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Remote Manufacturing Technical Support Jobs in Georgia

GRENZEBACH

Customer Service Sales Support

Newnan, GA · On-site +1

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Remote work options : * Assist customers with identifying the correct parts based on technical ... Cooperate with internal departments such as Procurement, Planning, and Manufacturing to ensure ...

Printpack

Information System Manager

Atlanta, GA · On-site +1

... and technical support for JD Edwards (JDE) Manufacturing and its associated procurement and ... Position qualifies for 100% remote policy at Printpack * Work performed primarily in an office ...

Honeywell

Lead Application/System Sales Engineer - REMOTE

Atlanta, GA · On-site +1

$100K - $123K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will work on a remote work schedule. We are considering remote candidates located across the U ... Support Sellers in their demonstrations with deep technical domain expertise. Conduct product ...

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Remote Manufacturing Technical Support information

What is a remote manufacturing technical support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.

How does a remote manufacturing technical support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What are the key skills and qualifications needed to thrive as a remote manufacturing technical support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What are popular job titles related to Remote Manufacturing Technical Support jobs in Georgia?

For Remote Manufacturing Technical Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Manufacturing Technical Support jobs in Georgia look for?

The top searched job categories for Remote Manufacturing Technical Support jobs in Georgia are:

What cities in Georgia are hiring for Remote Manufacturing Technical Support jobs?

Cities in Georgia with the most Remote Manufacturing Technical Support job openings:

Remote Manufacturing Technical Support jobs near you
Infographic showing various Remote Manufacturing Technical Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Technical Project Manager - (US - Remote)

Symphony Talent

Atlanta, GA • On-site, Remote

Full-time

Retirement, PTO

Re-posted yesterday

Job description

Description
Technical Project Manager - (US - Remote)
Expertly advance talent, from candidates to co-workers.
At Symphony Talent, we're all about people-connecting, inspiring, and hiring them for jobs that transform their lives and our clients' organizations.
Our human approach, synergistic technology, and brand solutions deliver the outcomes you care about - from reach to retention - by coordinating talent leaders and their teams and enabling them to improve and advance continually.
Symphony Talent supports more than 900 clients worldwide, including the world's leading brands. Its headquarters are in New York, London, Bangalore, and Belfast, with over 200 multinational employees.
What Are We Looking For?
We are seeking a highly motivated Technical Project Manager to join our Global Client Support Team. The ideal candidate is an energetic, organized professional with a strong passion for delivering exceptional client experiences. This individual will leverage their project management expertise, relationship-building skills, and technical acumen to drive internal and external clients to excellence.
Key Responsibilities:
  • Primary point of contact for technical services and communication with the client, as well as internally within Symphony Talent and with any third parties.
  • Orchestrate technical resource coordination and ensure flawless execution of projects for all post-sale technical implementation activities.
  • Fully utilize delivery model, templates, and artifacts to structure all client implementations and enable deployment predictability
  • Assist in the definition of project scope, objectives, and business analysis.
  • Partner with all relevant stakeholders to develop a solution strategy and ensure technical feasibility.
  • Define, create, and maintain the program delivery for clients across support, projects and enhancement deliverables.
  • Manage and communicate project status per defined cadence.
  • Lead design and configuration discussions of web development and integration projects while providing technical knowledge of the SFX Talent Acquisition Engine application(s) to clients .
  • Perform risk management to minimize project risks. Identify, troubleshoot, and resolve issues encountered by users. Document issues and defects within provided internal tools.
  • Collaborate with Symphony Talent team members by providing important client feedback, process-improvement recommendations, troubleshooting tips and action items to support the product.
  • Contribute and support organization quarterly goals.
  • Ownership of technical project plan and coordination with client program work plan.
  • Maintain quality client relationships and be the trusted client advocate.

Requirements
Experience/Skills Needed:
  • 5+ years previous experience working within a technically focused environment acting as a technical project manager/business analyst/administrator or consultant
  • Experience with applicant tracking systems and or candidate recruitment marketing systems
  • Experience developing system and processes to create operational efficiencies
  • Previous experience interfacing with clients in a technical project management/business analyst capacity
  • Experienced and comfortable interacting with all levels of management and roles within the client organization
  • Ability to effectively prioritize and escalate client issues as required
  • Excellent communication and presentation skills; ability to effectively explain complex solutions to clients
  • Highly organized with an ability to balance multiple projects and escalations in a fast-paced environment
  • High-level understanding of SaaS, web development, and data integrations is a plus
Additional Benefits:
  • Competitive base + variable compensation, unlimited PTO
  • Great benefits package, including a 401(k) plan, paid child leave & wellbeing offerings
  • Learning & growth programs
  • Open, collaborative culture
Only candidates with proper permits to work in the United States can be considered. Symphony Talent is committed to equality of opportunity in employment. It has been and will continue to be the policy of Symphony Talent to provide full and equal employment opportunities to all employees and candidates for employment without regard to race, color, religion, national or ethnic origin, veteran status, age, sexual orientation, gender identity, marital status, pregnancy, childbirth or physical or mental disability. This policy applies to all terms, conditions and privileges of employment, such as those pertaining to training, transfer, promotion, and compensation. Symphony Talent is committed to a drug-free workplace.
Think you have what it takes? Apply now and get ready to show us!

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