-site

$15 - $20.50/hr

... live chat. * Bill products, receive payments, run scale, and track inventory. * Assist in resolving customer concerns, complaints and issues. * Assist location manager with maintaining grain ...

Ethan Allen

Interior Design Sales Professional

Coralville, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. * Utilize appropriate social ...

Heartland Co-op

Customer Service Representative I

Waterloo, IA · On-site

$15.75 - $21.50/hr

... live chat. * Bill products, receive payments, run scale, and track inventory. * Assist in resolving customer concerns, complaints and issues. * Assist location manager with maintaining grain ...

Heartland Co-op

Customer Service Representative I

Colo, IA · On-site

$14.25 - $19.50/hr

... live chat. * Bill products, receive payments, run scale, and track inventory. * Assist in resolving customer concerns, complaints and issues. * Assist location manager with maintaining grain ...

next page

Showing results 1-20

All JobsLive Chat JobsLive Chat Assistant JobsLive Chat Assistant Jobs in Iowa

Live Chat Assistant information

What challenges do live chat assistants face when managing multiple conversations?

Live Chat Assistants often juggle several conversations at once, which can be challenging when trying to provide timely and personalized responses to each customer. Maintaining accuracy and empathy while switching between chats requires strong multitasking and organizational skills. It's important to stay calm under pressure, use available support tools effectively, and prioritize issues based on urgency to ensure customer satisfaction and avoid errors.

What skills and qualifications are needed to be a live chat assistant?

To thrive as a Live Chat Assistant, strong written communication, problem-solving abilities, and customer service experience are essential, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or LiveChat is typically required. Outstanding multitasking, active listening, and patience help individuals excel in addressing customer inquiries efficiently and empathetically. These skills ensure timely, accurate responses and positive customer experiences, which are crucial for maintaining brand reputation and satisfaction.

What is the difference between Live Chat Assistant vs Customer Service Representative?

AspectLive Chat AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often requires customer service or communication training
Work EnvironmentOnline, remote, or in-office chat platformsIn-office or remote call centers, retail stores, or offices
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Common Search/ComparisonOften compared for online support rolesMore general customer service roles

Live Chat Assistants primarily handle online customer inquiries via chat platforms, focusing on quick, written communication. Customer Service Representatives may handle calls, emails, or in-person interactions, often requiring broader communication skills. While both roles support customer needs, Live Chat Assistants specialize in digital, real-time chat support, making them ideal for online businesses.

What is a live chat assistant?

Live Chat Assistants are professionals who provide real-time customer support through online chat platforms. They assist customers by answering questions, resolving issues, and offering information about products or services. Live Chat Assistants typically work for companies in various industries, helping to improve customer satisfaction and streamline communication. Their role often requires strong written communication skills, multitasking abilities, and familiarity with customer service software.

What are the most commonly searched types of Live Chat jobs in Iowa?

The most popular types of Live Chat jobs in Iowa are:

What are popular job titles related to Live Chat Assistant jobs in Iowa?

For Live Chat Assistant jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Live Chat Assistant jobs in Iowa look for?

The top searched job categories for Live Chat Assistant jobs in Iowa are:

Live Chat Assistant jobs near you
Infographic showing various Live Chat Assistant job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Certified Nursing Assistant | CNA

Cascade Health Services

Oskaloosa, IA • On-site

$23.25/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago

Job description

Certified Nursing Assistant

Location: Oskaloosa, IA Job Type: Full-Time Hours | Part-Time | PRN Units: long-term care, rehab, assisted living, hospitals, and more Top Pay - Huge flexibility - Daily Pay Options with Cascade Health Services Seeking Certified Nursing Assistants with great attitudes and top notch dependability! Seeking to begin working in 1-2 weeks: 15 Full-Time employees to work 30-50 hours weekly Up to 10 Part-Time employees to work 8-24 hours weekly We seek employees who will work shifts at least 30 minutes to an hour away. Pay Rates: CNA - Up to $23.25/hr (Pay varies based on facility, shift, holidays, overtime, and incentives!) Why Choose Cascade? Flexible scheduling - work when and where YOU want Instant access to our mobile app to book shifts, set alerts, get shift notifications, clock in/out, and more! Weekly pay + daily advance options REAL 24/7 support from actual people by phone, text, live chat, and email If you're serious about picking up shifts, earning competitive pay, and joining a supportive team in business since 1988, we want to hear from you! Requirements Active CNA certification (Iowa) Current BLS/CPR (or willingness to obtain—we'll help you get it online!) Reliable transportation Recent experience in a healthcare setting preferred TB Test (MO and IA requires 2-step), IGRA, or chest X-ray—our team can assist Benefits W2 Employment – Full protections, tax handling, benefits access Mobile App Access – Manage your schedule and shift alerts easily Weekly Pay – Direct deposit, plus optional daily pay advance Flexible Scheduling – Choose the shifts that work for your life 24/7/365 Live Support – Reach real people by chat, phone, or email Referral Bonuses & Loyalty Rewards Diverse Facilities – LTC, rehab, assisted living, hospitals, and LTAC Optional Insurance – Health, Dental, Vision, Life 401(k) Retirement Plan + 4% Employer Match Paid Sick Leave (where applicable) Holiday & Overtime Pay at 1.5x (when offered by client) Optional Credential Reimbursement – CPR, TB tests, scrubs, etc.

Apply